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Cogent Business & Management Volume 11, 2024 - Issue 1

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The effect of the physical and social servicescape elements on the customer satisfaction and the intention to recommend the service. Evidence from the nightclub sector during COVID-19 pandemic

Mangirdas Morkunasa Faculty of Economics and Business Administration, Vilnius University, Vilnius, LithuaniaCorrespondence[email protected]
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Elzė Rudienėb Business School, Vilnius University, Vilnius, LithuaniaView further author information

Norbertas Valiaugaa Faculty of Economics and Business Administration, Vilnius University, Vilnius, LithuaniaView further author information

Article: 2321866 | Received 17 Mar 2023, Accepted 16 Feb 2024, Published online: 23 Mar 2024

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https://doi.org/10.1080/23311975.2024.2321866
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