Knowledge management as a key dimension of digital project integration: exploring constructs

ABSTRACT

The concept of digital project integration recently emerged. Among the most important issues in integrating factors in digital projects is knowledge management. Therefore, it is essential to better understand the mechanisms of knowledge management and their functioning in the management of digital projects. This allows identifying ways to improve those mechanisms and achieve a true integration of knowledge in digital projects that creates value for all actors. Based on analogous work in supply chain integration, this research identifies the constructs related to knowledge management. It proposes a conceptual model based on these constructs and social exchange theory. Exploratory qualitative research is conducted with 15 actors in various digital projects. The results partially corroborate the conceptual model and allow the identification of the most salient variables. Based on these results, the conceptual model is refined, and suggestions made for future research.

KEYWORDS:

• Digital project integration
• digital projects
• knowledge management
• conceptual model

Disclosure statement

No potential conflict of interest was reported by the author(s).

Notes

1. See the statistics: https://www.statista.com/chart/19058/how-many-websites-are-there/ (accessed 26 March 2021).

2. See the statistics: https://www.statista.com/statistics/271644/worldwide-free-and-paid-mobile-app-store-downloads/ (accessed 26 March 2021).

3. See the statistics: https://www.statista.com/statistics/269025/worldwide-mobile-app-revenue-forecast/(accessed 26 March 2021.

4. See the statistics: https://www.statista.com/statistics/870924/worldwide-digital-transformation-market-size/(accessed 26 March 2021).

5. https://www.mckinsey.com/business-functions/operations/our-insights/how-covid-19-is-reshaping-supply-chains (accessed 4 April 2022).

6. https://www.designersinteractifs.org/enquete-2019-sur-lemploi-les-salaires-du-design-interactif-en-france/ (accessed 26 March 2021).

Additional information

Notes on contributors

Mourad Chouki

Mourad Chouki obtained a Doctorate in Management Science from the University of Lorraine (France). He is Associate Professor at Excelia Business School (France). He worked for several years as a sales manager and project manager for various industrial companies specialising in energy transition and the installation of thermal networks. His research interests include knowledge management, design management, entrepreneurship, international alliances, etc. Author of several articles published in peer-reviewed scientific journals.

Valérie Fernandes

Valérie Fernandes Professor-HDR in Management Sciences at Excelia group, has been Dean of Faculty since 2013. She obtained her PhD in Management Sciences in 2004 at the University of Corsica and the Habilitation to supervise research in 2015 at the University of Evry-Val d’Essonne. She is also vice-president of the Development Council of the Grand Port Maritime de la Rochelle since 2014 (and member since 2012), member of the MER (Matière Energies Rochelaises) committee since 2016. Her current research work focuses on the circular economy and the resilience of territories, as well as on the reconfiguration of supply chains and associated practices related to deployment of the circular economy.

Salomée Ruel

Salomée Ruel holds a Phd in Management Sciences from Grenoble Alpes University (France) and a Habilitation to supervise research from Nantes University (France). She is Department Head and Associate Professor in Supply Chain Management and Information Systems Management at KEDGE Business School and belongs to the Sustainability excellence centre. Her research focuses on supply chain strategy, inter-organisational relations, information systems, digitalisation, dynamic capabilities (agility, resilience, visibility, viability) and gender diversity in SCM. She has published articles in prestigious scientific journals such as International Journal of Production Economics, Annals of Operations Research, and International Journal of Physical Distribution & Logistics Management. She is the treasurer of the AIRL-SCM Scientific Association. email: [email protected]