Are policy tools and governance modes coupled? Analysing welfare-to-work reform at the frontline

References

• Aberbach, J. D., & Christensen, T. (2001). Radical reform in New Zealand: Crisis, windows of opportunity, and rational actors. Public Administration, 79(2), 403–422.
   Web of Science ®Google Scholar
• Aucoin, P. (1995). The New Public Management: Canada in Comparative perspective. Montreal: Institute for research on Public Policy.
   Google Scholar
• Australia, J. (2015). History of Employment Services. Melbourne: Jobs Australia.
   Google Scholar
• Christensen, T., & Lægreid, P. (2001). New Public Management: The Transformation of Ideas and Practice. Aldershot: Ashgate.
   Google Scholar
• Considine, M. (2001). Enterprising States: The Public Management of Welfare-to-Work. Cambridge: Cambridge University Press.
   Google Scholar
• Considine, M. (2005). The reform that never ends: Quasi-markets and employment services in Australia. In E. Sol & M. Westerveld (Eds.), Contractualism in Employment Services. (pp. 41-71). Netherlands: Kluwer Law International.
   Google Scholar
• Considine, M., & Lewis, J. M. (1999). Governance at ground level: The frontline bureaucrat in the age of markets and networks. Public Administration Review, 59(6), 467–480.
   Web of Science ®Google Scholar
• Considine, M., & Lewis, J. M. (2003). Bureaucracy, network or enterprise? Comparing models of governance in Australia, Britain, the Netherlands, and New Zealand. Public Administration Review, 63(2), 131–140.
   Web of Science ®Google Scholar
• Considine, M., Lewis, J. M., & O’Sullivan, S. (2011). Quasi-markets and service delivery flexibility following a decade of employment assistance reform in Australia. Journal of Social Policy, 40(4), 811–833.
   Web of Science ®Google Scholar
• Considine, M., Lewis, J. M., O’Sullivan, S., & Sol, E. (2015). Getting welfare to work: Street-level governance in Australia, the UK and the Netherlands. Oxford: Oxford University Press.
   Google Scholar
• Considine, M., O’ Sullivan, S., & Nguyen, P. (2014). New Public Management and Welfare-to-work in Australia: Comparing the reform agendas of the ALP and the Coalition. Australian Journal of Political Science, 49(3), 469–485.
   Web of Science ®Google Scholar
• Department for Work and Pensions. (2012). The Work Programme. London: DWP.
   Google Scholar
• Department for Work and Pensions. (2018). The Work and Health Programme: Provider guidance. https://www.gov.uk/government/publications/work-and-health-programme-provider-guidance
   Google Scholar
• Department of Employment. (2014). Jobactive - employment services have changed. Canberra: Commonwealth of Australia.
   Google Scholar
• Fimreite, A. L., & Lægreid, P. (2009). Reorganizing the welfare state administration: Partnership, networks and accountability. Public Management Review, 11(3), 281–297.
   Web of Science ®Google Scholar
• Finn, D. (2005). The role of contracts and the private sector in delivering Britain’s ‘Employment First’ welfare state. In E. Sol & M. Westerveld (Eds.), Contractualism in Employment Services: A New Form of Welfare State Governance (pp. 101–118). The Hague: Kluwer Law International.
   Google Scholar
• Fowkes, L. (2011). Rethinking Australia’s employment services. Sydney: Whitlam Institute, University of Western Sydney.
   Google Scholar
• Hood, C. (2005). Public Management: The Word, the Movement, the science. In E. Ferlie, L. Lynn, & C. Pollitt (Eds.), Oxford Handbook of Public Management (pp. 7–26). Oxford: Oxford University Press.
   Google Scholar
• Howlett, M. (2000). Managing the hollow state: Procedural policy instruments and modern governance. Canadian Public Administration, 43(4), 412–431.
   Web of Science ®Google Scholar
• Johnson, R. (2012), Black Box or Empty Box? Buying Quality Performance, http://buyingqp.com/2012/03/17/black-box-or-empty-box/2013 ( accessed July 23).
   Google Scholar
• Kickert, W. J. M., Klijm, E. H., & Koppenjan, J. (Eds). (1997). Managing complex networks: Strategies for the public sector. London: Sage.
   Google Scholar
• Lane, P., Foster, R., Gardiner, L., Lanceley, L., & Purvis, A. (2013). Work Programme Evaluation: Procurement, Supply Chains and Implementation of the Commissioning Model. London: Department for Work and Pensions.
   Google Scholar
• Leik, R. (1997). New directions for network exchange theory: Strategic manipulation of network linkages. Social Networks, 14(3–4), 309–323.
   Google Scholar
• Lewis, J. M. (2011). The future of network governance research: Strength in diversity and synthesis. Public Administration, 89(4), 1221–1234.
   Web of Science ®Google Scholar
• Lipsky, M. (1980). Street-level bureaucracy – Dilemmas of the individual in public services. New York: Russel Sage Foundation.
   Google Scholar
• O’Toole, L. (2000). Research on policy implementation: Assessment and prospects. Journal of Public Administration Research and Theory, 10(2), 263–288.
   Google Scholar
• Perkins, D. (2008). The New Employment Services Systems. Australian Journal of Labour Law, 21(3), 1–7.
   Google Scholar
• Thomas, M. (2007). A Review of Developments in the Job Network. Canberra: Social Policy Section, Parliament of Australia.
   Google Scholar