Practice of reporting adverse events at a level II hospital in Vietnam

ABSTRACT

Introduction

Our study aims to describe the current state of AME reporting practices and some related factors to provide evidence for patient safety management and hospital quality improvement.

Method

A cross-sectional study was carried out at Gia Lai Provincial General Hospital in 2021, applying both qualitative and quantitative research methods.

Results

The probability of meeting AME in the study is 19.27%, but only 15.66% of the subjects reported AME. Cognitive and behavioral limitations are significant factors in AME practice. AME training at the hospital has not been widely implemented. 93.98 percent of medical personnel work more than 40 h per week, and 37.95 percent report being overworked. Overworking increases the likelihood of having AME and lowers AME reporting rates. Complicated, time-consuming reporting processes, regulatory systems for reporting adverse events, and insufficient supervisors are all factors that impede AME reporting practices.

Conclusion

The practice of AME reporting at Gia Lai Provincial General Hospital is limited and affected by factors such as knowledge and attitudes of medical personnel, work pressure, and the system of regulations and procedures related to AME report.

KEYWORDS:

• Adverse medical event
• adverse event
• patient safety
• level II hospital
• Vietnam

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This research received no specific grant from any government, commercial, or non-profit funding body.

Notes on contributors

Tam Ngo Thi

Tam Ngo Thi, MD, MSc is a lecturer at the Faculty of Medicine, Dai Nam University, Hanoi, Vietnam. She is a member of the advisory board of the Journal of Community Medicine, Vietnam.

Dat Le Minh

Dat Le Minh, MD is a researcher, project officer of the Vietnam Public Health Association, and member of the editorial board of the Vietnam Journal of Public Health.

Nghi Tran Ngoc

Nghi Tran Ngoc, Ph.D. is a senior officer of the Ministry of Health of Vietnam.

Ha Anh Nguyen

Ha Anh Nguyen is a student at Hanoi Medical University, Vietnam.

Hai Bui Thanh

Hai Bui Thanh is a student at Hanoi Medical University, Vietnam.

Nga Nguyen Thi Thanh

Nga Nguyen Thi Thanh is a student at Hanoi Medical University, Vietnam.

Thanh Dang Thi Diep

Thanh Dang Thi Diep is a student at Hanoi Medical University, Vietnam.

Hang Nguyen Thi Thu

Hang Nguyen Thi Thu is a student at Hanoi Medical University, Vietnam.

Anh Bui Thi Hong

Anh Bui Thi Hong is a student at Hanoi Medical University, Vietnam.

Bac Nguyen Nhi

Bac Nguyen Nhi is a student at Hanoi Medical University, Vietnam.

Quan Bui Anh

Quan Bui Anh is a student at Hanoi Medical University, Vietnam.

Thang Pham Quyet

Thang Pham Quyet, MSc is a specialist in the field of research at the hospital.