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China’s Public Diplomacy on Twitter: Networks, Discourses, and Reactions

China’s Twitter Diplomacy in Germany: Practices, Reactions, and Discrepancies

Pages 295-313 | Published online: 21 Mar 2023
 

ABSTRACT

China’s digital public diplomacy on social media and the ways in which Chinese diplomats communicate have received international attention and generated academic interest. As the first study to conduct country-specific investigation on how Chinese diplomats in Germany practice digital public diplomacy on Twitter, this article examines their communication strategies based on Twitter data collected from verified accounts of Chinese diplomats in Germany during the part of the pandemic from January 2020 to February 2021. The study also identifies discrepancies between the actual practices of China’s Twitter diplomacy in Germany and media perception of China’s Twitter diplomacy represented by relevant news articles from two German mainstream newspapers, Frankfurter Allgemeine Zeitung and the Süddeutsche Zeitung in 2020. The discrepancies, the author claims, can be attributed to the process of othering China, i.e. framing China as the other, that eventually compromises the effectiveness of China’s communication strategies. Seeing China’s Twitter diplomacy as network-centric public diplomacy with Chinese characteristics, this article depicts the ways in which the case of Germany contributes to the understanding of the global communication network of China’s public diplomacy on Twitter by showing its country-specific communication strategies.

Disclosure statement

No potential conflict of interest was reported by the author.

Notes

1 Corneliu Bjola and Marcus Holmes (eds), Digital Diplomacy: Theory and Practice (Routledge 2015).

2 Zhiqun Zhu, ‘Interpreting China’s “Wolf-Warrior Diplomacy”’(The Diplomat, 1 May 2020) <https://thediplomat.com/2020/05/interpreting-chinas-wolf-warrior-diplomacy/&gt; accessed 10 Jan, 2022.

3 Xi Jinping, ‘Xi Jinping: Ideological Work Is an Extremely Important Task of the Party’(Xinhua, 20 August 2013) <www.xinhuanet.com//politics/2013–08/20/c_117021464.htm&gt; accessed 10 Jan, 2022.

4 Bastian Hartig, ‘China Furious with Global Outcry over Xinjiang and Hong Kong’ Deutsche Welle (Bonn, 8 October 2020) < www.dw.com/en/china-angry-with-outcry-over-xinjiang-hong-kong/a-55200999 > accessed 10 Jan, 2022.

5 Matthias von Hein, ‘The China shock: Germany turns away from its biggest trading partner’ Deutsche Welle (Bonn, 27 May 2022) <www.dw.com/en/the-china-shock-germany-turns-away-from-its-biggest-trading-partner/a-61957483 > accessed 10 Jan, 2022.

6 Yahia H. Zoubir and Emilie Tran, ‘China’s Health Silk Road in the Middle East and North Africa amidst COVID-19 and a Contested World Order’ (2022) 31 Journal of Contemporary China 335.

7 Suisheng Zhao, ‘Rhetoric and Reality of China’s Global Leadership in the Context of COVID-19: Implications for the US-led World Order and Liberal Globalization’ (2021) 30 Journal of Contemporary China 233.

8 Ben Westcott and Steven Jiang, ‘Chinese Diplomat Promotes Conspiracy Theory That US Military Brought Coronavirus to Wuhan’ (CNN, 14 March 2020) <https://edition.cnn.com/2020/03/13/asia/china-coronavirus-us-lijian-zhao-intl-hnk/index.html > accessed 10 Jan, 2022.

9 China was Germany’s largest trading partner with the trading volume of 245.4 billion euros in 2021. Most imports to Germany came from China (141.7 billion euros), and China is Germany’s second largest export destination country (103.6 billion euros) after the US.

German Federal Statistical Office, ‘Exports in December 2021: +0.9% on November 2021’ (Press release No.052, 9 Feb 2022). <https://www.destatis.de/EN/Press/2022/02/PE22_052_51.html&gt;

accessed 10 Dec, 2022.

German Federal Statistical Office, ‘China was Germany’s most important trading partner in 2021 for the sixth year in a row’ (Press release No.168, 18 Feb 2022). <https://www.destatis.de/EN/Press/2022/02/PE22_068_51.html&gt; accessed 10 Dec, 2022.

10 Brian Hocking, ‘Reconfiguring Public Diplomacy: From Competition to Collaboration’, in Jolyon Welsh and Daniel Fearn (eds), Engagement: Public Diplomacy in a Globalised World (Foreign and Commonwealth Office 2008) 64.

11 Tsan-Kuo Chang and Fen Lin, ‘From propaganda to public diplomacy: Assessing China’s international practice and its image, 1950–2009’ (2014) 40 Public Relations Review 450; Zhao Alexandre Huang and Rui Wang, ‘Exploring China’s Digitalization of Public Diplomacy on Weibo and Twitter: A Case Study of the U.S.–China Trade War’ (2021) 15 International Journal of Communication 1912; Aliya Nisa Anindita, and others, ‘High-Engagement Chinese Digital Public Diplomacy on Twitter’ in: Xin-She Yang and others (eds), Proceedings of Seventh International Congress on Information and Communication Technology (Springer 2022); Daniel C. Mattingly and James Sundquist, ‘When does public diplomacy work? Evidence from China’s “wolf warrior” diplomats’ (2022) Political Science Research and Methods 1; Samuel Brazys, Alexander Dukalskis and Stefan Müller, ‘Leader of the Pack? Changes in “Wolf Warrior Diplomacy” after a Politburo Collective Study Session’ (2022) The China Quarterly 1.

12 Tran in this Special Section analyses China’s Twitter diplomacy in France.

13 ‘Joint Declaration between Germany and China’ (Press release 102 of the Federal Government, 28 March 2014) <https://www.bundesregierung.de/breg-en/chancellor/joint-declaration-between-germany-and-china-460244&gt; accessed 30 Dec, 2022.

14 Daya Thussu, ‘A new global communication order for a multipolar world’ (2018) 4(1) Communication Research and Practice 52; Ilan Manor, The Digitalization of Public Diplomacy (Palgrave Macmillan 2019).

15 Rhonda S Zaharna, ‘The Soft Power Differential: Network Communication and Mass Communication in Public Diplomacy’ (2007) 2(3) The Hague Journal of Diplomacy 213.

16 Kampf, Ronit, Ilan Manor, and Elad Segev, ‘Digital diplomacy 2.0? A cross-national comparison of public engagement in Facebook and Twitter’(2015) 10(4) The Hague Journal of Diplomacy 331; Constance Duncombe, ‘Twitter and transformative diplomacy: social media and Iran—US relations’ (2017) 93 International Affairs 545.

17 Philip Seib, Real-Time Diplomacy- Politics and Power in the Social Media Era (Palgrave 2012).

18 Michael L. Kent and Maureen Taylor, ‘Toward a dialogic theory of public relations’ (2002) 28 Public relations review 21; Nicholas J. Cull, ‘The Long Road to Public Diplomacy 2.0: The Internet in U.S. Public Diplomacy’ (2013) 15 International Studies Review 123.

19 Brian Hocking, ‘Reconfiguring Public Diplomacy: From Competition to Collaboration’, in Jolyon Welsh and Daniel Fearn (eds), Engagement: Public Diplomacy in a Globalised World (Foreign and Commonwealth Office 2008).

20 Rhonda S Zaharna, ‘Network Purpose, Network Design: Dimensions of Network and Collaborative Public Diplomacy’ in Zaharna, Amelia Arsenault and Ali Fisher (eds), Relational, Networked and Collaborative Approaches to Public Diplomacy: The Connective Mindshift (Routledge 2013).

21 Nadine Strauß and others, ‘Digital diplomacy in GCC countries: Strategic communication of Western embassies on Twitter’(2015) 32(4) Government Information Quarterly 369.

22 Corneliu Bjola and Marcus Holmes (eds), Digital Diplomacy: Theory and Practice (Routledge 2015).

23 Rhonda S Zaharna, Battles to Bridges: US Strategic Communication and Public Diplomacy after 9/11, (Palgrave, 2010).

24 Rui Wang and Weiai Wayne Xu, ‘Hashtag framing and stakeholder targeting: An affordance perspective on China’s digital public diplomacy campaign during COVID-19’ (2022) Journal of Information Technology & Politics; Aliya Nisa Anindita, and others, ‘High-Engagement Chinese Digital Public Diplomacy on Twitter’ in: Xin-She Yang and others (eds), Proceedings of Seventh International Congress on Information and Communication Technology (Springer 2022).

25 Michael L. Kent, ‘Directions in Social Media for Professionals and Scholars’ in Robert L. Heath (ed), The SAGE Handbook of Public Relations (SAGE 2010); Zhao Alexandre Huang and Rui Wang, ‘Exploring China’s Digitalization of Public Diplomacy on Weibo and Twitter: A Case Study of the U.S.–China Trade War’ (2021) 15 International Journal of Communication 1912.

26 Corneliu Bjola and Jiang Lu, ‘Social media and Public Diplomacy: A Comparative Analysis of the Digital Diplomatic Strategies of the EU, US and Japan in China’, in Corneliu Bjola and Marcus Holmes (eds), Digital Diplomacy: Theory and Practice (Routledge 2015).

27 Yiwei Wang, ‘Public Diplomacy and the Rise of Chinese Soft Power’ (2008) 616 The ANNALS of the American Academy of Political and Social Science 257.

28 Joseph S. Nye, ‘Public Diplomacy and Soft Power’ (2008) 616 The ANNALS of the American Academy of Political and Social Science 94.

29 ibid, 95.

30 Camilla T. N. Sørensen, ‘The Significance of Xi Jinping’s “Chinese Dream” for Chinese Foreign Policy: From “Tao Guang Yang Hui” to “Fen Fa You Wei”’ (2015) 3 Journal of China and International Relations 53.

31 Xi Jinping, ‘xi jin ping zai quan guo xuan chuan si xiang gong zuo hui yi shang de jiang hua [Xi Jinping’s talks at the National Propaganda and Ideology Work Conference]’ (Cyberspace Administration of China, 9 Aug 2014) <http://www.cac.gov.cn/201408/09/c_1115324460.htm&gt; accessed 30 July, 2022.

32 Chris Alden and Kenddrick Chan, Twitter and Digital Diplomacy: China and COVID-19 (LSE IDEAS 2021).

33 Wayne Wanta, Guy Golan and Cheolhan Lee, ‘Agenda Setting and International News: Media Influence on Public Perceptions of Foreign Nations’ (2004) 81 Journalism & Mass Communication Quarterly 364; Cui Zhang and Charles William Meadows, ‘International Coverage, Foreign Policy, and National Image: Exploring the Complexities of Media Coverage, Public Opinion, and Presidential Agenda’ (2012) 6 International Journal of Communication 76.

34 Rogier Creemers, ‘Cyber China: Upgrading Propaganda, Public Opinion Work and Social Management for the Twenty-First Century’ (2017) 26(103) Journal of Contemporary China 85.

35 Xi Jinping, ‘The Missions and Tasks of Propaganda in the New Era: To Promote and Strengthen the Ideology’ Xinhua (Beijing, 14 February 2019) <www.xinhuanet.com//zgjx/2019–02/14/c_137820620.htm > accessed 30 July, 2022.

36 Suisheng Zhao, ‘Top-Level Design and Enlarged Diplomacy: Foreign and Security Policymaking in Xi Jinping’s China’ (2023) 32(139) Journal of Contemporary China 73.

37 Tom Uren, Elise Thomas, and Jacob Wallis, ‘Tweeting through the Great Firewall: Preliminary Analysis of PRC-linked Information Operations on the Hong Kong Protests’ (Australian Strategic Policy Institute, September 3 2019) <https://www.aspi.org.au/report/tweeting-through-great-firewall > accessed 30 July, 2022 ; Sarah Cook (2020), ‘Beijing’s Global Megaphone: The Expansion of Chinese Communist Party Media Influence since 2017’ (Freedom House, 2020) https://freedomhouse.org/report/special-report/2020/beijings-global-megaphone accessed 30 July, 2022.

38 Yao Yao, Xin zhong guo dui wai xuan chuan shi—jian gou xian dai zhong guo de guo ji hua yu quán.

[The history of China’s external propaganda: the construction of the international discourse of contemporary China] (Chin-hua University Press, 2014).

39 Zhao Alexandre Huang and Rui Wang, ‘Exploring China’s Digitalization of Public Diplomacy on Weibo and Twitter: A Case Study of the U.S.–China Trade War’ (2021) 15 International Journal of Communication 1912.

40 Huang Zhao Alexandre and Olivier Arifon, ‘La diplomatie publique chinoise sur Twitter: la fabrique d’une polyphonie harmonieuse [Chinese public diplomacy on Twitter: Creating a harmonious polyphony]’ (2018) 2(81) Hermès, La Revue 45.

41 Adam Ni (tr.), ‘Xi on external propaganda and discursive power’ China Neican (4 Jun 2021) <https://www.neican.org/xi-jinping-on-external-propaganda/&gt; accessed 30 Dec, 2022.

42 Thunø and Nielbo in this Special Section.

43 Robert M. Entman, ‘Framing U.S. Coverage of International News: Contrast in Narratives of the KAL and Iran Air Incidents’ (1991) 41 Journal of Communication 6.

44 Zhan Zhang, ‘A narrative future for Europe—China economic relations after the financial crisis’ (2016) 1 Global Media and China 49.

45 Chris Alden and Kenddrick Chan, Twitter and Digital Diplomacy: China and COVID-19 (LSE IDEAS 2021).

46 Chinesische Botschaft in Deutschland, ‘China hält am multilateralen Handelssystem mit der.

@WTO als Herzstück fest und wird auch in Zukunft Hände reichen statt loslassen, Mauern einreißen statt neue errichten’.(Twitter, 4 Mar 2020)

< https://twitter.com/ChinaEmbGermany/status/1235154922167037952 > accessed 30 Apr, 2022; Chinesische Botschaft in Deutschland, ‘Heute erscheint im

@Handelsblatt ein Gastkommentar vom Botschafter Wu Ken’.(Twitter, 26 Mar 2020)

<https://twitter.com/search?q=Heute%20erscheint%20im%20%40Handelsblatt%20ein%20Gastkommentar%20vom%20Botschafter%20Wu%20Ken.%20Die%20Kernaussage%20lautet&src=typed_query > accessed 30 Apr, 2022; Chinesische Botschaft in Deutschland, ‘Eine wichtige Lehre aus dem Pandemieausbruch ist, dass die Welt mehr Kooperation braucht denn je’. (Twitter, 2 Apr 2020) <https://twitter.com/ChinaEmbGermany/status/1245287528451760128 > accessed 30 Apr, 2022.

47 Thunø and Nielbo in this Special Section.

48 Reuters Staff, ‘China demands “fighting spirit” from diplomats as trade war, Hong Kong protests simmer’ Reuters (Shanghai, 4 December 2019) < www.reuters.com/article/us-china-diplomacy-idCAKBN1Y80R8 > accessed 30 July, 2022.

49 Chinesische Botschaft in Deutschland, ‘Während China sich anstrengt, das Coronavirus zuhause einzudämmen und zugleich den weltweiten Kampf in anderen Ländern zu unterstützen’ (Twitter, 20 Aug 2020) <https://twitter.com/ChinaEmbGermany/status/1296431361918676993&gt; accessed 30 Apr, 2022.

50 Chinesische Botschaft in Deutschland, ‘Es sei anachronistisch, den Kalten Krieg wiederzubeleben’ (Twitter, 13 Aug 2020) <https://twitter.com/search?q=Es%20sei%20anachronistisch%2C%20den%20Kalten%20Krieg%20wiederzubeleben&src=typed_query&f=top&gt; accessed 30 Apr, 2022.

51 Lijian Zhao 赵立坚, ‘US CDC admitted some #COVID19 patients were misdiagnosed as flu during 2019 flu season’. (Twitter, 22 Mar 2020) <https://twitter.com/zlj517/status/1241723635964039168?ref_src=twsrc%5Etfw&gt; accessed 30 Jul 2022.

52 China Daily, ‘The first novel #coronavirus pneumonia case was first reported in #China, but its source may not be in the country’. (Twitter, 27 Feb 2020) <https://twitter.com/chinadaily/status/1232874165352353792?lang=en&gt; accessed 30 Apr 2022.

53 Chinesische Botschaft in Deutschland, ‘Das #Coronavirus wurde zwar erstmalig in #Wuhan entdeckt, der Ursprungsort ist damit aber nicht geklärt’. (Twitter, 30 Apr 2020) <https://twitter.com/search?q=Das%20%23Coronavirus%20wurde%20zwar%20erstmalig%20in%20%23Wuhan%20entdeckt%2C%20der%20Ursprungsort%20ist%20damit%20aber%20nicht%20gekl%C3%A4rt.%20Zurecht%20ruft%E2%80%A6&src=typeahead_click&f=top&gt; accessed 30 Apr, 2022.

54 Thunø and Nielbo in this Special Section.

55 Chinesische Botschaft in Deutschland, ‘Bewegende Momente in #Coronazeiten: Hand in Hand gegen Corona: Die gegenseitige Hilfe in Not macht aus Fremden Freunde’. (Twitter, 15 Jun 2020).

<https://twitter.com/search?q=Bewegende%20Momente%C2%A0in%20%23Coronazeiten%3A&src=typed_query&f=top&gt; accessed 30 Apr, 2022; Chinesische Botschaft in Deutschland, ‘Hand in Hand gegen Corona (3): Chinesische Ex-Studenten in Deutschland helfen erst ihrer Heimat und dann ihren Gastgemeinden. Zuallererst #Heinsberg’. (Twitter, 18 Jun 2020) <https://twitter.com/search?q=Hand%20in%20Hand%20gegen%20Corona%20(3)%3A%20Chinesische%20Ex-Studenten%20in&src=typed_query&gt; accessed 30 Apr, 2022; Chinesische Botschaft in Deutschland, ‘Hand in Hand gegen #Corona (7): Die chinesische Ärztin Li Lan wollte schon im April heiraten, doch #Corona dazwischen kam’. (Twitter, 24 Jun 2020)

<https://twitter.com/search?q=Hand%20in%20Hand%20gegen%20%23Corona%20(7)%3A%20Die%20chinesische%20%C3%84rztin%20Li%20Lan&src=typed_query&f=top&gt; accessed 30 Apr, 2022.

56 Chinesische Botschaft in Deutschland, ‘Wang hob hervor, #China und die #EU seien Kooperationspartner, keine systemischen Rivalen’. (Twitter, 24 Jul 2020).

<https://twitter.com/search?q=Wang%20hob%20hervor%2C%20%23China%20und%20die%20%23EU%20seien%20Kooperationspartner%2C%20keine%20systemischen&src=typed_query&f=top&gt; accessed 30 Apr, 2022.

57 Chinesische Botschaft in Deutschland, ‘Together, stronger! China and Germany, always together, never apert’ (Twitter, 6 Apr 2020) <https://twitter.com/search?q=Together%2C%20stronger!%20China%20and%20Germany%2C%20always%20together%2C%20never%20apert&src=typed_query&f=top > accessed 30 Apr, 2022.

58 Chinesische Botschaft in Deutschland, ‘RT @XHdeutsch: Kommentar: Entscheidende Zeit für China und die EU, um Multilateralismus und Freihandel gemeinsam fördern’. (Twitter, 16 Sep 2020). Link unavailable.

59 Chinesische Botschaft in Deutschland, ‘From every perspective, addressing climate change is one of the most promising areas of cooperation between China, Germany and Europe’. (Twitter, 16 Sep 2020) Link un.

60 Yi Wang, ‘China’s Diplomacy in 2021: Embracing a Global Vision and Serving the Nation and Its People’ (Ministry of Foreign Affairs of the People’s Republic of China, 20 December 2021). <https://www.fmprc.gov.cn/mfa_eng/wjb_663304/wjbz_663308/2461_663310/202112/t20211220_10471930.html&gt; accessed 30 July, 2022.

61 @GeneralkonsulDU is discontinue and the tweets is thus not available.

New China TV, ‘Once upon a virus … ’ (Youtube, 30 Apr 2020) <https://www.youtube.com/watch?v=Q5BZ09iNdvo >accessed 30 Jul 2022.

62 Chinesische Botschaft in Deutschland, ‘Die jüngsten Berichterstattungen der @BILD über China entbehren nicht nur wesentlicher Fakten u’. (Twitter, 16 Ari 2020) <https://twitter.com/search?q=Die%20j%C3%BCngsten%20Berichterstattungen%20der%20%40BILD%20&src=typed_query&f=top&gt; accessed 30 Apr, 2022.

63 Chinesische Botschaft in Deutschland, ‘Together, stronger! China and Germany, always together, never apert’ (Twitter, 6 Apr 2020) <https://twitter.com/search?q=Together%2C%20stronger!%20China%20and%20Germany%2C%20always%20together%2C%20never%20apert&src=typed_query&f=top > accessed 30 Apr, 2022.

64 Chinesische Botschaft in Deutschland, ‘Berg und Tal kommen nicht zusammen, wohl aber die Menschen. CN DE Gemeinsam gegen #COVIDー19’ (Twitter, 16 Mar 2020) <https://t.co/QByQlOi4qj > accessed 30 Apr, 2022. This tweet is no longer available on Twitter when the author searched for it on 4 Jan 2023.

65 Thunø and Nielbo at this Special Section.

66 Zhan Zhang, ‘A narrative future for Europe—China economic relations after the financial crisis’ (2016) 1 Global Media and China 49.

67 Su-Mei Ooi and Gwen D’Arcangelis. ‘Framing China: Discourses of othering in US news and political rhetoric’ (2017) 2 Global Media and China 269.

68 Silver, Laura, Kat Devlin and Christine Huang, ‘Unfavorable views of China reach historic highs in many countries’ (Pew Research Center, 6 October 2021). <https://www.pewresearch.org/global/2020/10/06/unfavorable-views-of-china-reach-historic-highs-in-many-countries/&gt; accessed 10 Aug, 2022.

69 Körber-Stiftung, ‘The Berlin Pulse: German foreign policy in times of COVID-19’ (2020).

<https://koerber-stiftung.de/site/assets/files/18592/koerber_theberlinpulse_grafikteil_deutsch.pdf > accessed 10 Aug, 2022.

70 Pew Research Center, ‘Data from: Global Indicators Database, Opinion of China’ (Pew Research Center, 2021 [Global Attitudes Survey]). <https://www.pewresearch.org/global/database/indicator/24/&gt; accessed 10 Aug, 2022.

71 Georg Fahrion and others, ‘The coronavirus contaminates the world economy: When globalisation becomes a deadly danger’ Der Spiegel (Hamburg, June 2020) <www.spiegel.de/ausland/coronavirus-wenn-die-globalisierung-zur-toedlichen-gefahr-wird-a-00000000–0002–0001–0000–000169240263?context=issue/&gt; accessed 3 May, 2022.

72 Flair Donglai Shi, ‘Sinophobia Will Never Be the Same after Covid-19’ (2020) 5 Made in China Journal 176.

73 Daniel F. Vukovich, China and Orientalism: Western knowledge production and the P.R.C. (Routledge 2012).

74 Lea Deuber, ‘Coronavirus Exposes Weakness of China‘s Autocratic System’ Worldcrunch (Paris, 6 February 2020)<https://worldcrunch.com/opinion-analysis/coronavirus-exposes-weakness-of-china39s-autocratic-system&gt; accessed 10 Aug, 2022.

75 Filipp Piatov, Julian Röpcke and Ralf Schuler, ‘Dangerous Wildlife Markets: Is China feeding us into disaster?’ BILD (Berlin, 6 April 2020) <www.bild.de/politik/ausland/politik-ausland/gefaehrliche-wildtiermaerkte-futtert-uns-china-in-die-katastrophe-69894778.bild.html&gt; accessed 10 Aug, 2022.

76 ‘President Xi Jinping Meets with German Chancellor Olaf Scholz’ (Ministry of Foreign Affairs of the People’s Republic of China,4 Nov 2022) <https://www.fmprc.gov.cn/eng/zxxx_662805/202211/t20221104_10800546.html&gt; accessed 10 Dec, 2022.

Additional information

Funding

The work was supported by the Aarhus Universitet [AUFF-E-2020-9-1].

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