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Articles

The Role of Multicultural Competence and Emotional Intelligence in Managing Diversity

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Pages 219-236 | Published online: 09 Nov 2012

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Sandy Lee, Francis L. Collins & Rachel Simon-Kumar. (2020) Healthy Diversity? The Politics of Managing Emotions in an Ethnically Diverse Hospital Workforce. Journal of Intercultural Studies 41:4, pages 389-404.
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David Rivera Jr & Jay Lee. (2016) Does hospitality diversity education make a difference in undergraduate students’ emotional intelligence. Journal of Teaching in Travel & Tourism 16:2, pages 143-159.
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