Information Systems Management, Volume 27, Issue 2 (2010)

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Information Systems Management, Volume 27, Issue 2 (2010)

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From the Editors

Editorial
From the Editor
Janice C. Sipior
Page: 99
Published online: 14 Apr 2010
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Editorial
From the Special Issue Editor: Servitizing IT
Sue Conger
Pages: 100-102
Published online: 14 Apr 2010
First Page PreviewforFrom the Special Issue Editor: Servitizing IT | Full Text | PDF (68.1 KB)
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Themed Articles: Servitizing IT

Article
Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces
Jon Iden & Lars Langeland
Pages: 103-112
Published online: 14 Apr 2010
AbstractforSetting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces | Full Text | References | PDF (150 KB)
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Article
Teaching Systems Development: A Compelling Case for Integrating the SDLC with the ITSM Lifecycle
Carol E. Pollard, Dhiraj Gupta & John W. Satzinger
Pages: 113-122
Published online: 14 Apr 2010
AbstractforTeaching Systems Development: A Compelling Case for Integrating the SDLC with the ITSM Lifecycle | Full Text | References | PDF (121.3 KB)
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Article
Critical Success Factors in SOA Implementation: An Exploratory Study
Jung Hoon Lee, Hye-Jung Shim & Kyung Kyu Kim
Pages: 123-145
Published online: 14 Apr 2010
AbstractforCritical Success Factors in SOA Implementation: An Exploratory Study | Full Text | References | PDF (216.8 KB)
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Article
An E-Business Audit Service Model in the B2B Context
Jagdish Pathak & Mary Robinson Lind
Pages: 146-155
Published online: 14 Apr 2010
AbstractforAn E-Business Audit Service Model in the B2B Context | Full Text | References | PDF (275.6 KB)
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Article
A Five-Step Method to Tune Your ITSM Processes
Stuart D. Galup & Ronald Dattero
Pages: 156-167
Published online: 14 Apr 2010
AbstractforA Five-Step Method to Tune Your ITSM Processes | Full Text | References | PDF (124.5 KB)
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Regular Article

Article
Business Intelligence and Service-oriented Architecture: A Delphi Study
Roland M. Müller, Sefan Linders & Luís Ferreira Pires
Pages: 168-187
Published online: 14 Apr 2010
AbstractforBusiness Intelligence and Service-oriented Architecture: A Delphi Study | Full Text | References | PDF (1.7 MB)
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BookISMs

Gurus
Paul Gray
Pages: 188-192
Published online: 14 Apr 2010
First Page PreviewforGurus | Full Text | PDF (86.4 KB)
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Through a Glass, Darkly

A Current-Day Problem and a Future-Day Disaster-in-the-Making
Robert L. Glass
Pages: 193-194
Published online: 14 Apr 2010
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