ADDITIONAL RESOURCES
- Bailey-Hainer , B. 2003 . Collaborative virtual reference in Colorado . Colorado Libraries , 29 Spring : 15 – 18 .
- Bailey-Hainer , B. 2005 . Virtual reference alive & well . Library Journal , 130 January : 46 – 47 .
- Bromberg , P. 2003 . Managing a statewide virtual reference service . Computers in Libraries , 23 April : 26 – 31 .
- Danowitz , E. S. 2007 . Ask here PA—One library's success story . PaLA Bulletin , April : 8 – 9 .
- Hirko , B. and Bucher Ross , M. 2004 . Virtual reference training: The complete guide to providing anytime, anywhere answers , Chicago : American Library Association .
- Loving , M. , Mervar , D. and Kronen , S . 2005 . Ask a librarian gives Florida libraries something to chat about . Public Libraries , 44 March/April : 101 – 104 .
- Mariner , V. and Harrison , L. 2004 . Florida's ask a librarian service—A collaborative success . Florida Libraries , 47 Spring : 8 – 9 .