317
Views
1
CrossRef citations to date
0
Altmetric
Discussion

Can team coaching provide healthcare the remedy it needs?

&
Pages 377-387 | Received 04 May 2023, Accepted 13 Nov 2023, Published online: 29 Nov 2023

References

  • Alabi, R. O., Hietanen, P., Elmusrati, M., Youssef, O., Almangush, A., & Makitie, A. A. (2021). Mitigating burnout in an oncological unit: A scoping review. Frontiers in Public Health, 9, 677915. https://doi.org/10.3389/fpubh.2021.677915
  • Aranzamendez, G., James, D, & Toms, R. (2015). Finding Antecedents of Psychological Safety: A Step Toward Quality Improvement. Nurs Forum, 50(3), 171–178. https://doi.org/10.1111/nuf.12084
  • Athanasopoulou, A., & Dopson, S. (2018). A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most? The Leadership Quarterly, 29(1), 70–88. https://doi.org/10.1016/j.leaqua.2017.11.004
  • Azanza, G., Fernández-Villaran, A., & Goytia, A. (2022). Enhancing learning in tourism education by combining learning by doing and team coaching. Education Sciences, 12(8), 548. https://doi.org/10.3390/educsci12080548
  • Brindley, P. G., Olusanya, S., Wong, A., Crowe, L., & Hawryluck, L. (2019). Psychological ‘burnout’ in healthcare professionals: Updating our understanding, and not making it worse. Journal of the Intensive Care Society, 20(4), 358–362. https://doi.org/10.1177/1751143719842794
  • Chassin, M. R., & Loeb, J. M. (2013). High‐Reliability Health Care: Getting There from Here. Milbank Quarterly, 91(3), 459–490. https://doi.org/10.1111/1468-0009.12023
  • Clapper, T. C., & Ching, K. (2020). Debunking the myth that the majority of medical errors are attributed to communication. Medical Education, 54(1), 74–81. https://doi.org/10.1111/medu.13821
  • Clutterbuck,D.(2007).Coaching the Team at Work. Nicholas Brealey International.
  • Clutterbuck, D. (2012). Coaching the team. In D. Brennan & K. Gortz (Eds.), The philosophy and practice of coaching: Insights and issues for a new era (pp. 219–238). Wiley.
  • Clutterbuck, D. (2013). Time to focus coaching on the team. Industrial and Commercial Training, 45(1), 18–22. https://doi.org/10.1108/00197851311296665
  • Clutterbuck, D. (2019). Towards a pragmatic model of team function and dysfunction. In D. Clutterbuck, J. Gannon, S. Hays, I. Iordanou, K. Lowe, & D. MacKie (Eds.), The Practitioner’s Handbook of Team Coaching (pp. 150–160). Routledge.
  • Clutterbuck, D., Gannon, J., Hayes, S., Iordanou, I., Lowe, K., & MacKie, D. (2019). Introduction: Defining and differentiating team coaching from other forms of team intervention. In D. Clutterbuck, J. Gannon, S. Hays, I. Iordanou, K. Lowe, & D. MacKie (Eds.), The practitioner’s handbook of team coaching (pp. 1–9). Routledge.
  • Cochrane, L. J., Olson, C. A., Murray, S., Dupuis, M., Tooman, T., & Hayes, S. (2007). Gaps between knowing and doing: Understanding and assessing the barriers to optimal health GODFREcare. The Journal of Continuing Education in the Health Professions, 27(2), 94–102. https://doi.org/10.1002/chp.106
  • Deering, S., Johnston, L. C., & Colacchio, K. (2011). Multidisciplinary teamwork and communication training. Seminars in Perinatology, 35(2), 89–96. https://doi.org/10.1053/j.semperi.2011.01.009
  • De Haan, E., Gray, D. E, and Bonneywell, S. (2019). Executive Coaching Outcome Research in a Field Setting: A Near-Randomized Controlled Trial Study in a Global Healthcare Corporation. AMLE, 18(4), 581–605. https://doi.org/10.5465/amle.2018.0158
  • Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999
  • Farh, C. I. C., & Chen, G. (2018). Leadership and member voice in action teams: Test of a dynamic phase model. Journal of Applied Psychology, 103(1), 97–110. https://doi.org/10.1037/apl0000256
  • Fournies, F. F. (1978). Coaching for improved work performance. Van Nostrand Reinhold.
  • Godfrey, M. M., Andersson-Gare, B., Nelson, E. C., Nilsson, M., & Ahlstrom, G. (2014). Coaching interprofessional health healthcare improvement teams: The coachee, the coach and the leader perspectives. Journal of Nursing Management, 22(4), 452–464. https://doi.org/10.1111/jonm.12068
  • Graen, G., Canedo, J. C., & Grace, M. (2020). Team coaching can enhance psychological safety and drive organizational effectiveness. Organizational Dynamics, 49(2), 100697. https://doi.org/10.1016/j.orgdyn.2019.01.003
  • Graves, G. (2021). What do the experiences of team coaches tell us about the essential elements of team coaching? International Journal of Evidence Based Coaching & Mentoring, S15, 229–245. https://doi.org/10.24384/pfh5-b855
  • Grossman, R., Nolan, K., Rosch, Z., Mazer, D., & Salas, E. (2022). The team cohesion-performance relationship: A meta-analysis exploring measurement approaches and the changing team landscape. Organizational Psychology Review, 12(2), 181–238. https://doi.org/10.1177/20413866211041157
  • Hackman, J. R., & Wageman, R. (2005). A theory of team coaching. The Academy of Management Review, 30(2), 269–287. https://doi.org/10.5465/AMR.2005.16387885
  • Hastings, R., & Pennington, W. (2019). Team coaching: A thematic analysis of methods used by external coaches in a work domain. International Journal of Evidence Based Coaching & Mentoring, 17, 174–188. https://doi.org/10.24384/akra-6r08
  • Hauser, L. (2014). Shape-shifting: A behavioral team coaching model for coach education, research, and practice. Journal of Psychological Issues in Organizational Culture, 5(2), 48–71. https://doi.org/10.1002/jpoc.21144
  • Hawkins, P. (2019). Systemic team coaching. In D. Clutterbuck, J. Gannon, S. Hays, I. Iordanou, K. Lowe, & D. MacKie (Eds.), The practitioner’s handbook of team coaching (pp. 36–52). Routledge.
  • Hawkins, P., Leary-Joyce, J., & Lines, H. (2021). Systemic team coaching and the five disciplines model. Global Team Coaching Institute. https://gtci.wbecs.com/wp-content/uploads/2021/11/GTCI_2021_M3_Systemic_Team_Coaching_and_the_Five_Disciplines_Model.pdf
  • Henochowicz, S., & Hetherington, D. (2006). Leadership coaching in health care. Leadership & Organization Development Journal, 27(3), 183–189. https://doi.org/10.1108/01437730610657703
  • Hughes, A. M., Gregory, M. E., Joseph, D. L., Sonesh, S. C., Marlow, S. L., Lacerenza, C. N., Benishek, L. E., King, H. B., & Salas, E. (2016). Saving lives: A meta-analysis of team training in healthcare. Journal of Applied Psychology, 101(9), 1266–1304. https://doi.org/10.1037/apl0000120
  • Ikenwilo, D., & Skåtun, D. (2014). Perceived need and barriers to continuing professional development among doctors. Health Policy (Amsterdam), 117(2), 195–202. https://doi.org/10.1016/j.healthpol.2014.04.006
  • International Coaching Federation. (2020). 2020 ICF Global Coaching Study Executive Summary. https://coachingfederation.org/app/uploads/2020/09/FINAL_ICF_GCS2020_ExecutiveSummary.pdf
  • Jones, R. J., Napiersky, U., & Lyubovnikova, J. (2019). Conceptualizing the distinctiveness of team coaching. Journal of Managerial Psychology, 34(2), 62–78. https://doi.org/10.1108/JMP-07-2018-0326
  • Kessel, M., Kratzer, J., & Schultz, C. (2012). Psychological safety, knowledge sharing, and creative performance in healthcare teams: Psychological safety and knowledge sharing. Creativity and Innovation Management, 21(2), 147–157. https://doi.org/10.1111/j.1467-8691.2012.00635.x
  • Krishnakumar, D., Caskey, R., & Hughes, A. M. (2021). Examining the influence of power distance on psychological safety within healthcare teams. Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare, 10(1), 194–198. https://doi.org/10.1177/2327857921101130
  • Küllenberg, J. K., Becker, S., & Körner, M. (2021). The team leader coaching programme (TLCP) – a programme to implement team coaching in rehabilitation clinics – a feasibility study. International Journal of Health Care Quality Assurance Incorporating Leadership in Health Services, 34(2), 131–145. https://doi.org/10.1108/LHS-08-2020-0055
  • Kvarnstrom, S. (2008). Difficulties in collaboration: A critical incident study of interprofessional healthcare teamwork. Journal of Interprofessional Care, 22(2), 191–203. https://doi.org/10.1080/13561820701760600
  • Lacerenza, C. N., Marlow, S. L., Tannenbaum, S. I., & Salas, E. (2018). Team development interventions: Evidence-based approaches for improving teamwork. The American Psychologist, 73(4), 517–531. https://doi.org/10.1037/amp0000295
  • Lawrence, P. (2019). Defining team coaching: A practitioner perspective. In D. Clutterbuck, J. Gannon, S. Hays, I. Iordanou, K. Lowe, & D. MacKie (Eds.), The practitioner’s handbook of team coaching (pp. 138–149). Routledge.
  • Lawrence, P. (2021). Team coaching: Systemic perspectives and their limitations. Philosophy of Coaching, 6(1), 52–82. https://doi.org/10.22316/poc/06.1.04
  • Leonard, M. (2004). The human factor: The critical importance of effective teamwork and communication in providing safe care. Quality & Safety in Health Care, 13(suppl_1), i85–i90. https://doi.org/10.1136/qshc.2004.010033
  • Leonard, M. W., & Frankel, A. S. (2011). Role of effective teamwork and communication in delivering safe, high-quality care. The Mount Sinai Journal of Medicine, 78(6), 820–826. https://doi.org/10.1002/msj.20295
  • Leonard, L. D., Shaw, M., Moyer, A., Tevis, S., Schulick, R., McIntyre, R., Ballou, M., Reiter, K., Lace, C., Weitzel, N., Wiler, J., Meacham, R., Cumbler, E., & Steward, L. (2022). The surgical debrief: Just another checklist or an instrument to drive cultural change? International Journal of Offshore and Polar Engineering, 223(1), 120–125. https://doi.org/10.1016/j.amjsurg.2021.07.043
  • LePine, J. A., Piccolo, R. F., Jackson, C. L., Mathieu, J. E., & Saul, J. R. (2008). A meta-analysis of teamwork processes: Tests of a multidimensional model and relationships with team effectiveness criteria. Personnel Psychology, 61(2), 273–307. https://doi.org/10.1111/j.1744-6570.2008.00114.x
  • Liu, C. Y., Pirola-Merlo, A., Yang, C. A., & Huang, C. (2009). Disseminating the functions of team coaching regarding research and development team effectiveness: Evidence from high-tech industries in taiwan. Social Behavior and Personality, 37(1), 41–57. https://doi.org/10.2224/sbp.2009.37.1.41
  • Maseko, B. M., Van Wyk, R., & Odendaal, A. (2019). Team coaching in the workplace: Critical success factors for implementation. SA Journal of Human Resource Management, 17, 1–11. https://doi.org/10.4102/sajhrm.v17i0.1125
  • Maynard, M. T., Mathieu, J. E., Rapp, T. L., Gilson, L. L., & Kleiner, C. (2021). Team leader coaching intervention: An investigation of the impact on team processes and performance within a surgical context. Journal of Applied Psychology, 106(7), 1080–1092. https://doi.org/10.1037/apl0000814
  • Miller, S., & Stewart, A. (2013). Literacy learning through team coaching. The Reading Teacher, 67(4), 290–298. https://doi.org/10.1002/trtr.1219
  • Murphy, C., & Sayer, M. (2019). Standing on the shoulders of the science of team effectiveness: Building rigor into your team coaching design. In D. Clutterbuck, J. Gannon, S. Hays, I. Iordanou, K. Lowe, & D. MacKie (Eds.), The practitioner’s handbook of team coaching (pp. 75–88). Routledge.
  • Nielsen, T., Edmondson, A., & Sundstrom, E. (2006). Team wisdom: Definition, dynamics, and applications. SSRN Electronic Journal, 1–34. https://doi.org/10.2139/ssrn.910332
  • O’Connor, S. A., Studholme, I., & Grant, A. M. (2017). Group coaching in a large complex organization: Lessons learnt from experience. International Journal of Evidence Based Coaching & Mentoring, 15(2), 1–16. https://doi.org/10.24384/000246
  • O’Donovan, R., & McAuliffe, E. (2020). Exploring psychological safety in healthcare teams to inform the development of interventions: Combining observational, survey and interview data. BMC Health Services Research, 20(1), 810–810. https://doi.org/10.1186/s12913-020-05646-z
  • Peters, J., & Carr, C. (2013). Team effectiveness and team coaching literature review. Coaching: An International Journal of Theory, Research, Practice, 6(2), 116–136. https://doi.org/10.1080/17521882.2013.798669
  • Rotenstein, L. S., Sinsky, C., & Cassel, C. K. (2021). How to measure progress in addressing physician well-being: Beyond burnout. The Journal of the American Medical Association, 326(21), 2129–2130. https://doi.org/10.1001/jama.2021.20175
  • Rousseau, V., Aubé, C., & Tremblay, S. (2013). Team coaching and innovation in work teams: An examination of the motivational and behavioral intervening mechanisms. Leadership & Organization Development Journal, 34(4), 344–364. https://doi.org/10.1108/LODJ-08-2011-0073
  • Salyers, M. P., Bonfils, K. A., Luther, L., Firmin, R. L., White, D. A., Adams, E. L., & Rollins, A. L. (2017). The relationship between professional burnout and quality and safety in healthcare: A meta-analysis. Journal of General Internal Medicine, 32(4), 475–482. https://doi.org/10.1007/s11606-016-3886-9
  • Schaubroeck, J., Carmeli, A., Bhatia, S., & Paz, E. (2016). Enabling team learning when members are prone to contentious communication: The role of team leader coaching. Human Relations, 69(8), 1709–1727. https://doi.org/10.1177/0018726715622673
  • Tannenbaum, S. I, and Cerasoli, C. P. (2013). Do Team and Individual Debriefs Enhance Performance? A Meta-Analysis. Hum Factors, 55(1), 231–245. https://doi.org/10.1177/0018720812448394
  • Tannenbaum, S. I., & Salas, E. (2021). Teams that work: The seven drivers of team effectiveness. Oxford University Press.
  • Thorton, C. (2019). Beyond the theory of everything: Group analysis, conversation and five questions to choose in action with teams. In D. Clutterbuck, J. Gannon, S. Hays, I. Iordanou, K. Lowe, & D. MacKie (Eds.),The Practitioner’s Handbook of Team Coaching (pp. 210-219) Routledge.
  • Traylor, A. M., Stahr, E., & Salas, E. (2020). Team coaching: Three questions and a look ahead: A systematic literature review. International Coaching Psychology Review, 15(2), 54–67. https://doi.org/10.53841/bpsicpr.2020.15.2.54
  • Wageman, R., Gardner, H., & Mortensen, M. (2012). The changing ecology of teams: New directions for teams research. Journal of Organizational Behavior, 33(3), 301–315. https://doi.org/10.1002/job.1775
  • Wageman, R., Hackman, J. R., & Lehman, E. (2005). Team diagnostic survey: Development of an instrument. The Journal of Applied Behavioral Science, 41(4), 373–398. https://doi.org/10.1177/0021886305281984
  • Widdowson, L., Rochester, L., Barbour, P. J., & Hullinger, A. M. (2020). Bridging the team coaching competency gap: A review of the literature. International Journal of Evidence Based Coaching & Mentoring, 18(2), 35–50. https://doi.org/10.24384/z9zb-hj74
  • Wise, H. (1974). Making health teams work. Ballinger Publishing Company.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.