Exploring Distinctions Between Library Users and Nonusers in a Public Research University

Abstract

This study examines data from a survey conducted at a U.S. public research university, focusing on students’ behaviors and attitudes toward the library, both physical and online. The analysis categorizes student users and nonusers based on demographics such as full-time enrollment, first-generation status, college, and grade point average (GPA). Results indicate that first-generation students were most likely to never use the online library. Low GPA respondents visited the physical library most frequently, whereas high GPA students were more inclined to use e-resources. The discussion section includes suggestions for improving services and resources to support student success.

Keywords:

• Academic libraries
• library experience
• library resources
• survey
• university students

Acknowledgments

No specific grants were awarded to this research from public, commercial, or nonprofit funding agencies. Instead, the University Library offered compensation to students who won the lottery.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This research was approved by the UIC Institution Review Board (Research Protocol #: 2022-1517).