Transformative Experiences: Exploring the Role of Experience Facilitators

ABSTRACT

This paper presents a theoretical framework, which identifies the roles and competencies a transformative experience facilitator (TEF) requires to guide and contribute to human transformation. A qualitative research design rooted in the tour guide’s Experience Broker framework and phases of memorable tourist experiences was used to conduct 31 in-depth interviews with TEF experts, followed by a thematic template analysis. The analysis revealed a novel theoretical framework of TEFs including their shaping role with seven accesses, further nuanced with nine categories of competencies. This study contributes a transformative experience guiding model for a variety of practitioners, opens a new avenue of research into the providers’ perspective in the field of human transformation, and contributes to a better understanding of the distinct TEF’s role.

本文提出了一个理论框架，确定了转型体验促进者引导和促进人类转型所需的角色和能力。以导游的体验经纪人框架和难忘旅游体验的各个阶段为基础，采用定性研究设计，对转型体验促进者专家进行了 31 次深入访谈，随后进行了主题模板分析。分析结果揭示了转型体验引导者的新颖理论框架，包括他们的塑造角色和七种途径，并进一步细化了九类能力。这项研究为各类从业人员提供了一个转型体验指导模型，为研究人类转型领域的提供者视角开辟了一条新途径，并有助于更好地理解转型体验促进者的独特角色。

KEYWORDS:

• Transformative experience facilitator
• Transformative experiences
• Experience-providers
• Service-providers
• Human transformation
• Event design

关键词:

• 变革性体验促进者
• 变革性体验
• 体验提供者
• 服务提供者
• 人类变革
• 活动设计。

Disclosure statement

No potential conflict of interest was reported by the author(s).