Abstract
The socioeconomic changes in emerging economies shifted the market power from suppliers to customers. This compelled the firms to adopt a customer-centric approach, i.e., a differentiation strategy, to attain competitive advantage. The effective implementation of a differentiation strategy necessitates the adoption of value-chain thinking. The study aims to understand the transformation of linear supply chains to networked value chains as a firm moves toward differentiation. This study adopts a qualitative approach to understand the value chain of two Indian organic food firms, as organic foods are highly differentiated and customer-valued. Using the theoretical lens of transaction cost theory, evolution theory, and systems theory, this study attempts to highlight the business environment of organic foods. The study finds that as the stakeholder dependence is higher in the organic food sector, so does the need for cooperation and collaboration, thereby leading to network structure.
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Disclosure Statement
The authors report there are no competing interests to declare.
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2 https://naturebiofoods.organic/
3 Sourced from the interview and official websites http://www.morarkaorganic.in/our_growth.html and https://naturebiofoods.organic/philosophy/
4 Shekhawati festival, held on the 10th and 11th of February every year is organized jointly by the state department of tourism, district administration of Sikar, Jhunjhunu, Churu, and M.R.Morarka- GDC Rural Research foundation to attract tourists as a means of employment generation.
5 The respondent used the word ‘system’ to highlight the level of trust between the producer and the firm.