What does the Service System Know about the Community it Serves? A Grey Literature Review of Children, Young People, and Families Experiencing Place-based Disadvantage

ABSTRACT

Place of residence significantly influences health, well-being, and quality of life. This study reviewed the grey literature using evidence mapping and thematic analyses to identify, describe, and synthesise service system knowledge concerning children and families experiencing place-based disadvantage. Twenty-four documents were reviewed and four key themes identified (1) infrastructure and safety; (2) access and navigation of services; (3) gaps in the support system and (4) the user experience. Our findings highlight target areas to improve the outcomes of children and families in the context of spatial deprivation, and notes a need for better coordination and management of service system knowledge.

摘要

居住地对健康、幸福和生活质量有着重大影响。本研究利用证据图谱和主题分析法对灰色文献进行了审查，以识别、描述和综合服务系统中有关遭遇地方不利条件的儿童和家庭的知识。共查阅了二十四篇文献，确定了四个关键主题：（1）基础设施与安全；（2）服务的获取与导航；（3）支持系统中的差距； （4）用户体验。我们的研究结果强调了在空间贫困背景下改善儿童和家庭成果的目标领域，并指出更好地协调和管理服务系统知识的需求。

KEYWORDS:

• Service system
• knowledge
• place-based
• grey literature review
• health and well-being

Disclosure Statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This work was supported by Paul Ramsay Foundation.