Analysis of the visual cognition form on the digital exhibit labels to improve user experience: A case study of interpretative exhibitions in museums

Abstract

Digital devices are increasingly popular in museums; they introduce audiences to new user experiences. The impact of the visual cognition form of digital exhibit labels on user experience in museum exhibitions is an important research topic. This study aims to improve user experience by optimizing the visual cognition form of the current digital exhibit labels of interpretative exhibitions in museums from three design perspectives: structural content, visualized structure, and guided interactive. A comparative experiment was used to measure three indexes: subjective evaluation index, knowledge dimension index, attractiveness and sustainability index. The experimental results show that the visual cognition form of structural content, visualized structure, and guided interactive designs can improve the digital exhibit labels user experience in the current interpretative exhibitions in museums.

Keywords:

• Museums
• visual cognition
• interpretative exhibitions
• digital exhibit labels
• user experience

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Hesen Li

Hesen Lid is an associate professor at the School of Art and Design at Shenyang Aerospace University. His PhD research project focuses on service design and design strategy. His other research interests include human-computer interaction, user experience, and digital cultural heritage.

Yuxin Liu

Yuxin Liu is an assistant research fellow at the School of Art and Design at Shenyang Aerospace University. Her research interests include user experience and cultural heritage.

Xingda Zang

Xingda Zang is an assistant research fellow at the School of Art and Design at Shenyang Aerospace University. Her research interests include user experience and cultural heritage.

Shuyi Wang

Shuyi Wang is a PhD student at the General Graduate School at Kyonggi University. His PhD research project focuses on industrial design and service design. His other research interests include user psychology, user experience, and data algorithms.

Liyan Bu

Liyan Bu is a professor at the School of Art and Design at Shenyang Aerospace University. His research interests include user experience and cultural heritage.