Creating opportunities in a challenging environment: experiential crisis learning behaviour of tourism SMEs in Sri Lanka

Figures & data

Figure 1. Research Methodology.

Table 1. Major themes and sub themes.

Major theme	Sub themes
Bricolage	Dual role of the entrepreneur
	Networking with close-ties and industry stakeholders
Financial management	Cash flow management
	Cost Management
Market diversification	Serving both Local and International Markets
	Engaging in Different Markets to Survive during a Sustained Crisis
Developing a proactive posture	Risk Transfer Mechanism through Insurance
	Precautionary Measures against Vulnerability to Crisis
Creating a more solid business	Positive Thinking Backed by the Country’s Religious Teachings
	Experience in Dealing with Crises Create Embed Knowledge in SMEs and Help Build a Solid Business

Figure 2. What do SMEs Learn from Crises, Why and How?

Figure 3. Proposed model on SME’s experiential crisis learning process.