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Research Article

Knowledge management challenges in an alliance-based major project delivery organisation

Pages 26-33 | Received 18 Jun 2021, Accepted 02 Sep 2021, Published online: 19 Sep 2021
 

ABSTRACT

The Level Crossing Removal Project (LXRP) is using a Program alliance-based delivery model to achieve 75 level crossing removals by 2025. The systems and knowledge required have developed iteratively, as LXRP and its delivery partners have adjusted to lessons learned and responded to opportunities for improvement.

This paper focuses on the knowledge management challenges faced to date on the LXRP ‘client-side’. It presents a case study on emerging solutions to these challenges and examines several subtopics including systems, data types, data management practices and the differing data needs across diverse areas within engineering and associated disciplines. It also examines end of project record archiving issues in a major project alliance delivery model context, and how the needs of different project stakeholders may differ and create challenges for the project owner’s representative. Recommendations for project owners and for further research are provided in conclusion.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Stephen Howe

Stephen Howe is a Chartered Professional Engineer and Fellow of Engineers Australia with over 30 years experience across numerous sectors including local and state government, private consulting, building materials research and development and facility management. His project experience spans all phases from strategic asset management, planning and approvals, design, delivery and operations and maintenance, in property development, mining and energy, water, road and rail transport, waste management and open space assets

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