254
Views
3
CrossRef citations to date
0
Altmetric
Research Article

Does crowdsourcing services moderate effect on supply risk management performance in COVID-19 pandemic: evidence from India

ORCID Icon, &

References

  • Allan, A., and C. L. Tucci. 2013. “Value Capture and Crowdsourcing.” Academy of Management Review 38 (3): 457–460.
  • Araz, O. M., T. M. Choi, D. L. Olson, and F. S. Salman. 2020. Role of Analytics for Operational Risk Management in the Era of Big Data. Decision Sciences 51(6): 1320–1346
  • Baron, R. M., and D. A. Kenny. 1986. “The moderator-mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations.” Journal of Personality and Social Psychology 51 (6): 1173. doi:10.1037/0022-3514.51.6.1173.
  • Behera, M., S. Mishra, N. Mohapatra, and A. R. Behera. 2021. “COVID-19 Pandemic and Micro, Small and Medium Enterprises (Msmes): Policy Response for Revival.” SEDME (Small Enterprises Development Management & Extension Journal). 47 (3): 213–228.
  • Benitez-Amado, J., J. Henseler, and A. Castillo (2017, July). Development and Update of Guidelines to Perform and Report Partial Least Squares Path Modeling in Information Systems Research. In Proceedings of the 21st Pacific Asia Conference on Information Systems.
  • Bentler, P. M. 1995. EQS Structural Equations Program Manual. Vol. 6. Encino, CA: Multivariate software.
  • Bustinza, O. F., D. Arias-Aranda, and L. Gutierrez-Gutierrez. 2010. “Outsourcing, Competitive Capabilities and Performance: An Empirical Study in Service Firms.” International Journal of Production Economics 126 (2): 276–288. doi:10.1016/j.ijpe.2010.03.023.
  • Cachon, G. P. 2004. “The Allocation of Inventory Risk in a Supply Chain: Push, Pull, and advance-purchase Discount Contracts.” Management Science 50 (2): 222–238. doi:10.1287/mnsc.1030.0190.
  • Carbone, V., A. Rouquet, and C. Roussat. 2017. “The rise of crowd logistics: a new way to co‐create logistics value.” Journal of Business Logistics 38 (4): 238–252.
  • Carr, A. S., and J. N. Pearson. 2002. “The Impact of Purchasing and Supplier Involvement on Strategic Purchasing and Its Impact on Firm’s Performance.” International Journal of Operations & Production Management 22 (9): 1032–1053. doi:10.1108/01443570210440528.
  • Chen, K., Z. Yang, and T. Notteboom. 2014. “The Design of Coastal Shipping Services Subject to Carbon Emission Reduction Targets and State Subsidy Levels.” Transportation Research Part E: Logistics and Transportation Review 61: 192–211.
  • Cheng, G., D. Guo, J. Shi, and Y. Qin. 2019. “Smart City-Wide Package Distribution Using Crowdsourced Public Transportation Systems.” IEEE Internet of Things Journal 6 (5): 7584–7594.
  • Choi, T. M., H. K. Chan, and X. Yue. 2016. “Recent Development in Big Data Analytics for Business Operations and Risk Management.” IEEE Transactions on Cybernetics 47 (1): 81–92. doi:10.1109/TCYB.2015.2507599.
  • Choi, T. M., X. Wen, X. Sun, and S. H. Chung. 2019. “The mean-variance Approach for Global Supply Chain Risk Analysis with Air Logistics in the Blockchain Technology Era.” Transportation Research Part E: Logistics and Transportation Review 127: 178–191. doi:10.1016/j.tre.2019.05.007.
  • Chopra, S., and M. S. Sodhi. 2004. “Supply-chain Breakdown.” MIT Sloan Management Review 46 (1): 53–61.
  • Christopher, M., and H. Peck. 2004. Building the Resilient Supply Chain.
  • Colicchia, C., and F. Strozzi. 2012. “Supply Chain Risk Management: A New Methodology for a Systematic Literature Review.” Supply Chain Management: An International Journal 17 (4): 403–418. doi:10.1108/13598541211246558.
  • Conrad, C. C., and K. G. Hilchey. 2011. “A Review of Citizen Science and community-based Environmental Monitoring: Issues and Opportunities.” Environmental Monitoring and Assessment 176 (1–4): 273–291. doi:10.1007/s10661-010-1582-5.
  • Cool, K., and J. Henderson. 1998. “Power and Firm Profitability in Supply Chains: French Manufacturing Industry in 1993.” Strategic Management Journal 19 (10): 909–926. doi:10.1002/(SICI)1097-0266(199810)19:10<909::AID-SMJ991>3.0.CO;2-K.
  • COVID-19: ‘Top Priority’ Must Be on Containment, Insists WHO’s Tedros: UN News; 2020. Available from: https://news.un.org/en/story/2020/03/1058461.
  • De Wulf, K., G. Odekerken-Schröder, and D. Iacobucci. 2001. “Investments in Consumer Relationships: Crosscountry and cross-industry Exploration.” Journal of Marketing 65 (4): 33–50. doi:10.1509/jmkg.65.4.33.18386.
  • Dolgui, A., D. Ivanov, and B. Sokolov. 2018. “Ripple Effect in the Supply Chain: An Analysis and Recent Literature.” International Journal of Production Research 56 (1–2): 414–430. doi:10.1080/00207543.2017.1387680.
  • Dolgui, A., D. Ivanov, and M. Rozhkov. 2020. “Does the Ripple Effect Influence the Bullwhip Effect? an Integrated Analysis of Structural and Operational Dynamics in the Supply Chain.” International Journal of Production Research 58 (5): 1285–1301. doi:10.1080/00207543.2019.1627438.
  • Eberle, A. O. 2005. Risikomanagement in der Beschaffungslogistik: Gestaltungsempfehlungen für ein System.
  • Ellegaard, C., and C. Koch. 2012. “The Effects of Low Internal Integration between Purchasing and Operations on Suppliers’ Resource Mobilization.” Journal of Purchasing and Supply Management 18 (3): 148–158. doi:10.1016/j.pursup.2012.06.001.
  • Ellram, L. M., W. L. Tate, and C. Billington. 2007. “Services Supply Management: The Next Frontier for Improved Organizational Performance.” California Management Review 49 (4): 44–66. doi:10.2307/41166405.
  • Ellram, L. M., and W. L. Tate. 2015. “Redefining Supply Management’s Contribution in Services Sourcing.” Journal of Purchasing and Supply Management 21 (1): 64–78. doi:10.1016/j.pursup.2014.10.001.
  • Epp, A. M., and L. L. Price. 2011. “Designing Solutions around Customer Network Identity Goals.” Journal of Marketing 75 (2): 36–54. doi:10.1509/jm.75.2.36.
  • Foerstl, K., C. Reuter, E. Hartmann, and C. Blome. 2010. “Managing Supplier Sustainability Risks in a Dynamically Changing environment—Sustainable Supplier Management in the Chemical Industry.” Journal of Purchasing and Supply Management 16 (2): 118–130. doi:10.1016/j.pursup.2010.03.011.
  • Foerstl, K., E. Hartmann, F. Wynstra, and R. Moser. 2013. “Cross‐functional Integration and Functional Coordination in Purchasing and Supply Management.” International Journal of Operations & Production Management.
  • Fornell, C., and D. F. Larcker. 1981. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.” Journal of Marketing Research 18 (1): 39–50. doi:10.1177/002224378101800104.
  • Forslund, H. 2014. “Exploring Logistics Performance Management in supplier/retailer Dyads.” International Journal of Retail & Distribution Management 42 (3): 205–218. doi:10.1108/IJRDM-01-2013-0020.
  • Franck, C. 2007. “Framework for Supply Chain Risk Management.” Supply Chain Forum: An International Journal. 8 (2):2–13. Taylor & Francis.
  • Ganasegeran, K., and S. A. Abdulrahman. 2020. “Artificial Intelligence Applications in Tracking Health Behaviors during Disease Epidemics.” In Human Behaviour Analysis Using Intelligent Systems, 141–155. Cham: Springer.
  • Garbarino, E., and M. S. Johnson. 1999. “The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships.” Journal of Marketing 63 (2): 70–87. doi:10.1177/002224299906300205.
  • Garvey, M. D., S. Carnovale, and S. Yeniyurt. 2015. “An Analytical Framework for Supply Network Risk Propagation: A Bayesian Network Approach.” European Journal of Operational Research 243 (2): 618–627. doi:10.1016/j.ejor.2014.10.034.
  • Goldbeck, N., P. Angeloudis, and W. Ochieng. 2020. “Optimal Supply Chain Resilience with Consideration of Failure Propagation and Repair Logistics.” Transportation Research Part E: Logistics and Transportation Review 133: 101830. doi:10.1016/j.tre.2019.101830.
  • Guittard, C., and E. Schenk. 2011. “Le Crowdsourcing: Typologie Et Enjeux D’Une Externalisation Vers la Foule.” Document de Travail du Bureau D’économie Théorique Et Appliquée 2.
  • Hallikas, J., K. Puumalainen, T. Vesterinen, and V. M. Virolainen. 2005. “Risk-based Classification of Supplier Relationships.” Journal of Purchasing and Supply Management 11 (2–3): 72–82. doi:10.1016/j.pursup.2005.10.005.
  • Harland, C., P. Powell, N. Caldwell, J. Zheng, M. Woerndl, and S. Xu (2003). Supply Network Risks Arising from e-business: Findings from Empirical Research. In Proceedings of the 19th Conference on Industrial Marketing and Purchasing (pp. 1–20).
  • Harland, C., L. Knight, R. Lamming, and H. Walker. 2005. “Outsourcing: Assessing the Risks and Benefits for Organisations, Sectors and Nations.” International Journal of Operations & Production Management 25 (9): 831–850. doi:10.1108/01443570510613929.
  • Hatchett, R., C. Mecher, and M. Lipsitch. 2007. “Public Health Interventions and Epidemic Intensity during the 1918 Influenza Pandemic PNAS.” Proceedings of the National Academy of Sciences of the United States of America 104 (18): 7582–7587. doi:10.1073/pnas.0610941104.
  • Hendricks, K. B., and V. R. Singhal. 2003. “The Effect of Supply Chain Glitches on Shareholder Wealth.” Journal of Operations Management 21 (5): 501–522. doi:10.1016/j.jom.2003.02.003.
  • Hendricks, K. B., and V. R. Singhal. 2005. “An Empirical Analysis of the Effect of Supply Chain Disruptions on Long‐run Stock Price Performance and Equity Risk of the Firm.” Production and Operations Management 14 (1): 35–52. doi:10.1111/j.1937-5956.2005.tb00008.x.
  • Hendricks, K. B., V. R. Singhal, and R. Zhang. 2009. “The Effect of Operational Slack, Diversification, and Vertical Relatedness on the Stock Market Reaction to Supply Chain Disruptions.” Journal of Operations Management 27 (3): 233–246. doi:10.1016/j.jom.2008.09.001.
  • Hill, C. W. L. 2007. International Business: Competing in the Global Market Place. 6th ed. New York, NY: McGraw-Hill.
  • Hirschsteiner, G. 2002. “Risikomanagement Gnade oder Geschick?” Beschaffung aktuell 10: 84–85.
  • Holger, S., and F. G. Vos. 2015. “Dependency on Suppliers as a Peril in the Acquisition of Innovations? the Role of Buyer Attractiveness in Mitigating Potential Negative Dependency Effects in Buyer–supplier Relations.” Australasian Marketing Journal (AMJ) 23 (2): 139–147.
  • Hosseini, S., D. Ivanov, and A. Dolgui. 2019. “Review of Quantitative Methods for Supply Chain Resilience Analysis.” Transportation Research Part E: Logistics and Transportation Review 125: 285–307. doi:10.1016/j.tre.2019.03.001.
  • Hu, L. T., and P. M. Bentler. 1998. “Fit Indices in Covariance Structure Modeling: Sensitivity to Underparameterized Model Misspecification.” Psychological Methods 3 (4): 424. doi:10.1037/1082-989X.3.4.424.
  • Ivanov, D., B. Sokolov, and A. Dolgui. 2014. “The Ripple Effect in Supply Chains: Trade-off ‘efficiency-flexibility resilience in Disruption Management.” International Journal of Production Research 52 (7): 2154–2172. doi:10.1080/00207543.2013.858836.
  • Ivanov, D. 2017. “Simulation-based Ripple Effect Modelling in the Supply Chain.” International Journal of Production Research 55 (7): 2083–2101. doi:10.1080/00207543.2016.1275873.
  • Jajja, M. S. S., V. R. Kannan, S. A. Brah, and S. Z. Hassan. 2017. “Linkages between Firm Innovation Strategy, Suppliers, Product Innovation, and Business Performance: Insights from Resource Dependence Theory.” International Journal of Operations & Production Management 37 (8): 1054–1075. doi:10.1108/IJOPM-09-2014-0424.
  • Johnson, J. L., R. S. Sohi, and R. Grewal. 2004. “The Role of Relational Knowledge Stores in Interfirm Partnering.” Journal of Marketing 68 (3): 21–36. doi:10.1509/jmkg.68.3.21.34765.
  • Johnson, P. F., R. D. Klassen, M. R. Leenders, and A. Awaysheh. 2007. “Utilizing e-business Technologies in Supply Chains: The Impact of Firm Characteristics and Teams.” Journal of Operations Management 25 (6): 1255–1274. doi:10.1016/j.jom.2007.01.005.
  • Jüttner, U., H. Peck, and M. Christopher. 2003. “Supply Chain Risk Management: Outlining an Agenda for Future Research.” International Journal of Logistics: Research and Applications 6 (4): 197–210. doi:10.1080/13675560310001627016.
  • Jüttner, U., and M. Christopher. 2013. “The Role of Marketing in Creating a Supply Chain Orientation Within the Firm.” International Journal of Logistics Research and Applications 16 (2): 99–113.
  • Karunathilake, K. 2021. “Positive and Negative Impacts of COVID-19, an Analysis with Special Reference to Challenges on the Supply Chain in South Asian Countries.” Journal of Social and Economic Development 23 (3): 568–581. doi:10.1007/s40847-020-00107-z.
  • Kasim, E. S., D. Daud, J. Said, N. Md Zin, and E. Kusrini. 2020. “Supply Disruption Risk Mitigation: A Case Study of Automotive Company.” Polish Journal of Management Studies 22 (1): 247–262. doi:10.17512/pjms.2020.22.1.16.
  • Kinra, A., D. Ivanov, A. Das, and A. Dolgui. 2019. “Ripple Effect Quantification by Supplier Risk Exposure Assessment.” International Journal of Production Research 58 (18): 1–20.
  • Kleindorfer, P. R., and G. H. Saad. 2005. “Managing Disruption Risks in Supply Chains.” Production and Operations Management 14 (1): 53–68. doi:10.1111/j.1937-5956.2005.tb00009.x.
  • Knoppen, D., and M. J. Sáenz. 2015. “Purchasing: Can We Bridge the Gap between Strategy and Daily Reality?” Business Horizons 58 (1): 123–133. doi:10.1016/j.bushor.2014.09.006.
  • Lai, S., N. Ruktanonchai, L. Zhou, O. Prosper, W. Luo, and J. Floyd. 2020. “Effect of non-pharmaceutical Interventions for Containing the COVID-19 Outbreak: An Observational and Modelling Study.” medRxiv.
  • Lonsdale, C. 1999. “Effectively Managing Vertical Supply Relationships: A Risk Management Model for Outsourcing.” Supply Chain Management: An International Journal.
  • Luzzini, D., M. Amann, F. Caniato, M. Essig, and S. Ronchi. 2015. “The Path of Innovation: Purchasing and Supplier Involvement into New Product Development.” Industrial Marketing Management 47: 109–120. doi:10.1016/j.indmarman.2015.02.034.
  • Mboera, L. E., G. O. Akipede, A. Banerjee, L. E. Cuevas, T. Czypionka, M. Khan, R. Kock, et al. 2020. ”Mitigating Lockdown Challenges in Response to COVID-19 in Sub-Saharan Africa.” International Journal of Infectious Diseases 96:308–310.
  • Mentzer, J. T., T. P. Stank, and T. L. Esper. 2008. “Supply Chain Management and Its Relationship to Logistics, Marketing, Production, and Operations Management.” Journal of Business Logistics 29 (1): 31–46.
  • Michaelidou, N., N. Theofania Siamagka, and G. Christodoulides. 2011. “Usage, Barriers and Measurement of Social Media Marketing: An Exploratory Investigation of Small and Medium B2B Brands.” Industrial Marketing Management 40 (7): 1153–1159.
  • Muralidharan, C., N. Anantharaman, and S. G. Deshmukh. 2002. “A Multi‐criteria Group Decisionmaking Model for Supplier Rating.” Journal of Supply Chain Management 38 (3): 22–33.
  • Murfield, M. L., and W. L. Tate. 2017. “Buyer and Supplier Perspectives on Environmental Initiatives: Potential Implications for Supply Chain Relationships.” The International Journal of Logistics Management.
  • Narasimhan, R., and S. Talluri. 2009. “Perspectives on Risk Management in Supply Chains.” Journal of Operations Management 27 (2): 114–118.
  • O'Reilly, P., D. Garrison, and F. Khalil. 2001. “Introduction to Purchasing Services.” NAPM InfoEdge 6 (3): 1–5.
  • Paesbrugghe, B., J. Vuori, and H. Kock. 2021. “Selling to Enabled Purchasers: The Effect of Perceived Supply Risk and Profit Impact on the buyer–seller Interaction.” Journal of Business & Industrial Marketing.
  • Palmatier, R. W., L. K. Scheer, K. R. Evans, and T. J. Arnold. 2008. “Achieving Relationship Marketing Effectiveness in Business-To-Business Exchanges.” Journal of the Academy of Marketing Science 36 (2): 174–190.
  • Paloheimo, H., M. Lettenmeier, and H. Waris. 2016. “Transport Reduction by Crowdsourced Deliveries–a Library Case in Finland.” Journal of Cleaner Production 132: 240–251.
  • Pavlov, A., D. Ivanov, F. Werner, A. Dolgui, and B. Sokolov. 2019. “Integrated Detection of Disruption Scenarios, the Ripple Effect Dispersal and Recovery Paths in Supply Chains.” Annals of Operations Research 1–23.
  • Png, I. P., B. C. Tan, and K.-L. Wee. 2001. “Dimensions of National Culture and Corporate Adoption of IT Infrastructure.” IEEE Transactions on Engineering Management 48 (1): 36–45.
  • Quan, Z., H. Krikke, and M. C. Caniëls. 2017. “Integrated Supply Chain Risk Management: A Systematic Review.” The International Journal of Logistics Management.
  • Roth, A. V., A. A. Tsay, M. E. Pullman, and J. V. Gray. 2008. “Unraveling the Food Supply Chain: Strategic Insights from China and the 2007 Recalls.” Journal of Supply Chain Management 44 (1): 22–39.
  • Sánchez‐rodríguez, C. 2009. “Effect of Strategic Purchasing on Supplier Development and Performance: A Structural Model.” Journal of Business & Industrial Marketing.
  • Shokouhyar, S., S. Safari, and F. Mohsenian. 2018. “Improving Candy Industry Competitiveness: Retailers’ Perception Regarding Customer Satisfaction.” Journal of Food Products Marketing 24 (6): 761–783.
  • Simula, H., and T. Ahola. 2014. “A Network Perspective on Idea and Innovation Crowdsourcing in Industrial Firms.” Industrial Marketing Management 43 (3): 400–408.
  • Tang, C. S. 2006. “Perspectives in Supply Chain Risk Management.” International Journal of Production Economics 103 (2): 451–488.
  • Tucker, L. R., and C. Lewis. 1973. “A Reliability Coefficient for Maximum Likelihood Factor Analysis.” Psychometrika 38 (1): 1–10.
  • Upadhyay, C. K., V. Tiwari, and V. Tiwari. 2021. Assessing the Impact of Sharing Economy through Adoption of ICT Based Crowdshipping Platform for last-mile Delivery. Information Technology for Development 27(4): 670–696. doi:10.1080/02681102.2021.1971147.
  • Wagner, S. M., and C. Bode. 2006. “An Empirical Investigation into Supply Chain Vulnerability.” Journal of Purchasing and Supply Management 12 (6): 301–312.
  • Wang, Y., D. Zhang, Q. Liu, F. Shen, and L. Hay Lee. 2016. “Towards Enhancing the Last-Mile Delivery: An Effective Crowd-Tasking Model with Scalable Solutions.” Transportation Research Part E: Logistics and Transportation Review 93: 279–293.
  • Woo, K., and C. T. Ennew. 2004. “Business‐to‐business Relationship Quality: An IMP Interaction‐based Conceptualization and Measurement.” European Journal of Marketing.
  • Yan, T., S. Yang, and K. Dooley. 2017. “A Theory of Supplier network-based Innovation Value.” Journal of Purchasing and Supply Management 23 (3): 153–162. doi:10.1016/j.pursup.2017.02.002.
  • Yuhong, L., and C. W. Zobel. 2020. “Exploring Supply Chain Network Resilience in the Presence of the Ripple Effect.” International Journal of Production Economics 228: 107693.
  • Zsidisin, G. A., M. Jun, and L. L. Adams. 2000. “The Relationship Between Information Technology and Service Quality in the Dual‐direction Supply Chain: A Case Study Approach.” International Journal of Service Industry Management.
  • Zsidisin, G. A. 2003. “A Grounded Definition of Supply Risk.” Journal of Purchasing and Supply Management 9 (5–6): 217–224.
  • Zsidisin, G. A. 2003. “Managerial Perceptions of Supply Risk.” Journal of Supply Chain Management 39 (4): 14–26.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.