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Research Article
Quality assessment of graduate services: Kano model application to a Peruvian university
Rossío Barrios-Ipenzaa Escuela de Posgrado, Universidad Continental, Lima, PeruCorrespondence[email protected]
https://orcid.org/0000-0003-4020-6997
https://orcid.org/0000-0003-4020-6997, Arturo Calvo-Morab Department of Business Administration and Marketing, Universidad de Sevilla, Seville, Spainhttps://orcid.org/0000-0002-9863-9480
https://orcid.org/0000-0002-9863-9480, José L. Roldánb Department of Business Administration and Marketing, Universidad de Sevilla, Seville, Spainhttps://orcid.org/0000-0003-4053-7526
https://orcid.org/0000-0003-4053-7526 & Rafael Miranda Ayalaa Escuela de Posgrado, Universidad Continental, Lima, Peruhttps://orcid.org/0000-0001-8640-6439
https://orcid.org/0000-0001-8640-6439