Managing Millennials: A Framework for Improving Attraction, Motivation, and Retention

Abstract

As Millennials move into the workforce, stories decrying the perceived neediness, disloyalty, sense of entitlement, and overall casualness in Millennials' approach to work continue to surface in both the popular and academic press. Organizations have begun to pay attention as well, recognizing that managers are having trouble managing their “young people.” In this article, the authors consider common stereotypes of employees from the Millennial generation in the context of the educational, political, economic, and social contexts present during their formative years, suggesting that management style may be the key to successfully leveraging Millennial employees' talents.