Pet owners, Hurricane Harvey, and sense-making: conceptualizing “crisis core identities”

References

• Barbour, J. B. (2017). Micro/meso/macrolevels of analysis. In C. R. Scott & L. K. Lewis (Eds.), The international encyclopedia of organizational communication Hoboken, NJ: Wiley-Blackwell. p. 1-15. doi:10.1002/9781118955567.wbieoc140
   Google Scholar
• Blake, E. S., & Zelinsky, D. A. (2018, May 9). National hurricane center tropical cyclone report Hurricane Harvey AL092017: 17 August – 1 September 2017. Retrieved June 1, 2018, from https://www.nhc.noaa.gov/data/tcr/AL092017_Harvey.pdf
   Google Scholar
• Blendon, R. J., Benson, J. M., DesRoches, C. M., Lyon-Daniel, K., Mitchell, E. W., & Pollard, W. E. (2007). The public’s preparedness for hurricanes in four affected regions. Public Health Reports (1974), 122(2), 167–176. doi:10.1177/003335490712200206
   PubMed Web of Science ®Google Scholar
• Brackenridge, S., Zottarelli, L. K., Rider, E., & Carlsen-Landy, B. (2012). Dimensions of the human-animal bond and evacuation decisions among companion animal guardians during Hurricane Ike. Anthrozoös, 25(2), 229–238. doi:10.2752/175303712X13316289505503
   Web of Science ®Google Scholar
• Charles, N. (2014). ‘Animals just love you as you are’: Experiencing kinship across the species barrier. Sociology, 48(4), 715–730. doi:10.1177/0038038513515353
   Google Scholar
• Charles, N. (2016). Post-human families? Dog-human relations in the domestic sphere. Sociological Research Online, 21(3), 1–12. doi:10.5153/sro.3975
   Web of Science ®Google Scholar
• Coombs, S., Eberlein, A., Mantafa, K., Turnhout, A., & Smith, C. M. (2015). Did dog guardianship influence perceptions of adult health and wellbeing during and following the Canterbury earthquakes? A qualitative study. Australasian Journal of Disaster and Trauma Studies, 19, 67–76.
   Google Scholar
• Davidson, J. E., Sekayan, A., Agan, D., Good, L., Shaw, D., & Smilde, R. (2009). Disaster dilemma: Factors affecting decision to come to work during a natural disaster. Advanced Emergency Nursing Journal, 31(3), 248–257. doi:10.1097/TME.0b013e3181af686d
   PubMedGoogle Scholar
• Day, A. M. (2017). Companion animals and natural disasters: A systematic review of literature. International Journal of Disaster Risk Reduction, 24, 81–90. doi:10.1016/j.ijdrr.2017.05.015
   Web of Science ®Google Scholar
• Day, A. M., O’Shay-Wallace, S., Seeger, M. W., & McElmurry, S. P. (2019). Informational sources, social media use, and race in the Flint, Michigan, water crisis. Communication Studies, 70(3), 352–376. doi:10.1080/10510974.2019.1567566
   PubMed Web of Science ®Google Scholar
• Day, A. M., O’Shay-Wallace, S., Seeger, M. W., & McElmurry, S. P. (2020). Gender and presence of children: Examining media uses, informational needs, and source preferences during the Flint, Michigan, water crisis. Journal of International Crisis and Risk Communication Research, 3(2), 141–178. doi:10.30658/jicrcr.3.2.2
   Google Scholar
• Day, A. M., & Novak, J. M. (in-press). “I couldn’t find information for people with pets; so, I gave up,”: Pet owner identity, informational needs, and media uses during Hurricane Harvey. Western Journal of Communication. doi: 10.1080/10570314.2022.2100465
   Web of Science ®Google Scholar
• Deeny, P., & McFetridge, B. (2005). The impact on culture, self, and identity: Increased awareness by health care professionals is needed. Nursing Clinics of North America, 40(3), 431–440. doi:10.1016/j.cnur.2005.04.012
   PubMed Web of Science ®Google Scholar
• Dervin, B., & Dewdney, P. (1986). Neutral questioning: A new approach to the reference interview. RQ, 25(4), 506–513.
   Google Scholar
• Dervin, B. (1992). From the mind’s eye of the ‘user’: The sense-making qualitative-quantitative methodology. In J. D. Glazer & R. R. Powell (Eds.), Qualitative research in information management (pp. 61–84). Englewood, CO: Libraries Unlimited.
   Google Scholar
• Dervin, B., & Clark, K. D. (1993). Communication and democracy: A mandate for procedural invention. In S. Splichal & J. Wasko (Eds.), Communication and democracy (pp. 103–140). Norwood, NJ: Ablex.
   Google Scholar
• Dervin, B. (1999). Chaos, order, and sense-making: A proposed theory for information design. In R. Jacobson (Ed.), Information design. Cambridge, MA: MIT Press. p. 35-37.
   Google Scholar
• Dervin, B., & Frenette, M. (2003). Sense-Making methodology: Communicating communicatively with campaign audiences. In B. Dervin, L. Foreman-Wernet, & E. Lauterbach (Eds.), Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 233–250). Cresskill, NJ: Hampton.
   Google Scholar
• Dervin, B. (2003a). Sense-Making’s journey from metatheory to methodology to method: An example using information seeking and use as research focus. In B. Dervin, L. Foreman-Wernet, & E. Lauterbach (Eds.), Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 133–164). Cresskill, NJ: Hampton.
   Google Scholar
• Dervin, B. (2003b). Audience as listener and learner, teacher and confidante: The Sense-Making approach. In B. Dervin, L. Foreman-Wernet, & E. Lauterbach (Eds.), Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 215–232). Cresskill, NJ: Hampton.
   Google Scholar
• Dervin, B. (2003c). Chaos, order, and sense-making: A proposed theory for information design. In B. Dervin, L. Foreman-Wernet, & E. Lauterbach (Eds.), Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 325–340). Cresskill, NJ: Hampton.
   Google Scholar
• Dervin, B. (2003d). Given a context by any other name: Methodological tools for taming the unruly beast. In B. Dervin, L. Foreman-Wernet, & E. Lauterbach (Eds.), Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 111–132). Cresskill, NJ: Hampton.
   Google Scholar
• Dervin, B. (2003e). Communication gaps and inequities: Moving towards a reconceptualization. In B. Dervin, L. Foreman-Wernet, & E. Lauterbach (Eds.), Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 17–46). Cresskill, NJ: Hampton.
   Google Scholar
• Dervin, B. L. (2010a). Clear unclear? Accurate inaccurate? Objective subjective? Research practice? Why polarities impede the research, practice and design of information systems and how Sense‐Making methodology attempts to bridge the gaps. part 1. Journal of Evaluation in Clinical Practice, 16(5), 994–997. doi:10.1111/j.1365-2753.2010.01530.x
   PubMedGoogle Scholar
• Dervin, B. L. (2010b). Clear unclear? Accurate inaccurate? Objective subjective? Research practice? Why polarities impede the research, practice and design of information systems and how Sense‐Making methodology attempts to bridge the gaps. part 2. Journal of Evaluation in Clinical Practice, 16(5), 998–1001. doi:10.1111/j.1365-2753.2010.01531.x
   PubMedGoogle Scholar
• Drury, J., Brown, R., González, R., & Miranda, D. (2016). Emergent social identity and observing social support predict social support provided by survivors in a disaster: Solidarity in the 2010 Chile earthquake. European Journal of Social Psychology, 46(2), 209–223. doi:10.1002/ejsp.2146
   Web of Science ®Google Scholar
• Dugan, B. (2007). Loss of identity in disaster: How do you say goodbye to home? Perspectives in Psychiatric Care, 43(1), 41–46. doi:10.1111/j.1744-6163.2007.00105.x
   PubMed Web of Science ®Google Scholar
• Ellingson, L. L. (2009). Engaging in crystallization in qualitative research: An introduction. Thousand Oaks, CA: Sage.
   Google Scholar
• Farmer, A. K., & DeYoung, S. E. (2019). The pets of Hurricane Matthew: Evacuation and sheltering with companion animals. Anthrozoös, 32(3), 419–433. doi:10.1080/08927936.2019.1598661
   Web of Science ®Google Scholar
• Federal Emergency Management Agency [FEMA]. (2017, September 22). Historic disaster response to Hurricane Harvey in Texas. Retrieved September 23, 2017, from https://www.fema.gov/news-release/2017/09/22/historic-disaster-response-hurricane-harvey-texas
   Google Scholar
• Foreman-Wernet, L., & Dervin, B. (2011). Cultural experience in context: Sense-making the arts. The Journal of Arts Management, Law, and Society, 41(1), 1–37. doi:10.1080/10632921.2011.545725
   Web of Science ®Google Scholar
• Foreman-Wernet, L., Dervin, B., & Funk, C. (2014). Standing in two worlds looking at an art exhibition: Sense-making in the millennial generation. The Journal of Arts Management, Law, and Society, 44(2), 101–117. doi:10.1080/10632921.2014.905813
   Web of Science ®Google Scholar
• Foreman-Wernet, L., & Dervin, B. (2017). Hidden depths and everyday secrets: How audience sense- making can inform arts policy and practice. Journal of Arts Management, Law, and Society, 47(1), 47–63. doi:10.1080/10632921.2016.1229642
   Web of Science ®Google Scholar
• Goto, T., Wilson, J. P., Kahana, B., & Slane, S. (2006). The Miyake Island volcano disaster in Japan: Loss, uncertainty, and relocation as predictors of PTSD and depression. Journal of Applied Social Psychology, 36(8), 2001–2026. doi:10.1111/j.0021-9029.2006.00091.x
   Web of Science ®Google Scholar
• Heath, S. E., & Linnabary, R. D. (2015). Challenges of managing animals in disasters in the U.S. Animals: An Open Access Journal from MDPI, 5(2), 173–192. doi:10.3390/ani5020173
   PubMedGoogle Scholar
• Hecht, M. L. (1993). 2002—a research odyssey: Toward the development of a communication theory of identity. Communication Monographs, 60(1), 76–82. doi:10.1080/03637759309376297
   Web of Science ®Google Scholar
• Hecht, M. L., Jackson, R. L., & Ribeau, S. (2003). African American communication: Exploring identity and culture (2nd ed.). Mahwah, NJ: Erlbaum.
   Google Scholar
• Hecht, M. L., Warren, J. R., Jung, E., & Krieger, J. L. (2005). A Communication Theory of Identity: Development, Theoretical Perspective, and Future Directions. In W. B. Gudykunst (Ed.), Theorizing about intercultural communication (pp. 257–278). Thousand Oaks, CA, USA: Sage Publications.
   Google Scholar
• Hecht, M. L., & Yu, L. (2014). Communication theory of identity. In T. Thompson (Ed.), Encyclopedia of health communication (pp. 226–228). Thousand Oaks, CA: Sage.
   Google Scholar
• Heverin, T., & Zach, L. (2012). Use of microblogging for collective sense‐making during violent crises: A study of three campus shootings. Journal of the American Society for Information Science and Technology, 63(1), 34–47. doi:10.1002/asi.21685
   Web of Science ®Google Scholar
• Hunt, M., Al-Awadi, H., & Johnson, M. (2008). Psychological sequelae of companion animal loss following Hurricane Katrina. Anthrozoös, 21(2), 109–121. doi:10.2752/75303708X305765
   Web of Science ®Google Scholar
• Hunt, M. G., Bogue, K., & Rohrbaugh, N. (2012). Pet ownership and evacuation prior to hurricane Irene. Animals, 24(2), 529–539. doi:10.3390/ani2040529
   Google Scholar
• Irvine, L. (2009). Filling the ark: Animal welfare in disasters. Philadelphia, PA: Temple University Press.
   Google Scholar
• Irvine, L. (2013). My dog always eats first: Homeless people and their animals. Boulder, CO: Lynne Rienner.
   Google Scholar
• Jung, E., & Hecht, M. L. (2004). Elaborating the communication theory of identity: Identity gaps and communication outcomes. Communication Quarterly, 52(3), 265–283. doi:10.1080/01463370409370197
   Google Scholar
• Jung, E., & Hecht, M. L. (2008). Identity gaps and level of depression among Korean immigrants. Health Communication, 23(4), 313–325. doi:10.1080/10410230802229688
   PubMed Web of Science ®Google Scholar
• Kam, J. A., & Hecht, M. L. (2009). Investigating the role of identity gaps among communicative and relational outcomes within the grandparent–Grandchild relationship: The young-adult grandchildren’s perspective. Western Journal of Communication, 73(4), 456–480. doi:10.1080/10570310903279067
   Google Scholar
• Kim, S. (2014). The role of prior expectancies and relational satisfaction in crisis. Journalism & Mass Communication Quarterly, 91(1), 139–158. doi:10.1177/1077699013514413
   Web of Science ®Google Scholar
• Klein, G., & Eckhaus, E. (2017). Sensemaking and sensegiving as predicting organizational crisis. Risk Management, 19(3), 225–244. doi:10.1057/s41283-017-0019-7
   Google Scholar
• Krieger, J. L., Palmer-Wackerly, A. L., Krok-Schoen, J. L., Dailey, P. M., Wojno, J. C., Schoenberg, N., … Dignan, M. (2015). Caregiver perceptions of their influence on cancer treatment decision making: Intersections of language, identity, and illness. Journal of Language and Social Psychology, 34(6), 640–656. doi:10.1177/0261927X15587556
   Web of Science ®Google Scholar
• Lowe, S. R., Rhodes, J. E., Zwiebach, L., & Chan, C. S. (2009). The impact of pet loss on the perceived social support and psychological distress of hurricane survivors. Journal of Traumatic Stress, 22(3), 244–247. doi:10.1002/jts.20403
   PubMed Web of Science ®Google Scholar
• Maki, A., Dwyer, P. C., Blazek, S., Snyder, M., González, R., & Lay, S. (2019). Responding to natural disasters: Examining identity and prosociality in the context of a major earthquake. British Journal of Social Psychology, 58(1), 66–87. doi:10.1111/bjso.12281
   PubMed Web of Science ®Google Scholar
• National Weather Service. (n.d.). Major hurricane Harvey – August 25-29, 2017. Retrieved July 11, 2018, from https://www.weather.gov/crp/hurricane_harvey
   Google Scholar
• Novak, J. M., & Day, A. (2018). Families, companion animals, and the CSZ disaster: Implications for crisis and risk communication. In C. V. Fletcher & J. Lovejoy (Eds.), Natural disasters and risk communication: Implications of the Cascadia Subduction Zone megaquake (pp. 199–230). Lanham, MD: Lexington Press.
   Google Scholar
• Ntontis, E., Drury, J., Amlôt, R., Rubin, G. J., & Williams, R. (2018). Emergent social identities in a flood: Implications for community psychosocial resilience. Journal of Community & Applied Social Psychology, 28(1), 3–14. doi:10.1002/casp.2329
   Web of Science ®Google Scholar
• Reinhard, C. D., & Dervin, B. (2011). Comparing situated sense-making processes in virtual worlds: Application of Dervin’s Sense-Making Methodology to media reception situations. Convergence: The International Journal of Research into New Media Technologies, 18(1), 27–48. doi:10.1177/1354856511419914
   Web of Science ®Google Scholar
• Seeger, M. W. (2006). Best practices in crisis communication: An expert panel process. Journal of Applied Communication Research, 34(3), 232–244. doi:10.1080/00909880600769944
   Web of Science ®Google Scholar
• Sellnow, T. L., Ulmer, R. R., Seeger, M. W., & Littlefield, R. S. (2010). Effective risk communication: A message-centered approach. New York, NY, USA: Springer.
   Google Scholar
• Sellnow, T. L., & Seeger, M. W. (2013). Theorizing crisis communication. West Sussex, UK: Wiley-Blackwell.
   Google Scholar
• Smith, A. B. (2018, January 8). 2017 U.S. billion-dollar weather and climate disasters: A historic year in context. Climate.gov. Retrieved February 1, 2018, from https://www.climate.gov/news-features/blogs/beyond-data/2017-us-billion-dollar-weather-and-climate-disasters-historic-year
   Google Scholar
• Spialek, M. L., & Houston, J. B. (2017). The development and initial validation of the citizen disaster communication assessment. Communication Research, 1–22. doi:10.1177/0093650217697521
   Web of Science ®Google Scholar
• Taylor, M., Lynch, E., Burns, P., & Eustace, G. (2015). The preparedness and evacuation behaviour of pet owners in emergencies and natural disasters. Australian Journal of Emergency Management, 30(2), 18–23.
   Web of Science ®Google Scholar
• Tracy, S. J. (2013). Qualitative research methods: Collecting evidence, crafting analysis, communicating impact. West Sussex, UK: Wiley-Blackwell.
   Google Scholar
• Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2019). Effective crisis communication: Moving from crisis to opportunity (4th ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Wadsworth, B. C., Hecht, M. L., & Jung, E. (2008). The role of identity gaps, discrimination, and acculturation in international students’ educational satisfaction in American classrooms. Communication Education, 57(1), 64–87. doi:10.1080/03634520701668407
   Web of Science ®Google Scholar
• Walsh, F. (2009). Human-animal bonds II: The role of pets in family systems and family therapy. Family Process, 48(4), 481–499. doi:10.1111/j.1545-5300.2009.01297.x
   PubMed Web of Science ®Google Scholar
• Weick, K. E. (1993). Sensemaking in organizations: Small structures with large consequences. In J. K. Murnighan (Ed.), Social psychology in organizations: Advances in theory and research (pp. 10–37). Englewood Cliffs, NJ: Prentice-Hall, Inc.
   Google Scholar
• Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2005). Organizing and the process of sensemaking. Organization Science, 16(4), 409–421. doi:10.1287/orsc.1050.0133
   Web of Science ®Google Scholar
• Zottarelli, L. K. (2010). Broken bond: An exploration of human factors associated with companion animal loss during Hurricane Katrina. Sociological Forum, 25(1), 110–122. doi:10.1111/j.1573-7861.2009.01159.x
   Web of Science ®Google Scholar