3,265
Views
3
CrossRef citations to date
0
Altmetric
Research Articles

Restraints and enablers of green initiative-taking among hospitality employees: a mixed-methods approach

, &
Pages 1096-1117 | Received 30 Aug 2022, Accepted 05 Apr 2023, Published online: 19 Apr 2023

References

  • Aboramadan, M., Kundi, Y. M., & Becker, A. (2022). Green human resource management in nonprofit organizations: Effects on employee green behavior and the role of perceived green organizational support. Personnel Review, 51(7), 1788–1806. https://doi.org/10.1108/PR-02-2021-0078
  • Aboramadan, M., Turkmenoglu, M. A., Dahleez, K. A., & Cicek, B. (2021). Narcissistic leadership and behavioral cynicism in the hotel industry: The role of employee silence and negative workplace gossiping. International Journal of Contemporary Hospitality Management, 33(2), 428–447. https://doi.org/10.1108/IJCHM-04-2020-0348
  • Ademilua, V. A., Lasisi, T. T., Ogunmokun, O. A., & Ikhide, J. E. (2020). Accounting for the effects of entrepreneurial orientation on SMEs’ job creation capabilities: A social capital and self‐determination perspective. Journal of Public Affairs, 22(2), e2413.
  • Adeola, O., & Ezenwafor, K. (2016). The hospitality business in Nigeria: Issues, challenges and opportunities. Worldwide Hospitality and Tourism Themes, 8(2), 182–194. https://doi.org/10.1108/WHATT-11-2015-0053
  • Alameeri, A., Ajmal, M. M., Hussain, M., & Helo, P. (2018). Sustainable management practices in UAE hotels. International Journal of Culture, Tourism and Hospitality Research, 12(4), 440–466. https://doi.org/10.1108/IJCTHR-10-2017-0100
  • Amrutha, V. N., & Geetha, S. N. (2020). A systematic review on green human resource management: Implications for social sustainability. Journal of Cleaner Production, 247, 119131. In(Elsevier https://doi.org/10.1016/j.jclepro.2019.119131
  • Azevedo, M. C., de Schlosser, F., & McPhee, D. (2020). Building organizational innovation through HRM, employee voice and engagement. Personnel Review, 50(2), 751–769. https://doi.org/10.1108/PR-12-2019-0687
  • Babalola, M. T., Greenbaum, R. L., Amarnani, R. K., Shoss, M. K., Deng, Y., Garba, O. A., & Guo, L. (2020). A business frame perspective on why perceptions of top management’s bottom-line mentality result in employees’ good and bad behaviors. Personnel Psychology, 73(1), 19–41. https://doi.org/10.1111/peps.12355
  • Babalola, M. T., Jordan, S. L., Ren, S., Ogbonnaya, C., Hochwarter, W. A., & Soetan, G. T. (2022). How and when perceptions of top management bottom-line mentality inhibit supervisors’ servant leadership behavior. Journal of Management, 49(5), 014920632210942. https://doi.org/10.1177/01492063221094263
  • Babalola, M. T., Mawritz, M. B., Greenbaum, R. L., Ren, S., & Garba, O. A. (2021). Whatever it takes: How and when supervisor bottom-line mentality motivates employee contributions in the workplace. Journal of Management, 47(5), 1134–1154. 014920632090252 https://doi.org/10.1177/0149206320902521
  • Babalola, M. T., Ren, S., Ogbonnaya, C., Riisla, K., Soetan, G. T., & Gok, K. (2022). Thriving at work but insomniac at home: Understanding the relationship between supervisor bottom-line mentality and employee functioning. Human Relations, 75(1), 33–57. https://doi.org/10.1177/0018726720978687
  • Bandura, A. (1977). Social learning theory. General Learning Press.
  • Bohnsack, R. (2004). Group discussion and focus groups. In U. Flick, U. von Kardorff, & I. Steinke (Eds.). A companion to qualitative research (pp. 214–221). Sage.
  • Brinsfield, C. T. (2013). Employee silence motives: Investigation of dimensionality and development of measures. Journal of Organizational Behavior, 34(5), 671–697. https://doi.org/10.1002/job.1829
  • Bush, J. T. (2020). Win-win-lose? Sustainable HRM and the promotion of unsustainable employee outcomes. Human Resource Management Review, 30(3), 100676. https://doi.org/10.1016/j.hrmr.2018.11.004
  • Carnevale, J. B., Huang, L., Uhl‐Bien, M., & Harris, S. (2020). Feeling obligated yet hesitant to speak up: Investigating the curvilinear relationship between LMX and employee promotive voice. Journal of Occupational and Organizational Psychology, 93(3), 505–529. https://doi.org/10.1111/joop.12302
  • Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39–48. https://doi.org/10.1016/0007-6813(91)90005-G
  • Chaudhary, R. (2020). Green human resource management and employee green behavior: An empirical analysis. Corporate Social Responsibility and Environmental Management, 27(2), 630–641. https://doi.org/10.1002/csr.1827
  • Chen, S., Zhu, Y., Liu, W., Mao, J., & Gao, K. (2022). Striving for the bottom line: The impact of supervisor bottom-line mentality on employees’ work effort and helping behavior. Leadership & Organization Development Journal, 43(6), 817–834. https://doi.org/10.1108/LODJ-09-2021-0432
  • Cheung, G. W., & Wang, C. (2017). Current approaches for assessing convergent and discriminant validity with SEM: Issues and solutions. Academy of Management Proceedings, (Vol. 2017(1), 12706. https://doi.org/10.5465/AMBPP.2017.12706abstract
  • Colaizzi, P. F. (1978). Psychological research as the phenomenologist views it. In R.S. Valle, & M. King (Eds.), Existential-phenomenological alternatives for psychology. Oxford University Press.
  • Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435–462. https://doi.org/10.1177/014920630002600304
  • Darley, J. M., & Latané, B. (1968). Bystander intervention in emergencies: Diffusion of responsibility. Journal of Personality and Social Psychology, 8(4), 377–383. https://doi.org/10.1037/h0025589
  • Darvishmotevali, M., & Altinay, L. (2022). Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership. Tourism Management, 88, 104401. https://doi.org/10.1016/j.tourman.2021.104401
  • Deichmann, D., & Ende, J. V. D. (2014). Rising from failure and learning from success: The role of past experience in radical initiative taking. Organization Science, 25(3), 670–690. https://doi.org/10.1287/orsc.2013.0870
  • Della Torre, E., Gritti, A., & Salimi, M. (2021). Direct and indirect employee voice and firm innovation in small and medium firms. British Journal of Management, 32(3), 760–778. https://doi.org/10.1111/1467-8551.12504
  • Diekmann, A. (1985). Volunteer’s dilemma. Journal of Conflict Resolution, 29(4), 605–610. https://doi.org/10.1177/0022002785029004003
  • Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613–627. https://doi.org/10.1002/hrm.21792
  • Emmerling, T., & Rooders, D. (2020). Strategies for better group decision-making. Harvard Business Review.
  • Farooq, R., Zhang, Z., Talwar, S., & Dhir, A. (2022). Do green human resource management and self-efficacy facilitate green creativity? A study of luxury hotels and resorts. Journal of Sustainable Tourism, 30(4), 824–845. https://doi.org/10.1080/09669582.2021.1891239
  • Fay, D., & Frese, M. (2001). The Concept of Personal Initiative: An Overview of Validity Studies. Human Performance, 14(1), 97–124. https://doi.org/10.1207/S15327043HUP1401_06
  • Fraj-Andrés, E., Martinez-Salinas, E., & Matute-Vallejo, J. (2009). A multidimensional approach to the influence of environmental marketing and orientation on the firm’s organizational performance. Journal of Business Ethics, 88(2), 263–286. https://doi.org/10.1007/s10551-008-9962-2
  • Frese, M., Fay, D., Hilburger, T., Leng, K., & Tag, A. (1997). The concept of personal initiative: Operationalization, reliability and validity in two German samples. Journal of Occupational and Organizational Psychology, 70(2), 139–161. https://doi.org/10.1111/j.2044-8325.1997.tb00639.x
  • Garavan, T., Koukpaki, A. S. F., Darcy, C., O’Brien, F., Oyedijo, A., & Adams, K. (2022). Signaling the corporate brand promise to front-line employees: The role of learning and development in internal branding. Tourism Management, 92, 104558. https://doi.org/10.1016/j.tourman.2022.104558
  • Graham, S., & Potter, A. (2015). Environmental operations management and its links with proactivity and performance: A study of the UK food industry. International Journal of Production Economics, 170, 146–159. https://doi.org/10.1016/j.ijpe.2015.09.021
  • Greenbaum, R. L., Mawritz, M. B., & Eissa, G. (2012). Bottom-line mentality as an antecedent of social undermining and the moderating roles of core self-evaluations and conscientiousness. The Journal of Applied Psychology, 97(2), 343–359. https://doi.org/10.1037/a0025217
  • Guenther, E., Busch, T., Endrikat, J., Guenther, T., & Orlitzky, M. (2018). What We Know about the Economic Payoffs of Corporate Ecological Sustainability. Corporate Social Responsibility (Business and Society 360, Vol. 2, pp. 325–352), Emerald Publishing Limited, https://doi.org/10.1108/S2514-175920180000002009
  • Guerci, M., & Carollo, L. (2016). A paradox view on green human resource management: Insights from the Italian context. The International Journal of Human Resource Management, 27(2), 212–238. https://doi.org/10.1080/09585192.2015.1033641
  • Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
  • He, J., Morrison, A. M., & Zhang, H. (2021). Being sustainable: The three‐way interactive effects of CSR, green human resource management, and responsible leadership on employee green behavior and task performance. Corporate Social Responsibility and Environmental Management, 28(3), 1043–1054. https://doi.org/10.1002/csr.2104
  • Hintze, J. L. (2008). Quick start manual. PASS power analysis and sample size system. NCSS. Safarkhani and Moerbeek.
  • Hong, Y., Liao, H., Raub, S., & Han, J. H. (2016). What it takes to get proactive: An integrative multilevel model of the antecedents of personal initiative. The Journal of Applied Psychology, 101(5), 687–701. https://doi.org/10.1037/apl0000064
  • Hu, X., & Jiang, Z. (2018). Employee-oriented HRM and voice behavior: A moderated mediation model of moral identity and trust in management. The International Journal of Human Resource Management, 29(5), 746–771. https://doi.org/10.1080/09585192.2016.1255986
  • Hussain, I., Shu, R., Tangirala, S., & Ekkirala, S. (2019). The voice bystander effect: How information redundancy inhibits employee voice. Academy of Management Journal, 62(3), 828–849. https://doi.org/10.5465/amj.2017.0245
  • Ikhide, J., & Ogunmokun, O. A. (2022). Emotional regulation strategies, eustress, and personal initiative-taking: Evidence from frontline journalists. International Journal of Work Organisation and Emotion, 13(3), 1. https://doi.org/10.1504/IJWOE.2022.10047140
  • Ikhide, J. E., Timur, A. T., & Ogunmokun, O. A. (2021). The strategic intersection of HR and CSR: CSR motive and millennial joining intention. Journal of Management & Organization, 1–19. https://doi.org/10.1017/jmo.2021.47
  • Ikhide, J. E., Timur, A. T., & Ogunmokun, O. A. (2023). Journalists as first responders: A new perspective on emotional labour and initiative taking in crises. The International Journal of Human Resource Management, 34(4), 805–831. https://doi.org/10.1080/09585192.2022.2032266
  • Indrayani, I., & Wahyudi, D. (2020). Environmental management performance and the role of human resources management: Empirical study in quaternary economic sector. Management Science Letters, 10(16), 3967–3974. https://doi.org/10.5267/j.msl.2020.7.013
  • Irani, F., Kiliç, H., & Adeshola, I. (2022). Impact of green human resource management practices on the environmental performance of green hotels. Journal of Hospitality Marketing & Management, 31(5), 570–600. https://doi.org/10.1080/19368623.2022.2022554
  • Joshua, J. B., Jin, Y., Ogunmokun, O. A., & Ikhide, J. E. (2022). Hospitality for sustainability: Employee eco-anxiety and employee green behaviors in green restaurants. Journal of Sustainable Tourism, 1–17. https://doi.org/10.1080/09669582.2022.2043877
  • Karatepe, O. M., Rezapouraghdam, H., & Hassannia, R. (2021). Sense of calling, emotional exhaustion and their effects on hotel employees’ green and non-green work outcomes. International Journal of Contemporary Hospitality Management, 33(10), 3705–3728. https://doi.org/10.1108/IJCHM-01-2021-0104
  • Kaufman, B. E. (2015). Theorising determinants of employee voice: An integrative model across disciplines and levels of analysis. Human Resource Management Journal, 25(1), 19–40. https://doi.org/10.1111/1748-8583.12056
  • Keegan, A., Brandl, J., & Aust, I. (2019). Handling tensions in human resource management: Insights from paradox theory. German Journal of Human Resource Management: Zeitschrift Für Personalforschung, 33(2), 79–95. https://doi.org/10.1177/2397002218810312
  • Lauterbach, A. A. (2018). Hermeneutic phenomenological interviewing: Going beyond semi-structured formats to help participants revisit experience. The Qualitative Report, 23(11), 2883–2898. https://doi.org/10.46743/2160-3715/2018.3464
  • López-Cabarcos, M. Á., Machado-Lopes-Sampaio-de, A. I., & Vázquez-Rodríguez, P. (2015). Organizational justice and personal initiative, mediating role of affective commitment. Journal of Service Theory and Practice, 25(6), 854–876. https://doi.org/10.1108/JSTP-09-2014-0218
  • Loureiro, S. M. C., Guerreiro, J., & Han, H. (2022). Past, present, and future of pro-environmental behavior in tourism and hospitality: A text-mining approach. Journal of Sustainable Tourism, 30(1), 258–278. https://doi.org/10.1080/09669582.2021.1875477
  • Lu, H., Xu, W., Cai, S., Yang, F., & Chen, Q. (2022). Does top management team responsible leadership help employees go green? The role of green human resource management and environmental felt‐responsibility. Corporate Social Responsibility and Environmental Management, 29(4), 843–859. https://doi.org/10.1002/csr.2239
  • Luu, T. T. (2019). Green human resource practices and organizational citizenship behavior for the environment: The roles of collective green crafting and environmentally specific servant leadership. Journal of Sustainable Tourism, 27(8), 1167–1196. https://doi.org/10.1080/09669582.2019.1601731
  • Luu, T. T. (2021). Green creative behavior in the tourism industry: The role green entrepreneurial orientation and a dual-mediation mechanism. Journal of Sustainable Tourism, 29(8), 1290–1318. https://doi.org/10.1080/09669582.2020.1834565
  • Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103–123. https://doi.org/10.1002/job.4030130202
  • Masri, H. A., & Jaaron, A. A. (2017). Assessing green human resources management practices in Palestinian manufacturing context: An empirical study. Journal of Cleaner Production, 143, 474–489. https://doi.org/10.1016/j.jclepro.2016.12.087
  • Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. The Journal of Applied Psychology, 99(1), 87–112. https://doi.org/10.1037/a0034284
  • Moin, M. F., Omar, M. K., Wei, F., Rasheed, M. I., & Hameed, Z. (2021). Green HRM and psychological safety: How transformational leadership drives follower’s job satisfaction. Current Issues in Tourism, 24(16), 2269–2277. https://doi.org/10.1080/13683500.2020.1829569
  • Molina-Azorín, J. F., & Font, X. (2016). Mixed methods in sustainable tourism research: An analysis of prevalence, designs and application in JOST (2005–2014). Journal of Sustainable Tourism, 24(4), 549–573. https://doi.org/10.1080/09669582.2015.1073739
  • Mowbray, P. K., Wilkinson, A., & Tse, H. H. M. (2021). High-performance work systems and employee voice behaviour: An integrated model and research agenda. Personnel Review, 50(6), 1530–1543. https://doi.org/10.1108/PR-12-2019-0692
  • Nechanska, E., Hughes, E., & Dundon, T. (2020). Towards an integration of employee voice and silence. Human Resource Management Review, 30(1), 100674. https://doi.org/10.1016/j.hrmr.2018.11.002
  • Ng, T. W. H., Lucianetti, L., Hsu, D. Y., Yim, F. H. K., & Sorensen, K. L. (2021). You Speak, I Speak: The Social-Cognitive Mechanisms of Voice Contagion. Journal of Management Studies, 58(6), 1569–1608. https://doi.org/10.1111/joms.12698
  • Norman, W., & MacDonald, C. (2004). Getting to the bottom of “triple bottom line. Business Ethics Quarterly, 14(2), 243–262. https://www.cambridge.org/core/journals/business-ethics-quarterly/article/getting-to-the-bottom-of-triple-bottom-line/A7D95AB81098B4701947C999AE720697 https://doi.org/10.5840/beq200414211
  • Ogunmokun, O. A., Eluwole, K. K., Avci, T., Lasisi, T. T., & Ikhide, J. E. (2020). Propensity to trust and knowledge sharing behavior: An evaluation of importance-performance analysis among Nigerian restaurant employees. Tourism Management Perspectives, 33, 100590. https://doi.org/10.1016/j.tmp.2019.100590
  • Paulet, R., Holland, P., & Morgan, D. (2021). A meta-review of 10 years of green human resource management: Is Green HRM headed towards a roadblock or a revitalisation? In Asia Pacific Journal of Human Resources (59(2), pp. 159–183). John Wiley & Sons Ltd https://doi.org/10.1111/1744-7941.12285
  • Pham, N. T., Thanh, T. V., Tučková, Z., & Thuy, V. T. N. (2020). The role of green human resource management in driving hotel’s environmental performance: Interaction and mediation analysis. International Journal of Hospitality Management, 88, 102392. https://doi.org/10.1016/j.ijhm.2019.102392
  • Pham, N. T., Tučková, Z., & Jabbour, C. J. C. (2019). Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, 72, 386–399. https://doi.org/10.1016/j.tourman.2018.12.008
  • Pinzone, M., Guerci, M., Lettieri, E., & Redman, T. (2016). Progressing in the change journey towards sustainability in healthcare: The role of ‘Green’ HRM. Journal of Cleaner Production, 122, 201–211. https://doi.org/10.1016/j.jclepro.2016.02.031
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. The Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
  • Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. In Administrative Science Quarterly, 23 (2), 224–253. https://doi.org/10.2307/2392563
  • Sok, P., Danaher, T. S., & Sok, K. M. (2021). Matching the Personal Initiative Capabilities of FLEs to Their Self-Regulatory Processes and the Firm’s Initiative Climate. Journal of Retailing, 97(3), 319–335. https://doi.org/10.1016/j.jretai.2020.11.010
  • Sourvinou, A., & Filimonau, V. (2018). Planning for an environmental management programme in a luxury hotel and its perceived impact on staff: An exploratory case study. Journal of Sustainable Tourism, 26(4), 649–667. https://doi.org/10.1080/09669582.2017.1377721
  • Tangirala, S., & Ramanujam, R. (2008). Employee silence on critical work issues: The cross level effects of procedural justice climate. Personnel Psychology, 61(1), 37–68. https://doi.org/10.1111/j.1744-6570.2008.00105.x
  • Takeuchi, R., Chen, Z., & Cheung, S. Y. (2012). Applying uncertainty management theory to employee voice behavior: An integrative investigation. Personnel Psychology, 65(2), 283–323. https://doi.org/10.1111/j.1744-6570.2012.01247.x
  • Thabet, W. M., Badar, K., Aboramadan, M., & Abualigah, A. (2023). Does green inclusive leadership promote hospitality employees’ pro-environmental behaviors? The mediating role of climate for green initiative. The Service Industries Journal, 43(1-2), 43–63. https://doi.org/10.1080/02642069.2022.2120982
  • Trumpp, C., Endrikat, J., Zopf, C., & Guenther, E. (2015). Definition, conceptualization, and measurement of corporate environmental performance: A critical examination of a multidimensional construct. Journal of Business Ethics, 126(2), 185–204. https://doi.org/10.1007/s10551-013-1931-8
  • Vila-Vázquez, G., Castro-Casal, C., & Carballo-Penela, A. (2023). Employees’ CSR attributions and pro-environmental behaviors in the hotel industry: The key role of female supervisors. The Service Industries Journal, 43(1-2), 24–42. https://doi.org/10.1080/02642069.2022.2041604
  • Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. The Academy of Management Review, 18(2), 293–321. https://doi.org/10.2307/258761
  • Ye, J., Zhang, X., Zhou, L., Wang, D., & Tian, F. (2022). Psychological mechanism linking green human resource management to green behavior. International Journal of Manpower, 43(3), 844–861. https://doi.org/10.1108/IJM-11-2020-0508
  • Zhang, Y., Huang, Q., Chen, H., & Xie, J. (2021). The mixed blessing of supervisor bottom-line mentality: Examining the moderating role of gender. Leadership & Organization Development Journal, 42(8), 1153–1167. https://doi.org/10.1108/LODJ-11-2020-0491