A study on high performance organization framework and organization performance: lens of dynamic capability theory

Figures & data

Figure 1. Five factors of HPO framework with relation to organization performance.

Table 1. Respondents profile.

Section	Number of employees	Percentage
Gender
Male	382	74.5
Female	141	25.5
Education
Master	172	33.5
Bachelor	287	45.9
12th grade	54	10.5
Experience
1–5 years	97	18.9
6–10 years	190	37
11 years & Above	226	44.1
Age
21–30	67	31.2
31–40	85	16.6
41–50	219	42.7
Above 51	142	27.7
Grade level
11th–14th grade	179	34.9
15th–18th grade	334	65.1
Total

Table 2. Mean and Leven statistic.

Construct	Mean	Std. deviation	Levene’s	Sig
OO	3.321	0.828	3.059	0.081
CR	4.801	0.911	0.758	0.384
LNT	5.451	1.788	0.18	0.672
OP	4.317	1.391	0.337	0.562
QWF	5.621	1.574	0.972	0.325
MQL	5.011	0.659	3.629	0.057

Table 3. Full colinearity testing.

OO	CR	LNT	OP	QWF	MQL
1.015	1.032	1.435	1.118	1.409	1.097

Table 4. Measurement model result (convergent validity).

Constructs	Items	Loadings	CR	AVE
Long term orientation	LNT1	0.937	0.914	0.805
	LNT2	0.886
	LNT3	0.916
	LNT4	0.846
	LNT5	0.898
Management quality	MQL1	0.545	0.87	0.577
	MQL10	0.786
	MQL7	0.822
	MQL8	0.804
	MQL9	0.806
Openness and action orientation	OO1	0.841	0.934	0.703
	OO2	0.798
	OO3	0.828
	OO4	0.868
	OO5	0.907
	OO6	0.782
Quality work force	QWF1	0.676	0.847	0.586
	QWF2	0.871
	QWF3	0.852
	QWF4	0.635
Continuous improvement and renewal	CR7	0.791	0.713	0.555
	CR8	0.696
Organization performance	OP1	0.438	0.936	0.718
	OP2	0.922
	OP3	0.908
	OP4	0.894
	OP5	0.905
	OP6	0.908

Table 5. Discriminant validity.

	1	2	3	4	5	6
1. Continous improvement and renewal
2. Long term orientation	0.577
3. Management Quality	0.385	0.312
4. Openness and action orientation	0.201	0.126	0.144
5. Organization performance	0.453	0.303	0.261	0.075
6. Quality Workforce	0.613	0.602	0.329	0.092	0.334

Figure 2. Structure model results.

Table 6. Path coefficients and hypothesis testing.

		Std. beta	Std. error	t-value	p values	BCI LL	BCI UL	f^2	VIF	Hypothesis supported
H1	MQ -> OP	0.157	0.039	3.882	0.000	0.081	0.21	0.024	1.115	Yes
H2	QWF -> OP	0.166	0.061	2.732	0.003	0.072	0.276	0.023	1.414	Yes
H3	LNT-> OP	0.141	0.056	2.522	0.006	0.043	0.227	0.016	1.465	Yes
H4	OO -> OP	0.129	0.062	2.065	0.02	−0.115	0.174	0.019	1.014	No
H5	CR -> OP	0.111	0.047	2.371	0.009	0.025	0.178	0.013	1.084	Yes

Table 7. Basic and organizing theme.

Basic themes	Organizing themes	Overall theme
1- Centralised decision making	Mechanistic structure
2- Weak accountability system
3- High level of bureaucracy
4- No culture of open discussion
5- Big size of organization
6- Continuous improvement needs resources.	Lack of commitment and resources
7- Lack of ministry support
8- Everyone just complete tenure
9- Lack of measuring continuous improvement
10- Continuous improvement need commitment		Organization structure and culture
11- Management must be proactive people
12- Personal interests over institutional interests
13- Lack of fairness and transparency	Lack of ethical and visionary leadership
14- Honest actions should come from top leaders

Figure 3. Causes of low mean score factors of HPO framework.

HPO framewoherk Assessment Questionnaire

HPO factor 1	Management quality
MQ1	Management of our organization is trusted by organizational members
MQ2	Management of our organizations has integrity
MQ3	Management of our organization is a role model for organizational members
MQ4	Management of our organization applies fast decision making
MQ5	Management of our organization applies fast action taking
MQ6	Management of our organization coaches organizational members to achieve better results
MQ7	Management of our organization focuses on achieving results
MQ8	Management of our organization is very effective
MQ9	Management of our organization applies strong leadership
MQ10	Management of our organization is confident
MQ11	Management of our organization is decisive with regard to non-performers
HPO factor 2	Openness and Action Orientation
OA1	The management of our organization frequently engages in a dialogue with employees
OA2	Organizational members spend much time on dialogue, knowledge exchange and learning
OA3	Organizational members of our organization are always involved in important processes
OA4	Management of our organization allows making mistakes
OA5	Management of our organization welcomes change
OA6	Our organization is performance driven
HPO factor 3	Long-Term Orientation
LTO1	Our organization maintains good and long-term relationship with all stakeholders
LTO2	Our organization is aimed at servicing the customers as best as possible
LTO3	The Management of our organization has been with the company for long time
LTO4	New management is promoted from within the organization
LTO5	Our organization is a secure workplace for organizational members
LTO6	Our organization grows through partnerships with suppliers and/or customers
HPO factor 4	Continuous Improvement and Renewal
CI1	Our organization has adopted a strategy that sets it clearly apart from other organization
CI2	In our organization processes are continuously improved
CI3	In our organization processes are continuously simplified
CI4	In our organization processes are continuously aligned
CI5	In our organization everything that matters to performance is explicitly reported
CI6	In our organization relevant financial and non-financial information is reported to all members
CI7	Our organization continuously innovates its core competencies
CI8	Our organization continuously innovates its products, processes and services
HPO factor 5	Work force Quality
WQ1	The management of our organization inspires organizational members to accomplish extraordinary results
WQ2	The resilience and flexibility of our organizational members is continuously strengthened
WQ3	Our organization has a diverse and complementary workforce
WQ4	Employees of our organization have adequate information and knowledge to do their job
High performance organization
OP1	I am satisfied with the overall performance of our organization
OP2	Our Organization has been able to provide the services to the public as per their expectation
OP3	The quality of services provided by our organization is close to the ideal quality
OP4	The Managers of our organization set high performance expectations for employees
OP5	In our organization Individual performance appraisal holds people accountable for their performance
OP6	Our organisation use performance measurement in our program management