Improving feedback literacy in a primary care rotation

Abstract

Primary care education is a unique clinical experience for medical students. It is community-based and provides an opportunity for students to learn consultation skills with multiple sources of workplace-based feedback. Meaningful and demonstrable utilisation of this feedback by students remains an educational challenge. We showcase achievable changes to educational tasks in an established curriculum, which aim to improve student feedback literacy and create a feedback loop which improves on previous provision of unidirectional, terminal feedback. The changes have been well-received, with student and educator engagement being positive. Students have demonstrated critical reflection on feedback, and development in consultation and clinical reasoning skills.

Keywords:

• Medical student
• feedback
• medical education
• primary care

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

The author(s) reported there is no funding associated with the work featured in this article.

Notes on contributors

Michael Tran

Dr. Michael Tran, MBBS (Hons), BSc(Med)Hons, DCH, FRACGP, AFHEA, General Practitioner – Erskineville Doctors, Newtown, NSW, Australia, Lecturer – School of Population Health – University of New South Wales; Affiliations: University of New South Wales; Address/Telephone/Email: Cnr Botany and High Street, University of New South Wales, Kensington, NSW.

Joel Rhee

Associate Professor Joel Rhee, BSc(Med), MBBS(Hons), GCULT PhD, FRACGP, Discipline lead – General Practice and Primary Care, School of Population Health – University of New South Wales: Affiliations: University of New South Wales.

Oliver Smith

Dr Oliver Smith, MBChB, FRACGP, General Practitioner – Double Bay Doctors, Double Bay, NSW, Australia, Senior Lecturer – School of Population Health – University of New South Wales: Affiliations: University of New South Wales: Address/Telephone/Email: Cnr Botany and High Street, University of New South Wales, Kensington.