Challenges to Co-Creating Value in Nascent Platform Ecosystems: Gaps Between Theory and Practice

References

• van der Aalst, W.; Hinz, O.; and Weinhardt, C. Big digital platforms: Growth, impact, and challenges. Business and Information Systems Engineering, 61, 6 (2019), 645–648.
   Web of Science ®Google Scholar
• Baldwin, C.Y. Where do transactions come from? Modularity, transactions, and the boundaries of firms. Industrial and Corporate Change, 17, 1 (2008), 155–195.
   Web of Science ®Google Scholar
• Barnstedt, E. How to avoid vendor lock-in and guide your Industrial IoT solutions. Microsoft Industry Blogs (2021).
   Google Scholar
• Basole, R.C.; and Karla, J. On the evolution of mobile platform ecosystem structure and strategy. Business and Information Systems Engineering, 3, 5 (2011), 313–322.
   Web of Science ®Google Scholar
• Bonamigo, A.; da Silva, A.A.; da Silva, B.P.; and Werner, S.M. Criteria for selecting actors for the value co-creation in startups. Journal of Business and Industrial Marketing (2022).
   Web of Science ®Google Scholar
• Breidbach, C.F.; and Tana, S. Betting on Bitcoin: How social collectives shape cryptocurrency markets. Journal of Business Research, 122, September 2019 (2021), 311–320.
   Web of Science ®Google Scholar
• Ceccagnoli, M.; Forman, C.; Huang, P.; and Wu, D.J. Cocreation of value in a platform ecosystem: the case of enterprise software. MIS Quarterly, 36, 1 (2012), 263–290.
   Web of Science ®Google Scholar
• Chen, Y.; Pereira, I.; and Patel, P. Decentralized Governance of Digital Platforms. 2020.
   Google Scholar
• Claussen, J.; Kretschmer, T.; and Mayrhofer, P. The effects of rewarding user engagement: The case of Facebook apps. Information Systems Research, 24, 1 (2013), 186–200.
   Web of Science ®Google Scholar
• Dai, Q.; and Kauffman, R.J. Business models for internet-based B2B electronic markets. International Journal of Electronic Commerce, 6, 4 (2002), 41–72.
   Web of Science ®Google Scholar
• Das, A. Trust in “trust-free” digital networks: How inter-firm algorithmic relationships embed the cardinal principles of value co-creation. AIS Transactions on Human–Computer Interaction, 12, 4 (2020), 228–252.
   Google Scholar
• Dattee, B.; Alexy, O.; and Autio, E. Maneuvering in poor visibility: How firms play the ecosystem game when uncertainty is high. Academy of Management Journal, 61, 2 (2018), 466–498.
   Web of Science ®Google Scholar
• Dhillon, G.; Smith, K.; and Dissanayaka, I. Information systems security research agenda: Exploring the gap between research and practice. Journal of Strategic Information Systems, 30, 4 (2021), 101693.
   Web of Science ®Google Scholar
• Edvardsson, B.; Holmlund, M.; and Strandvik, T. Initiation of business relationships in service-dominant settings. Industrial Marketing Management, 37, 3 (2008), 339–350.
   Web of Science ®Google Scholar
• EU. Interoperability of the IoT. EU Platform Initiative (2019).
   Google Scholar
• Fan, T.; Schwab, A.; and Geng, X. Habitual entrepreneurship in digital platform ecosystems: A time-contingent model of learning from prior software project experiences. Journal of Business Venturing, 36, 5 (2021), 106140.
   Web of Science ®Google Scholar
• Foerderer, J.; Kude, T.; Mithas, S.; and Heinzl, A. Does platform owner’s entry crowd out innovation? Evidence from Google Photos. Information Systems Research, 29, 2 (2018), 444–460.
   Web of Science ®Google Scholar
• Gawer, A. Digital platforms and ecosystems: Remarks on the dominant organizational forms of the digital age. Innovation: Organization and Management (2021).
   Web of Science ®Google Scholar
• Gebauer, J.; and Shaw, M.J. Introduction to the special section: Business-to-business electronic commerce. International Journal of Electronic Commerce, 6, 4 (2002), 7–17.
   Web of Science ®Google Scholar
• Gefen, D.; Benbasat, I.; and Pavlou, P.A. A research agenda for trust in online environments. Journal of Management Information Systems, 24, 4 (2008), 275–286.
   Web of Science ®Google Scholar
• Ghazawneh, A.; and Henfridsson, O. Balancing platform control and external contribution in third-party development: The boundary resources model. Information Systems Journal, 23, 2 (2013), 173–192.
   Web of Science ®Google Scholar
• Ghazawneh, A.; and Henfridsson, O. A paradigmatic analysis of digital application marketplaces. Journal of Information Technology, 30, 3 (2015), 198–208.
   Web of Science ®Google Scholar
• Glaser, F.; Hawlitschek, F.; and Notheisen, B. Blockchain as a Platform. In H. Treiblmaier and R. Beck (eds.), Business Transformation Through Blockchain: Volume I. Cham: Springer International Publishing, 2019, pp. 121–143.
   Google Scholar
• Gregor, S. The nature of theory in information systems. MIS Quarterly, 30, 3 (2006), 611–642.
   Web of Science ®Google Scholar
• Hanelt, A.; Nischak, F.; Hodapp, D.; and Schneider, S. Building platform ecosystems for IoT: Exploring the impact on industrial-age firms. ECIS 2020 Proceedings 2020.
   Google Scholar
• Hannah, D.P.; and Eisenhardt, K.M. How firms navigate cooperation and competition in nascent ecosystems. Strategic Management Journal, 39, 12 (2018), 3163–3192.
   Web of Science ®Google Scholar
• Hawlitschek, F. Interview with Benjamin Scheffler on “The future of waste management.” Business & Information Systems Engineering, 63, 2 (2021), 207–211.
   Web of Science ®Google Scholar
• Hawlitschek, F.; Notheisen, B.; and Teubner, T. The limits of trust-free systems: A literature review on blockchain technology and trust in the sharing economy. Electronic Commerce Research and Applications, 29, (2018), 50–63.
   Web of Science ®Google Scholar
• Hawlitschek, F.; Notheisen, B.; and Teubner, T. A 2020 perspective on “The limits of trust-free systems: A literature review on blockchain technology and trust in the sharing economy.” Electronic Commerce Research and Applications, 40, January (2020), 100935.
   Google Scholar
• Hawlitschek, F.; Teubner, T.; and Gimpel, H. Consumer motives for peer-to-peer sharing. Journal of Cleaner Production, 204, (2018), 144–157.
   Web of Science ®Google Scholar
• Hein, A.; Schreieck, M.; Riasanow, T.; Setzke, D.S.; Wiesche, M.; Böhm, M.; and Krcmar, H. Digital platform ecosystems. Electronic Markets, 30, 1 (2020), 87–98.
   Web of Science ®Google Scholar
• Hein, A.; Weking, J.; Schreieck, M.; Wiesche, M.; Böhm, M.; and Krcmar, H. Value co-creation practices in business-to-business platform ecosystems. Electronic Markets, 29, 3 (2019), 503–518.
   Web of Science ®Google Scholar
• Hodapp, D.; and Hanelt, A. Interoperability in the era of digital innovation: An information systems research agenda. Journal of Information Technology, 2002 (2022).
   Google Scholar
• Hodapp, D.; Hawlitschek, F.; and Kramer, D. Value co-creation in nascent platform ecosystems: A Delphi study in the context of the Internet of Things. ICIS 2019 Proceedings 2019.
   Google Scholar
• Hodapp, D.; Hawlitschek, F.; Wortmann, F.; Lang, M.; and Gassmann, O. Key lessons from Bosch for incumbent firms entering the platform economy. MIS Quarterly Executive, 21, 2 (2022), 115–129.
   Web of Science ®Google Scholar
• Huber, T.L.; Kude, T.; and Dibbern, J. Governance practices in platform ecosystems: Navigating tensions between cocreated value and governance costs. Information Systems Research, 28, 3 (2017), 563–584.
   Web of Science ®Google Scholar
• Hurni, T.; and Huber, T. The interplay of power and trust in platform ecosystems of the enterprise application software industry. ECIS 2014 Proceedings 2014.
   Google Scholar
• ter Huurne, M.; Ronteltap, A.; Corten, R.; and Buskens, V. Antecedents of trust in the sharing economy: A systematic review. Journal of Consumer Behaviour, 16, 6 (2017), 485–498.
   Web of Science ®Google Scholar
• Jin, L.; Duke Kominers, S.; and Shroff, L. A labor movement for the platform economy. Harvard Business Review (2021).
   Google Scholar
• Kasi, V.; Keil, M.; Mathiassen, L.; and Pedersen, K. The post mortem paradox: A Delphi study of IT specialist perceptions. European Journal of Information Systems, 17, 1 (2008), 62–78.
   Web of Science ®Google Scholar
• Kauffman, R.J.; Li, T.; and Van Heck, E. Business network-based value creation in electronic commerce. International Journal of Electronic Commerce, 15, 1 (2010), 113–144.
   Web of Science ®Google Scholar
• Kapoor, K.; Bigdeli, A.Z.; Dwivedi, Y.K.; Schroeder, A.; Beltagui, A.; and Baines, T. A socio-technical view of platform ecosystems: Systematic review and research agenda. Journal of Business Research, 128, May (2021), 94–108.
   Web of Science ®Google Scholar
• Leclercq, T.; Poncin, I.; and Hammedi, W. The engagement process during value co-creation: Gamification in new product-development platforms. International Journal of Electronic Commerce, 21, 4 (2017), 454–488.
   Web of Science ®Google Scholar
• Lusch, R.F.; and Nambisan, S. Service innovation: A service-dominant logic perspective. MIS Quarterly: Management Information Systems, 39, 1 (2015), 155–175.
   Web of Science ®Google Scholar
• Lusch, R.F.; and Vargo, S.L. Service-dominant logic: A necessary step. European Journal of Marketing, 45, 7 (2011), 1298–1309.
   Web of Science ®Google Scholar
• Lusch, R.F.; Vargo, S.L.; and Tanniru, M. Service, value networks and learning. Journal of the Academy of Marketing Science, 38, 1 (2010), 19–31.
   Web of Science ®Google Scholar
• Marheine, C., and Pauli, T. Driving generativity in industrial ioT platform ecosystems. In ICIS 2020 Proceedings 2020.
   Google Scholar
• Marheine, C.; Pauli, T.; Marx, E.; Back, A.; and Matzner, M. From suppliers to complementors: Motivational factors for joining industrial internet of things platform ecosystems. HICSS 2021 Proceedings 2021, pp. 5955–5964.
   Google Scholar
• Marheine, C.; and Petrik, D. Microfoundations of dynamic capabilities for platform ecosystem establishment: Evidence from enterprise IoT. ICIS 2021 Proceedings 2021.
   Google Scholar
• Matzner, M.; Pauli, T.; Marx, E.; Anke, J.; Poeppelbuss, J.; Fielt, E.; Gregor, S.; Sun, R.; Hydle, K.M.; Aas, T.H.; Aanestad, M.; Gordijn, J.; Kaya, F.; and Wieringa, R. Transitioning to platform-based services and business models in a B2B environment. Journal of Service Management Research, 5, 3 (2021), 143–162.
   Google Scholar
• McIntyre, D.P.; Srinivasan, A.; and Chintakananda, A. The persistence of platforms: The role of network, platform, and complementor attributes. Long Range Planning, 54, 5 (2021), 101987.
   Web of Science ®Google Scholar
• Mineraud, J.; Mazhelis, O.; Su, X.; and Tarkoma, S. A gap analysis of Internet-of-Things platforms. Computer Communications, 89–90, (2016), 5–16.
   Web of Science ®Google Scholar
• Nambisan, S. Architecture vs. ecosystem perspectives: Reflections on digital innovation. Information and Organization, 28, 2 (2018), 104–106.
   Web of Science ®Google Scholar
• Nohutlu, Z.D.; Englis, B.G.; Groen, A.J.; and Constantinides, E. Innovating with the customer: Co-creation motives in online communities. International Journal of Electronic Commerce, 27, 4 (2023), 523–557.
   Web of Science ®Google Scholar
• Ofe, H.A.; and Sandberg, J. Platform establishment: Navigating competing concerns in emerging ecosystems. HICSS 2019 Proceedings 2019, pp. 1425–1434.
   Google Scholar
• Oh, J.; Koh, B.; and Raghunathan, S. Value appropriation between the platform provider and app developers in mobile platform mediated networks. Journal of Information Technology, 30, 3 (2015), 245–259.
   Web of Science ®Google Scholar
• Okoli, C.; and Pawlowski, S.D. The Delphi method as a research tool: An example, design considerations and applications. Information & Management, 42, 1 (2004), 15–29.
   Web of Science ®Google Scholar
• Paré, G.; Cameron, A.F.; Poba-Nzaou, P.; and Templier, M. A systematic assessment of rigor in information systems ranking-type Delphi studies. Information and Management, 50, 5 (2013), 207–217.
   Web of Science ®Google Scholar
• Parker, G.; and Van Alstyne, M. Innovation, openness, and platform control. Management Science, 64, 7 (2018), 3015–3032.
   Web of Science ®Google Scholar
• Pauli, T.; Fielt, E.; and Matzner, M. Digital industrial platforms. Business and Information Systems Engineering, 63, 2 (2021), 181–190.
   Web of Science ®Google Scholar
• Pauli, T.; and Lin, Y. The generativity of industrial IoT platforms: Beyond çredictive maintenance? ICIS 2019 Proceedings 2019.
   Google Scholar
• Pauli, T.; Marx, E.; and Matzner, M. Leveraging industrial IoT platform ecosystems: Insights from the complementors’ perspective. ECIS 2020 Proceedings 2020.
   Google Scholar
• Pera, R.; Occhiocupo, N.; and Clarke, J. Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial perspective. Journal of Business Research, 69, 10 (2016), 4033–4041.
   Web of Science ®Google Scholar
• Petrik, D.; Drebinger, L.A.; and Herzwurm, G. Examining the satisfaction potential of technical boundary resources in IoT platforms—The Microsoft Azure case. ICIS 2021, 2021.
   Google Scholar
• Petrik, D., and Herzwurm, G. Boundary resources for IIoT platforms—A complementor satisfaction study. In ICIS 2020 Proceedings 2020.
   Google Scholar
• Piccinini, E.; Hanelt, A.; Gregory, R.W.; and Kolbe, L.M. Transforming industrial business: The impact of digital transformation on automotive organizations. ICIS 2015 Proceedings 2015.
   Google Scholar
• Powell, C. The Delphi technique: Myths and realities. Journal of Advanced Nursing, 41, 4 (2003), 376–382.
   PubMed Web of Science ®Google Scholar
• Prud’homme, D. How digital businesses can leverage the high cost for consumers to switch platforms. London School of Economics Business Review, (2019), 1–5.
   Google Scholar
• De Reuver, M.; Sørensen, C.; and Basole, R.C. The digital platform: A research agenda. Journal of Information Technology, 33, 2 (2018), 124–135.
   Web of Science ®Google Scholar
• Rietveld, J.; Ploog, J.N.; and Nieborg, D. The coevolution of platform dominance and governance strategies: Effects on complementor performance outcomes. Academy of Management Discoveries, 6, 3 (2020), 488–513.
   Web of Science ®Google Scholar
• Rietveld, J.; and Schilling, M.A. Platform competition: A systematic and interdisciplinary review of the literature. Journal of Management, 47, 6 (2021), 1528–1563.
   Web of Science ®Google Scholar
• Rolland, K.H.; Mathiassen, L.; and Rai, A. Managing digital platforms in user organizations: The interactions between digital options and digital debt. Information Systems Research, 29, 2 (2018), 419–443.
   Web of Science ®Google Scholar
• Rousseau, D.M.; Sitkin, S.B.; Burt, R.S.; and Camerer, C. Introduction to special topic forum: Not so different after all : A cross-discipline view of trust. Academy of Management Review, 23, 3 (1998), 393–404.
   Web of Science ®Google Scholar
• Schermuly, L.; Schreieck, M.; Wiesche, M.; Krcmar, H.; Wiesche, M.; and Krcmar, H. Developing an industrial IoT platform—Trade-off between horizontal and vertical approaches. WI 2019 Proceedings 2019, pp. 32–46.
   Google Scholar
• Schmidt, R.C. Managing Delphi surveys using nonparametric statistical techniques. Decision Sciences, 28, 3 (1997), 763–774.
   Web of Science ®Google Scholar
• Schreieck, M.; Wiesche, M.; and Krcmar, H. Capabilities for value co-creation and value capture in emergent platform ecosystems: A longitudinal case study of SAP’s cloud platform. Journal of Information Technology, 36, 4 (2021), 365–390.
   Web of Science ®Google Scholar
• Schulz, T.; Zimmermann, S.; Böhm, M.; Gewald, H.; and Krcmar, H. Value co-creation and co-destruction in service ecosystems: The case of the Reach Now app. Technological Forecasting and Social Change, 170, (2021).
   Web of Science ®Google Scholar
• Shi, X.; Li, F.; and Chumnumpan, P. Platform development: Emerging insights from a nascent industry. Journal of Management, 47, 8 (2021), 2037–2073.
   Web of Science ®Google Scholar
• Singh, R.; Keil, M.; and Kasi, V. Identifying and overcoming the challenges of implementing a project management office. European Journal of Information Systems, 18, 5 (2009), 409–427.
   Web of Science ®Google Scholar
• Skinner, R.; Nelson, R.R.; Chin, W.W.; and Land, L. The Delphi method research strategy in studies of information systems. Communications of the Association for Information Systems, 37, (2015), 31–63.
   Web of Science ®Google Scholar
• Söllner, M.; Gefen, D.; Leimeister, J.M.; and Pavlou, P.A. Trust: An MIS Quarterly research curation. MIS Quarterly (2018).
   PubMedGoogle Scholar
• Söllner, M.; Hoffmann, A.; and Leimeister, J.M. Why different trust relationships matter for information systems users. European Journal of Information Systems, 25, 3 (2016), 274–287.
   Web of Science ®Google Scholar
• Sørensen, C.; De Reuver, M.; and Basole, R.C. Mobile platforms and ecosystems. Journal of Information Technology, 30, 3 (2015), 195–197.
   Web of Science ®Google Scholar
• Sorri, K.; Mustafee, N.; and Seppänen, M. Revisiting IoT definitions: A framework towards comprehensive use. Technological Forecasting and Social Change, 179, March (2022), 121623.
   Web of Science ®Google Scholar
• Sterk, F.; Heinz, D.; Peukert, C.; Fleuchaus, F.; Kölbel, T., and Weinhardt, C. Fostering value co-creation in incumbent firms: The case of Bosch’s IoT ecosystem landscape. ICIS 2022 Proceedings 2022.
   Google Scholar
• Storbacka, K.; Frow, P.; Nenonen, S.; and Payne, A. Designing business models for value co-creation. Review of Marketing Research, 9 (2012), 51–78.
   Google Scholar
• Sun, R.; and Gregor, S. Reconceptualizing platforms in information systems research through the lens of service-dominant logic. Journal of Strategic Information Systems, 32, 3 (2023).
   Web of Science ®Google Scholar
• Tee, R.; Woodard, C.J.; and Eaton, B. Managing nascent platform ecosystems: Engaging stakeholders through productive tensions. AOM 2018 Proceedings 2018.
   Google Scholar
• Teece, D.J. Dynamic capabilities and (digital) platform lifecycles. In J. Furman, A. Gawer, B. Silverman, and S. Stern (eds.), Entrepreneurship, Innovation, and Platforms (Advances in Strategic Management). Leeds, UK: Emerald Publishing Ltd., 2017, pp. 211–225.
   Google Scholar
• Teubner, T.; Adam, M.T.P.; and Hawlitschek, F. Unlocking online reputation: On the effectiveness of cross-platform signaling in the sharing economy. Business and Information Systems Engineering, 62, 6 (2020), 501–513.
   Web of Science ®Google Scholar
• Teubner, T.; Dann, D.; Hawlitschek, F., and Möhlmann, M. First vs. lasting impressions: How cognitive and affective trust cues coordinate match-making in online sharing platforms. Group Decision and Negotiation, 33 (2024). 27–265.
   Web of Science ®Google Scholar
• Teubner, T.; Hawlitschek, F.; and Adam, M.T.P. Reputation transfer. Business and Information Systems Engineering, 61, 2 (2019), 229–235.
   Web of Science ®Google Scholar
• Tilson, D.; Lyytinen, K.; and Sørensen, C. Digital infrastructures: The missing IS research agenda. Information Systems Research, 21, 4 (2010), 748–759.
   Web of Science ®Google Scholar
• Tiwana, A. Evolutionary competition in platform ecosystems. Information Systems Research, 26, 2 (2015), 266–281.
   Web of Science ®Google Scholar
• Tiwana, A.; Konsynski, B.; and Bush, A.A. Platform evolution: Coevolution of platform architecture, governance, and environmental dynamics. Information Systems Research, 21, 4 (2010), 675–687.
   Web of Science ®Google Scholar
• Vargo, S.L.; and Lusch, R.F. From repeat patronage to value co-creation in service ecosystems: A transcending conceptualization of relationship. Journal of Business Market Management, 4, 4 (2010), 169–179.
   Google Scholar
• Veisdal, J. The dynamics of entry for digital platforms in two-sided markets: A multi-case study. Electronic Markets, 30, 3 (2020), 539–556.
   Web of Science ®Google Scholar
• Wagner, G.; Prester, J.; and Paré, G. Exploring the boundaries and processes of digital platforms for knowledge work: A review of information systems research. Journal of Strategic Information Systems, 30, 4 (2021), 101694.
   Web of Science ®Google Scholar
• Wareham, J.; Fox, P.; Lluís, J.; and Giner, C. Technology ecosystem governance. Organization Science, 25, 4 (2014), 1195–1215.
   Web of Science ®Google Scholar
• Waseem, D.; Biggemann, S.; and Garry, T. Value co-creation: The role of actor competence. Industrial Marketing Management, 70, (2018), 5–12.
   Web of Science ®Google Scholar
• Weible, R.; and Wallace, J. Cyber research: The impact of the Internet on data collection. Marketing Research, 10, 3 (1998), 19–24.
   Google Scholar
• Wortmann, F.; and Flüchter, K. Internet of Things: Technology and value added. Business and Information Systems Engineering, 57, 3 (2015), 221–224.
   Web of Science ®Google Scholar
• Yoffie, D.B.; Gawer, A.; and Cusumano, M.A. A study of more than 250 platforms reveals why most fail. Harvard Business Review (2019), 2–6.
   Google Scholar
• Yoo, Y.; Henfridsson, O.; and Lyytinen, K. The new organizing logic of digital innovation: An agenda for information systems research. Information Systems Research, 21, 4 (2010), 724–735.
   Web of Science ®Google Scholar
• Zwass, V. Co-creation: Toward a taxonomy and an integrated research perspective. International Journal of Electronic Commerce, 15, 1 (2010), 11–48.
   Web of Science ®Google Scholar
• Zwass, V. Editor’s introduction. International Journal of Electronic Commerce, 22, 2 (2018), 159–160.
   Web of Science ®Google Scholar