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Research Article

Blockchain and public service delivery: a lifetime cross-referenced model for e-government

Article: 2317175 | Received 24 May 2023, Accepted 07 Feb 2024, Published online: 14 Feb 2024
 

ABSTRACT

The article presents the results of field studies, analysing the perspectives of blockchain developers on decentralised service delivery and elaborating on unique algorithms for lifetime ledgers to reliably and safely record e-government transactions in an intrinsically cross-referenced manner. New interesting technological niches of service delivery and emerging models of related data management in the industry were proposed and further elaborated such as the generation of unique lifetime personal data profiles, blockchain-driven cross-referencing of e-government metadata, parallel maintenance of serviceable ledgers for data identifiers and phenomena of blockchain ‘black holes’ to ensure reliable protection of important public, corporate and civic information.

Disclosure statement

No potential conflict of interest was reported by the author.

Additional information

Notes on contributors

Maxat Kassen

Maxat Kassen is a Professor of Digital Governance at Astana IT University (Kazakhstan). He is a former Fulbright Scholar in the University of Illinois at Chicago (USA) and fellow of the Annenberg Institute at the University of Oxford (UK). His research chiefly focuses on e-government, blockchain and data governance. He has published more than 50 academic articles on related topics, including in various international peer-reviewed impact factor journals and the author of four books, titled “Understanding systems of e-government” (Rowman & Littlefield: New York, 2015), “E-government in Kazakhstan: a case study of multidimensional phenomena” (Routledge: London, 2016), “Open data politics” (Springer: Switzerland, 2019) and “Open data governance and its actors: theory and practice” (Palgrave Macmillan: London, 2022).

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