Usability Evaluation of an Educational Website for Mexican Patients with Type 2 Diabetes: Satisfaction, Facility, and Utility

Abstract

Diabetes education constitutes a pivotal component of treatment aimed at achieving and sustaining metabolic control. Health information technologies have demonstrated their effectiveness as tools for delivering health education. Nonetheless, only a limited number of reports have been published illustrating the usability of educational websites concerning type 2 diabetes (T2D). In this context, a cross-sectional study was carried out to assess the usability of an educational website across four primary care clinics in Mexico City. The study included ninety patients diagnosed with T2D, 71% of whom were women, and with a median diabetes diagnosis duration of 5 years. Parameters such as glucose levels, glycated hemoglobin (HbA1c), and anthropometric measurements were recorded. Additionally, the level of usability was gauged using a previously validated instrument, revealing that 78% of participants found the educational website highly usable.

Keywords:

• Diabetes education
• health information technologies
• type 2 diabetes
• usability

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Ignacio Pineda del Aguila

Ignacio Pineda del Aguila, BSc, MSc ([email protected]) is a Technician Researcher; Associated Researcher “B.”; and has participated in various clinical trials, as well as information technologies evaluations aimed at health education.

Maria Victoria Goycochea Robles

Maria Victoria Goycochea Robles, BSc, MSc ([email protected]) is a Clinical Researcher; Medical Specialist in Rheumatology; and Researcher in the National System of Researchers (SNI) in México. Member of the COCHRANE group at the National Autonomous University of México.

Jorge Escobedo de la Peña

Jorge Escobedo de la Peña, BSc, MSc, PhD ([email protected]) is the Head of the Clinical Epidemiology Research Unit; Medical Surgeon; Member of national and international academic associations. National Researcher Level III in the National System of Researchers (SNI, CONACYT México); and Principal Investigator in more than 30 funded research projects.

Lubia Velázquez López

Lubia Velázquez López, BSc, MSc, PhD ([email protected]) is a Clinical Researcher; and Member of the National System of Researchers (SNI) in Mexico.