782
Views
1
CrossRef citations to date
0
Altmetric
Original Articles

Computed compatibility: examining user perceptions of AI and matchmaking algorithms

&
Pages 1002-1015 | Received 31 Jan 2022, Accepted 20 Feb 2023, Published online: 14 Apr 2023

References

  • Ahmed, S., and T. Gil-Lopez. 2022. “Incidental News Exposure on Social Media and Political Participation Gaps: Unraveling the Role of Education and Social Networks.” Telematics and Informatics 68: 101764. doi:10.1016/j.tele.2021.101764.
  • Almada, M. 2019. “Human Intervention in Automated Decision-Making: Toward the Construction of Contestable Systems.” In Proceedings of the 17th International Conference on Artificial Intelligence and Law (ICAIL 2019). Montreal, QC, Canada, 2–11. New York: ACM Press. doi:10.2139/ssrn.3264189.
  • Araujo, T., N. Helberger, S. Kruikemeier, and C. H. De Vreese. 2020. “In AI we Trust? Perceptions About Automated Decision-Making by Artificial Intelligence.” AI & Society 35 (3): 611–623. doi:10.1007/s00146-019-00931-w.
  • Bryan, C. J., A. O. Bryan, and J. C. Baker. 2020. “Associations among State-Level Physical Distancing Measures and Suicidal Thoughts and Behaviors among U.S. Adults during the Early COVID-19 Pandemic.” Suicide and Life-Threatening Behavior 50 (6): 1223–1229. doi:10.1111/sltb.12653.
  • Bucher, T. 2017. “The Algorithmic Imaginary: Exploring the Ordinary Affects of Facebook Algorithms.” Information, Communication & Society 20 (1): 30–44.
  • Choi, J., H. J. Lee, and Y. C. Kim. 2011. “The Influence of Social Presence on Customer Intention to Reuse Online Recommender Systems: The Roles of Personalization and Product Type.” International Journal of Electronic Commerce 16 (1): 129–154. doi:10.2753/JEC1086-4415160105.
  • Crawford, K., and R. Calo. 2016. “There is a Blind Spot in AI Research.” Nature 538 (7625): 311–313. doi:10.1038/538311a.
  • Dietvorst, B. J., J. P. Simmons, and C. Massey. 2015. “Algorithm Aversion: People Erroneously Avoid Algorithms After Seeing Them err.” Journal of Experimental Psychology: General 144 (1): 114–126. doi:10.1037/xge0000033.
  • Duportail, J. 2017, September 26. I asked Tinder for my data. It sent me 800 pages of my deepest, darkest secrets. The Guardian. https://www.theguardian.com/technology/2017/sep/26/tinder-personal-data-dating-app-messages-hacked-sold.
  • Esomar. 2012. “28 Questions to Help Research Buyers of Online Samples.” Retrieved from https://www.esomar.org/knowledge-and-standards/research-resources/28-questions-on-online-sampling.php.
  • Fast, E., and E. Horvitz. 2017. “Long-Term Trends in the Public Perception of Artificial Intelligence.” Proceedings of the AAAI Conference on Artificial Intelligence 31 (1). doi:10.1609/aaai.v31i1.10635.
  • Finkel, E. J., P. W. Eastwick, B. R. Karney, H. T. Reis, and S. Sprecher. 2012. “Online Dating.” Psychological Science in the Public Interest 13: 3–66. doi:10.1177/1529100612436522.
  • Gillespie, T. 2014, June 25. Algorithm [draft] [#digitalkeyword]. Culture Digitally. http://culturedigitally.org/2014/06/algorithm-draft-digitalkeyword/.
  • Glikson, E., and A. W. Woolley. 2020. “Human Trust in Artificial Intelligence: Review of Empirical Research.” Academy of Management Annals 14 (20): 627–660. doi:10.5465/annals.2018.0057.
  • Gran, A. B., P. Booth, and T. Bucher. 2021. “To Be or Not to Be Algorithm Aware: A Question of a New Digital Divide?” Information, Communication & Society 24 (12): 1779–1796. doi:10.1080/1369118X.2020.1736124.
  • Grøntvedt, T. V., M. Bendixen, E. O. Botnen, and L. E. O. Kennair. 2020. “Hook, Line and Sinker: Do Tinder Matches and Meet ups Lead to One-Night Stands?” Evolutionary Psychological Science 6 (2): 109–118. doi:10.1007/s40806-019-00222-z.
  • Houran, J., R. Lange, J. P. Rentfrow, and K. H. Bruckner. 2004. “Doonline Matchmaking Tests Work? An Assessment of Preliminary Evidence for a Publicized “Predictive Model of Marital Success.”.” North American Journal of Psychology 6: 507–526. http://people.ischool.berkeley.edu/~atf/papers/houran_et_al_eharmony.pdf. doi:10.1145/191666.191703.
  • Hu, C., S. Kumar, J. Huang, and K. Ratnavelu. 2021. “The Expression of the True Self in the Online World: A Literature Review.” Behaviour & Information Technology 40 (3): 271–281. doi:10.1080/0144929X.2019.1685596.
  • Hutson, J., J. G. Taft, S. Barocas, and K. Levy. 2018. “Debiasing Desire.” Proceedings of the ACM on Human-Computer Interaction, doi:10.1145/3274342.
  • Joel, S., P. W. Eastwick, and E. J. Finkel. 2017. “Is Romantic Desire Predictable? Machine Learning Applied to Initial Romantic Attraction.” Psychological Science 28 (10): 1478–1489. doi:10.1177/0956797617714580.
  • Kaushal, A., R. Altman, and C. Langlotz. 2020. Health Care AI Systems Are Biased. Scientific American. https://fully-human.org/wp-content/uploads/2021/01/Health-Care-AI-Systems-Are-Biased.pdf.
  • Kim, Y., and S. S. Sundar. 2012. “Anthropomorphism of Computers: Is it Mindful or Mindless?” Computers in Human Behavior 28 (1): 241–250. doi:10.1016/j.chb.2011.09.006.
  • Koh, D. 2015, December 15. Swiping Right on Bloom Filters. OkCupid. https://tech.okcupid.com/swiping-right-on-bloom-filters-a2f8e20eae4.
  • Lee, E. J. 2004. “Effects of Gendered Character Representation on Person Perception and Informational Social Influence in Computer-Mediated Communication.” Computers in Human Behavior 20 (6): 779–799. doi:10.1016/j.chb.2003.11.005.
  • Lee, M. K. 2018. “Big Healthcare Data: Preserving Security and Privacy.” Journal of Big Data 5 (1): 1–16. doi:10.1186/s40537-017-0110-7.
  • Li, J. 2015. “The Benefit of Being Physically Present: A Survey of Experimental Works Comparing Copresent Robots, Telepresent Robots and Virtual Agents.” International Journal of Human-Computer Studies 77: 23–37. doi:10.1016/j.ijhcs.2015.01.001.
  • Liu, B., and L. Wei. 2021. “Machine Gaze in Online Behavioral Targeting: The Effects of Algorithmic Human Likeness on Social Presence and Social Influence.” Computers in Human Behavior 124, doi:10.1016/j.chb.2021.106926.
  • Logg, J. M., J. A. Minson, and D. A. Moore. 2019. “Algorithm Appreciation: People Prefer Algorithmic to Human Judgment.” Organizational Behavior and Human Decision Processes 151: 90–103. doi:10.1016/j.obhdp.2018.12.005.
  • Loten, A. 2021, October 12. Wendy’s Envisions AI-Rich Apps With New Google Cloud Deal. The Wall Street Journal. https://www.wsj.com/articles/wendys-envisions-ai-rich-apps-with-new-google-cloud-deal-11634040000.
  • Lutz, C., and G. Ranzini. 2017. “Where Dating Meets Data: Investigating Social and Institutional Privacy Concerns on Tinder.” Social Media and Society 3 (1): 1–12.
  • McLean, G., and K. Osei-Frimpong. 2019. “Hey Alexa … Examine the Variables Influencing the use of Artificial Intelligent in-Home Voice Assistants.” Computers in Human Behavior 99: 28–37. doi:10.1016/j.chb.2019.05.009.
  • Moreira, P. R. 2020. Artificial Intelligence leadership: how trust and fairness perceptions impact turnover intentions through psychological safety (Doctoral dissertation. Universidade Católica Portuguesa).
  • Nass, C., J. Steuer, and E. R. Tauber. 1994. “Computers are Social Actors.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 72–78. doi:10.1145/191666.191703.
  • Newell, S., and M. Marabelli. 2015. “Strategic Opportunities (and Challenges) of Algorithmic Decision-Making: A Call for Action on the Long-Term Societal Effects of ‘Datification’.” The Journal of Strategic Information Systems 24 (1): 3–14. doi:10.1016/j.jsis.2015.02.001.
  • Ngo, T., and N. Krämer. 2022. “Exploring Folk Theories of Algorithmic News Curation for Explainable Design.” Behaviour & Information Technology, 3346–3359. doi:10.1080/0144929X.2021.1987522.
  • Ogonowski, A., A. Montandon, E. Botha, and M. Reyneke. 2014. “Should new Online Stores Invest in Social Presence Elements? The Effect of Social Presence on Initial Trust Formation.” Journal of Retailing and Consumer Services 21 (4): 482–491. doi:10.1016/j.jretconser.2014.03.004.
  • Pereira, A., R. Prada, and A. Paiva. 2014. “Improving Social Presence in Human-Agent Interaction.” In Proceedings of the ACM CHI Conference on Human Factors in Computing Systems, 1449–1458. Toronto, Canada. Retrieved from: https://dl.acm.org/doi/pdf/10.1145/2556288.2557180?casa_token=AKtzXbFzGJUAAAAA:GNsOYApgYbHvYB_BMkdzRhVjmmcICBeOL7qqdXedi3FKdfKS8J9U45f4SJPVxxSzYQ-4p4h9GbJm.
  • Rahwan, I., M. Cebrian, N. Obradovich, J. Bongard, J. F. Bonnefon, C. Breazeal, et al. 2019. “Machine Behaviour.” Nature 568 (7753): 477–486. doi:10.1038/s41586-019-1138-y.
  • Rizik, K., and O. Gladfelter. 2020. 300,000 Tinder swipes in one chart: Users end up talking to less than 1% of the profiles they swipe on. https://cultureplot.com/tinder/.
  • Rosenfeld, M. J., R. J. Thomas, and S. Hausen. 2019. “Disintermediating Your Friends: How Online Dating in the United States Displaces Other Ways of Meeting.” Proceedings of the National Academy of Sciences 116 (36): 17753–17758. doi:10.1073/pnas.1908630116.
  • Russell, S., and P. Norvig. 2002. Artificial Intelligence: A Modern Approach. Englewood Cliffs, NJ: Prentice-Hall.
  • Schwab, K. 2017. The Fourth Industrial Revolution. New York, NY: Crown Business.
  • Schwartz, P., and N. Velotta. 2018. “Online Dating: Changing Intimacy one Swipe at a Time?” In Families and Technology, edited by J. Van Hook, S. M. McHale, and V. King, 57–88. Heidelberg: Springer.
  • Sharabi, L. L. 2020. “Exploring how Beliefs About Algorithms Shape (Offline) Success in Online Dating: A two-Wave Longitudinal Investigation.” Communication Research, 1–22. doi:10.1177/2F0093650219896936.
  • Sharabi, L. L., and J. P. Caughlin. 2017. “What Predicts First Date Success? A Longitudinal Study of Modality Switching in Online Dating.” Personal Relationships 24 (2): 370–391. doi:10.1111/pere.12188.
  • Sharabi, L. L., and T. A. Dykstra-DeVette. 2019. “From First Email to First Date: Strategies for Initiating Relationships in Online Dating.” Journal of Social and Personal Relationships 36 (11–12): 3389–3407. doi:10.1177/0265407518822780.
  • Shin, D., B. Zhong, and F. A. Biocca. 2020. “Beyond User Experience: What Constitutes Algorithmic Experiences?” International Journal of Information Management 52: 102061. doi:10.1016/j.ijinfomgt.2019.102061
  • Short, J., E. Williams, and B. Christie. 1976. The Social Psychology of Telecommunications. London: John Wiley & Sons.
  • Sinha, R., and K. Swearingen. 2001. “Comparing Recommendations Made by Online Systems and Friends.” In Proceedings of the DELOS-NSF Workshop on Personalization and Recommender Systems in Digital Libraries. Retrieved from: https://www.researchgate.net/profile/Kirsten-Medhurst-2/publication/2394806_Comparing_Recommendations_Made_by_Online_Systems_and_Friends/links/562a28af08ae04c2aeb15a48/Comparing-Recommendations-Made-by-Online-Systems-and-Friends.pdf
  • Sumter, S. R., L. Vandenbosch, and L. Ligtenberg. 2017. “Love me Tinder: Untangling Emerging Adults’ Motivations for Using the Dating Application Tinder.” Telematics and Informatics 34 (1): 67–78. doi:10.1016/j.tele.2016.04.009.
  • Swart, J. 2021. “Experiencing Algorithms: How Young People Understand, Feel About, and Engage with Algorithmic News Selection on Social Media.” Social Media+ Society 7 (2). doi:10.1177/20563051211008828.
  • Tong, S. T., E. F. Corriero, R. G. Matheny, and J. T. Hancock. 2018. “Online Daters’ Willingness to use Recommender Technology for Mate Selection Decisions.” IntRS Workshop 2225: 45–52.
  • Tong, S. T., J. T. Hancock, and R. B. Slatcher. 2016. “Online Dating System Design and Relational Decision Making: Choice, Algorithms, and Control.” Personal Relationships 23 (4): 645–662. doi:10.1111/pere.12158.
  • Wu, Y., and R. M. Kelly. 2020. “Online Dating Meets Artificial Intelligence: How the Perception of Algorithmically Generated Profile Text Impacts Attractiveness and Trust.” In How the Perception of Algorithmically Generated Profile Text Impacts Attractiveness and Trust. 32nd Australian Conference on Human-Computer Interaction, 444–453. Retrieved from: https://dl.acm.org/doi/abs/10.1145/3441000.3441074.
  • Zytko, D., N. Mullins, S. Taylor, and R. H. Holler. 2022. “Dating Apps Are Used for More Than Dating.” Proceedings of the ACM on Human-Computer Interaction 6: 1–14. https://doi.org/10.1145/3492849.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.