368
Views
1
CrossRef citations to date
0
Altmetric
Research Articles

Does shared service delivery affect cost? A study of the cost-capacity relation in Norwegian local child protection services

ORCID Icon & ORCID Icon
Pages 209-224 | Received 30 Mar 2023, Accepted 06 Nov 2023, Published online: 04 Dec 2023

References

  • Aldag, A. M., and M. Warner. 2018. “Cooperation, Not Cost Savings: Explaining Duration of Shared Service Agreements.” Local Government Studies 44 (3): 350–370. https://doi.org/10.1080/03003930.2017.1411810.
  • Aldag, A., M. E. Warner, and G. Bel. 2020. “It Depends on What You Share: The Elusive Cost Savings from Service Sharing.” Journal of Public Administration Research and Theory 30 (2): 275–289. https://doi.org/10.1093/jopart/muz023.
  • Alstad, S. 2022. På Innsiden Av Barnevernet. Oslo: Aschehoug.
  • Baker, B. D. and J. L. Dickerson. 2006. “Charter Schools, Teacher Labor Market Deregulation, and Teacher Quality - Evidence from the Schools and Staffing Survey.” Educational Policy 20 (5): 752–778. https://doi.org/10.1177/0895904805284118.
  • Baklien, B. 2009. “Skole, barnehage, barneverntjeneste–bilder av «de andre» hindrer samarbeid.” Tidsskriftet Norges barnevern 86 (4): 236–244. https://doi.org/10.18261/ISSN1891-1838-2009-04-03.
  • Baldersheim, H., and L. E. Rose. 2010. “Territorial Choice: Rescaling Governance in European States. In Territorial Choice, edited by H. Baldersheim, and L. Rose, 1–20. London: Springer.
  • Barne- og likestillingsdepartementet. 2017. Mer kunnskap- bedre barnevern. Kompetansestrategi for det kommunale barnevernet 2018–2024. Barne- og likestillingsdepartementet.
  • Bel, G., I. Bischoff, S. Blåka, M. Casula, J. Lysek, P. Swianiewicz, A. Tavares, and B. Voorn. 2022. “Styles of Inter-Municipal Cooperation and the Multiple Principal Problem: A Comparative Analysis of European Economic Area Countries.” Local Government Studies 49 (2): 422–445. https://doi.org/10.1080/03003930.2022.2041416.
  • Bel, G., X. Fageda, and M. Mur. 2014. “Does Cooperation Reduce Service Delivery Costs? Evidence from Residential Solid Waste Services.” Journal of Public Administration Research and Theory 24 (1): 85–107. https://doi.org/10.1093/jopart/mus059.
  • Bel, G., and M. Sebo. 2021. “Does Inter-Municipal Cooperation Really Reduce Delivery Costs? An Empirical Evaluation of the Role of Scale Economies, Transaction Costs, and Governance Arrangements.” Urban Affairs Review 57 (1): 153–188. https://doi.org/10.1177/1078087419839492.
  • Bel, G., and M. E. Warner. 2015a. “Factors Explaining Inter-Municipal Cooperation in Service Delivery: A Meta-Regression Analysis.” Journal of Economic Policy Reform 19 (2): 1–25. https://doi.org/10.1080/17487870.2015.1100084.
  • Bel, G., and M. E. Warner. 2015b. “Inter-Municipal Cooperation and Costs: Expectations and Evidence.” Public Administration 93 (1): 52–67. https://doi.org/10.1111/padm.12104.
  • Blåka, S. 2017. “Does Cooperation Affect Service Delivery Costs? Evidence from Fire Services in Norway.” Public Administration 95 (4): 1092–1106. https://doi.org/10.1111/padm.12356.
  • Blåka, S. 2022. “Cooperation is No Panacea: Inter-Municipal Cooperation, Service Delivery, and the Optimum Scale of Operation. A Study of How Cooperation Affects Performance in Local Service Delivery.” Doctoral thesis, University of Agder.
  • Blåka, S., B. A. Brandtzæg, E. Leknes, and E. Magnussen. 2023. “Storbyenes rolle i generalistkommunesystemet.” Sluttrapport. Repport 3-2023. Kristiansand: Norce Helse og samfunn
  • Blåka, S., D. I. Jacobsen, and T. Morken. 2021. “Service Quality and the Optimum Number of Members in Inter‐Municipal Cooperation. The Case of Emergency Primary Care Services in Norway.” Public Administration 101 (2): 447–462. https://doi.org/10.1111/padm.12785.
  • Brown, T. L., and M. Potoski. 2003. “Transaction Costs and Institutional Explanations for Government Service Production Decisions.” Journal of Public Administration Research and Theory 13 (4): 441–468. https://doi.org/10.1093/jopart/mug030.
  • Brown, T. L., and M. Potoski. 2005. “Transaction Costs and Contracting: The Practitioner Perspective.” Public Performance & Management Review 28 (3): 326–351.
  • Chen, K. C., H. M. Chen, L. N. Chien, and M. M. Yu. 2019. “Productivity Growth and Quality Changes of Hospitals in Taiwan: Does Ownership Matter?.” Health Care Management Science 22 (3): 451–461. https://doi.org/10.1007/s10729-018-9465-3.
  • Christiansen, Ø. 2012. “Hvorfor har barnevernet problemer med å se og behandle barn som aktører?” Tidsskriftet Norges barnevern 89 (1–2): 16–30. https://doi.org/10.18261/ISSN1891-1838-2012-01-02-03.
  • Dahlstrom, R. and A. Nygaard. 1999. “An Empirical Investigation of Ex Post Transaction Costs in Franchised Distribution Channels.” Journal of Marketing Research 36 (2): 160–170. https://doi.org/10.1177/002224379903600202.
  • Egeberg, M. 2020. “Policy Design or Organizational Design: On the Relevance of the Study of Public Policy and Administration.” Public Administration 98 (3): 801–804. https://doi.org/10.1111/padm.12671.
  • Fama, E. F., and M. C. Jensen. 1983. “Separation of Ownership and Control.” The Journal of Law and Economics 26 (2): 301–325. https://doi.org/10.1086/467037.
  • Feiock, R. C. 2007. “Rational Choice and Regional Governance.” Journal of Urban Affairs 29 (1): 47–63. https://doi.org/10.1111/j.1467-9906.2007.00322.x.
  • Follesø, R. 2021. Hva Er Barnevern. Oslo: Universitetsforlaget.
  • Frant, H. 1996. “High-Powered and Low-Powered Incentives in the Public Sector.” Journal of Public Administration Research and Theory 6 (3): 365–381. https://doi.org/10.1093/oxfordjournals.jpart.a024317.
  • Hirsch, W. Z. 1959. “Expenditure Implications of Metropolitan Growth and Consolidation.” The Review of Economics and Statistics 41 (3): 232–241. https://doi.org/10.2307/1927450.
  • Holzer, M., and J. C. Fry. 2011. Shared Services and Municipal Consolidation: A Critical Analysis. Virginia: Public Technology Institute.
  • Jacobsen, D. I. 2017. “Governance at the Local Level. A Research Agenda on Cross-Boundary Coordination.” In The Rise of Common Political Order, edited by J. Trondal, 197–217. London: Edgar Elgar.
  • Jacobsen, D. I. 2022. Interkommunalt Samarbeid i Norge. Former, funksjoner og effekter. Bergen: Fagbokforlaget.
  • Jacobsen, D. I., and C. Kiland. 2017. “Success with a Bitter Aftertaste: Success Factors in Inter-Municipal Cooperation.” Scandinavian Journal of Public Administration 21 (4): 53–76. https://doi.org/10.58235/sjpa.v21i4.11491.
  • Kelly, J. M., and D. Swindell. 2002. “A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction Across Jurisdictions.” Public Administration Review 62 (5): 610–621. https://doi.org/10.1111/1540-6210.00241.
  • Kim, S. Y., W. L. Swann, C. M. Weible, T. Bolognesi, R. M. Krause, A. Y. S. Park, R. C. Feiock, K. Maletsky, and R. C. Feiock. 2022. “Updating the Institutional Collective Action Framework.” Policy Studies Journal 50 (1): 9–34. https://doi.org/10.1111/psj.12392.
  • Ladner, A., N. Keuffer, H. Baldersheim, N. Hlepas, P. Swianiewicz, K. Steyvers, and C. Navarro. 2019. Patterns of Local Autonomy in Europe. London: Springer.
  • Lowery, D. 2000. “A Transactions Costs Model of Metropolitan Governance: Allocation versus Redistribution in Urban America.” Journal of Public Administration Research and Theory 10 (1): 49–78. https://doi.org/10.1093/oxfordjournals.jpart.a024266.
  • Luo, Y. D., Y. Liu, Q. Yang, V. Maksimov, and J. G. Hou. 2015. “Improving Performance and Reducing Cost in Buyer-Supplier Relationships: The Role of Justice in Curtailing Opportunism.” Journal of Business Research 68 (3): 607–615. https://doi.org/10.1016/j.jbusres.2014.08.011.
  • McQuestin, D., and J. Drew. 2019. “Is a Problem Shared a Problem Halved? Shared Services and Municipal Efficiency.” Australian Journal of Public Administration 78 (2): 265–280. https://doi.org/10.1111/1467-8500.12349.
  • Molenveld, A., K. Verhoest, J. Voets, and T. Steen. 2020. “Images of Coordination: How Implementing Organizations Perceive Coordination Arrangements.” Public Administration Review 80 (1): 9–22. https://doi.org/10.1111/puar.13136.
  • North, D. C. 1990. “A Transaction Cost Theory of Politics.” Journal of Theoretical Politics 2 (4): 355–367. https://doi.org/10.1177/0951692890002004001.
  • NOU 2023:7. 2023. Trygg barndom, sikker fremtid. Gjennomgang av rettssikkerheten for barn og foreldre i barnevernet. Barne- og familiedepartementet.
  • Peters, B. G. 2015. Pursuing Horizontal Management: The Politics of Public Sector Coordination. Kansas: University Press of Kansas.
  • Pierre, J., and B. Peters. 2005. Governing Complex Societies: Trajectories and Scenarios. London: Springer.
  • Pierre, J., and B. G. Peters. 2020. Governance, Politics and the State. London: Bloomsbury Publishing.
  • Pollitt, C. 2000. “How Do We Know How Good Public Services are.” In Governance in the Twenty-First Century: Revitalizing the Public Service, edited by B. Guy Peters, and Donald J. Savoie, 119–154. Montreal: McGill/Queens University Press, Montreal.
  • Pollitt, C., and P. Hupe. 2011. “Talking About Government: The Role of Magic Concepts.” Public Management Review 13 (5): 641–658. https://doi.org/10.1080/14719037.2010.532963.
  • Pösö, T., M. Skivenes, and A.-D. Hestbæk. 2014. “Child Protection Systems within the Danish, Finnish and Norwegian Welfare States—Time for a Child Centric Approach?.” European Journal of Social Work 17 (4): 475–490. https://doi.org/10.1080/13691457.2013.829802.
  • Powell, W. W. 1990. “Neither Market nor Hierarchy: Network Forms of Organization.” Research in Organizational Behavior 12:295–336.
  • Rowley, J. 1998. “Quality Measurement in the Public Sector: Some Perspectives from the Service Quality Literature.” Total Quality Management 9 (2/3): 321–333. https://doi.org/10.1080/0954412989171.
  • Scannapieco, M., R. L. Hegar, and K. Connell-Carrick. 2012. “Professionalization in Public Child Welfare: Historical Context and Workplace Outcomes for Social Workers and Non-Social Workers.” Children & Youth Services Review 34 (11): 2170–2178. https://doi.org/10.1016/j.childyouth.2012.07.016.
  • Shrestha, M. K., and R. C. Feiock. 2011. “Transaction Cost, Exchange Embeddedness, and Interlocal Cooperation in Local Public Goods Supply.” Political Research Quarterly 64 (3): 573–587. https://doi.org/10.1177/1065912910370683.
  • Sørensen, R. 2007. “Does Dispersed Public Ownership Impair Efficiency? The Case of Refuse Collection in Norway.” Public administration 85 (4): 1045–1058.
  • Swianiewicz, P., and F. Teles. 2018. “Inter-Municipal Cooperation Diversity, Evolution and Future Research Agenda.” In Inter-Municipal Cooperation in Europe, edited by F. Teles, and P. Swianiewicz, 335–350. London: Springer.
  • Thomas Elston, G. B., and H. Wang. 2023. “If It Ain’t Broke, Don’t Fix It: When (And Why) Independent Service Delivery is Preferable to Collaborative Public Management. Social Macroeconomics Working Paper.” Blavatnik school of government, University of Oxford.
  • Trein, P., I. Meyer, and M. Maggetti. 2019. “The Integration and Coordination of Public Policies: A Systematic Comparative Review.” Journal of Comparative Policy Analysis: Research and Practice 21 (4): 332–349. https://doi.org/10.1080/13876988.2018.1496667.
  • Voorn, B., M. van Genugten, and S. van Thiel. 2019. “Multiple Principals, Multiple Problems: Implications for Effective Governance and a Research Agenda for Joint Service Delivery.” Public administration 97 (3): 671–685.
  • Walker, R. M., and G. A. Boyne. 2006. “Public Management Reform and Organizational Performance: An Empirical Assessment of the UK Labour Government’s Public Service Improvement Strategy.” Journal of Policy Analysis and Management: The Journal of the Association for Public Policy Analysis and Management 25 (2): 371–393. https://doi.org/10.1002/pam.20177.
  • Warner, M., and A. Hefetz. 2002. “Applying Market Solutions to Public Services: An Assessment of Efficiency, Equity, and Voice.” Urban Affairs Review 38 (1): 70–89. https://doi.org/10.1177/107808702401097808.
  • White, B. A. 2001. “Who Determines the Optimal Trade-Off Between Quality and Price?.” SSRN Electronic Journal 14:497. https://doi.org/10.2139/ssrn.1463628.
  • Williamson, O. E.1979. “Transaction-Cost Economics: The Governance of Contractual Relations.” Journal of Law & Economics 22 (2): 233–261.
  • Williamson, O. E. 1996. The mechanisms of governance. Oxford: Oxford University Press.
  • Williamson, O. E. 1999. “Public and private bureaucracies: a transaction cost economics perspectives.” Journal of Law, Economics, & Organization 15 (1): 306–342. https://doi.org/10.1093/jleo/15.1.306.