Understanding the linkage between abusive supervision and counterproductive work behavior: the role played by resilience and psychological contract breach

References

• Akram, Z., Ahmad, S., Akram, U., Asghar, M., & Jiang, T. (2022). Is abusive supervision always harmful toward creativity? Managing workplace stressors by promoting distributive and procedural justice. International Journal of Conflict Management, 33(3), 1–15. https://doi.org/10.1108/IJCMA-03-2021-0036
   Web of Science ®Google Scholar
• Al-Omar, H. A., Arafah, A. M., Barakat, J. M., Almutairi, R. D., Khurshid, F., & Alsultan, M. S. (2019). The impact of perceived organizational support and resilience on pharmacists’ engagement in their stressful and competitive workplaces in Saudi Arabia. Saudi Pharmaceutical Journal, 27(7), 1044–1052. https://doi.org/10.1016/j.jsps.2019.08.007
   PubMed Web of Science ®Google Scholar
• Ali Awad, N. H., & Mohamed El Sayed, B. K. (2023). Post COVID-19 workplace ostracism and counterproductive behaviors: Moral leadership. Nursing Ethics, 30(7–8), 990–1002. https://doi.org/10.1177/09697330231169935
   PubMed Web of Science ®Google Scholar
• An, F., & Wang, B. (2016). Abusive supervision and counterproductive work behavior: Moderating effect of negative affectivity. Journal of Service Science and Management, 09(01), 66–73. https://doi.org/10.4236/jssm.2016.91009
   Google Scholar
• Arshad, A., Sun, P. Y., & Desmarais, F. (2021). Abusive supervision and employee empowerment: The moderating role of resilience and workplace friendship. Journal of Leadership & Organizational Studies, 28(4), 479–494. https://doi.org/10.1177/15480518211005449
   Web of Science ®Google Scholar
• Astrove, S. L., Yang, J., Kraimer, M., & Wayne, S. J. (2015). Psychological contract breach and counterproductive work behavior: A moderated mediation model. Academy of Management Proceedings, 2015(1), 11094. https://doi.org/10.5465/ambpp.2015.11094abstract
   Google Scholar
• Balducci, C., Schaufeli, W. B., & Fraccaroli, F. (2011). The job demands–resources model and counterproductive work behaviour: The role of job-related affect. European Journal of Work and Organizational Psychology, 20(4), 467–496. https://doi.org/10.1080/13594321003669061
   Web of Science ®Google Scholar
• Chan, S. (2021). The interplay between relational and transactional psychological contracts and burnout and engagement. Asia Pacific Management Review, 26(1), 30–38. https://doi.org/10.1016/j.apmrv.2020.06.004
   Web of Science ®Google Scholar
• Czarnota-Bojarska, J. (2015). Counterproductive work behavior and job satisfaction: A surprisingly rocky relationship. Journal of Management & Organization, 21(4), 460–470. https://doi.org/10.1017/jmo.2015.15
   Web of Science ®Google Scholar
• De Clercq, D., Kundi, Y. M., Sardar, S., & Shahid, S. (2021). Perceived organizational injustice and counterproductive work behaviours: mediated by organizational identification, moderated by discretionary human resource practices. Personnel Review, 50(7/8), 1545–1565. https://doi.org/10.1108/PR-06-2020-0469
   Web of Science ®Google Scholar
• Fox, S., Spector, P. E., Goh, A., Bruursema, K., & Kessler, S. R. (2012). The deviant citizen: Measuring potential positive relations between counterproductive work behaviour and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 85(1), 199–220. https://doi.org/10.1111/j.2044-8325.2011.02032.x
   Web of Science ®Google Scholar
• Graetz, D., Agulnik, A., Ranadive, R., Vedaraju, Y., Chen, Y., Chantada, G., Metzger, M. L., Mukkada, S., Force, L. M., Friedrich, P., Lam, C., Sniderman, E., Bhakta, N., Hessissen, L., Dalvi, R., Devidas, M., Pritchard-Jones, K., Rodriguez-Galindo, C., & Moreira, D. C. (2021). Global effect of the COVID-19 pandemic on paediatric cancer care: A cross-sectional study. The Lancet, 5(5), 332–340. https://doi.org/10.1016/S2352-4642(21)00031-6
   Web of Science ®Google Scholar
• Hair, J. F., Jr, Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., Ray, S., Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). An introduction to structural equation modeling. Partial Least Squares Structural Equation Modeling (PLS-SEM) using R: A Workbook, 2021, 1–29.
   Google Scholar
• Hattab, S., Wirawan, H., Salam, R., Daswati, D., & Niswaty, R. (2022). The effect of toxic leadership on turnover intention and counterproductive work behaviour in Indonesia public organisations. International Journal of Public Sector Management, 35(3), 317–333. https://doi.org/10.1108/IJPSM-06-2021-0142
   Web of Science ®Google Scholar
• Helle, A. C., DeShong, H. L., Lengel, G. J., Meyer, N. A., Butler, J., & Mullins-Sweatt, S. N. (2018). Utilizing five factor model facets to conceptualize counterproductive, unethical, and organizational citizenship workplace behaviors. Personality and Individual Differences, 135, 113–120. https://doi.org/10.1016/j.paid.2018.06.056
   Web of Science ®Google Scholar
• Hobfoll, S. E. (2011). Conservation of resources theory: Its implication for stress, health, and resilience.
   Google Scholar
• Jain, A. K., Srivastava, S., & Cooper, C. (2023). A study on the relationship of abusive supervision and fear based silence in India the mediating role of dimensions of emotional intelligence. Current Psychology, 42(7), 5543–5558. https://doi.org/10.1007/s12144-021-01912-3
   Web of Science ®Google Scholar
• Jensen, J. M., Opland, R. A., & Ryan, A. M. (2010). Psychological contracts and counterproductive work behaviors: Employee responses to transactional and relational breach. Journal of Business and Psychology, 25(4), 555–568. https://doi.org/10.1007/s10869-009-9148-7
   Web of Science ®Google Scholar
• Jones, G., Moore, K. A., & Morgan, D. (2020). Leadership: Untapping the secret to regional wellbeing, belonging and resilience. Located Research: Regional Places, Transitions and Challenges, 1, 117–132.
   Google Scholar
• Ju, D., Xu, M., Qin, X., & Spector, P. (2019). A multilevel study of abusive supervision, norms, and personal control on counterproductive work behavior: A theory of planned behavior approach. Journal of Leadership & Organizational Studies, 26(2), 163–178. https://doi.org/10.1177/1548051818806289
   Web of Science ®Google Scholar
• Kayani, B., & Alasan, I. (2021). Impact of leaders despotism on subordinates outcomes with mediation of psychological contract breach. Journal of Contemporary Issues in Business and Government, 27, 2236–2247.
   Google Scholar
• Kernan, M. C., Racicot, B. M., & Fisher, A. M. (2016). Effects of abusive supervision, psychological climate, and felt violation on work outcomes: A moderated mediated model. Journal of Leadership & Organizational Studies, 23(3), 309–321. https://doi.org/10.1177/1548051815627358
   Web of Science ®Google Scholar
• Khan, R. (2019). The moderating role of resilience: When abusive supervision impacts distributive justice and employees’ voice. International Journal of Contemporary Economics and Administrative Sciences, 9(2), 443–469-443–469.
   Web of Science ®Google Scholar
• Khattak, P., & Rizvi, S. T. H. (2021). The effect of abusive supervision and psychopathy on counter productive work behavior: The role of psychological capital. NICE Research Journal, 14(1), 1–26. https://doi.org/10.51239/nrjss.v14i1.244
   Google Scholar
• Koay, K. Y., & Lim, P. K. (2023). Abusive supervision and knowledge hiding: The moderated mediation role of overall justice and gender. Global Business and Organizational Excellence, 42(2), 16–28. https://doi.org/10.1002/joe.22181
   Google Scholar
• Lee, G. J., & Faller, N. (2005). Transactional and relational aspects of the psychological contracts of temporary workers. South African Journal of Psychology, 35(4), 831–847. https://doi.org/10.1177/008124630503500412
   Google Scholar
• Li, S., & Chen, Y. (2018). The relationship between psychological contract breach and employees’ counterproductive work behaviors: The mediating effect of organizational cynicism and work alienation. Frontiers in Psychology, 9, 1273. https://doi.org/10.3389/fpsyg.2018.01273
   PubMed Web of Science ®Google Scholar
• Liu, H., Yang, J., & Chen, X. (2020). Making the customer-brand relationship sustainable: The different effects of psychological contract breach types on customer citizenship behaviours. Sustainability, 12(2), 630. https://doi.org/10.3390/su12020630
   Web of Science ®Google Scholar
• Liu, W., He, C., Jiang, Y., Ji, R., & Zhai, X. (2020). Effect of gig workers’ psychological contract fulfillment on their task performance in a sharing economy – A perspective from the mediation of organizational identification and the moderation of length of service. International Journal of Environmental Research and Public Health, 17(7), 2208. https://doi.org/10.3390/ijerph17072208
   PubMed Web of Science ®Google Scholar
• Ma, L., & Li, W. (2019). The relationship between stress and counterproductive work behavior: Attachment orientation as a moderate. Open Journal of Social Sciences, 07(04), 413–423. https://doi.org/10.4236/jss.2019.74033
   Google Scholar
• Mahmood, Z., Alonazi, W. B., Awais Baloch, M., & Nawaz Lodhi, R. (2021). The dark triad and counterproductive work behaviours: A multiple mediation analysis. Economic Research-Ekonomska Istraživanja, 34(1), 3321–3342. https://doi.org/10.1080/1331677X.2021.1874463
   Web of Science ®Google Scholar
• Makhdoom, I. F., Atta, M., & Malik, N. I. (2019). Counterproductive Work Behaviors as an Outcome of Job Burnout among High School Teachers. Bulletin of Education and Research, 41(2), 79–92.
   Google Scholar
• McCoy, J., & Elwood, A. (2009). Human factors in organisational resilience: Implications of breaking the psychological contract. Journal of Business Continuity & Emergency Planning, 3(4), 368–375.
   Google Scholar
• Mitchell, M. S., & Ambrose, M. L. (2007). Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. The Journal of Applied Psychology, 92(4), 1159–1168. https://doi.org/10.1037/0021-9010.92.4.1159
   PubMed Web of Science ®Google Scholar
• Morsch, J., van Dijk, D., & Kodden, B. (2020). The Impact of Perceived Psychological Contract Breach, Abusive Supervision, and Silence on Employee Well-being. Journal of Applied Business & Economics, 22(2), 1–17.
   Google Scholar
• Nam, S-t., Kim, D-g., & Jin, C-y (2018). A comparison analysis among structural equation modeling (AMOS, LISREL and PLS) using the same data. 한국정보통신학회논문지, 22(7), 978–984.
   Google Scholar
• Nasir, N., Khaliq, C. A., & Rehman, M. (2017). An empirical study on the resilience of emotionally intelligent teachers to ostracism and counterproductive work behaviors in context of the higher educational sector of Pakistan. GMJACS, 7(1), 10–10.
   Google Scholar
• Naz, N. (2020). Impact of abusive supervision on employee well-being with the mediating role of perceived job insecurity and moderating role of resilience. Capital University of Science and Technology.
   Google Scholar
• O’Donoghue, W., Grimmer, M., & Teo, H. (2014). Power differential and employee responses to perceptions of non-fulfilment by the organization of its psychological contract obligations. Academy of Taiwan Business Management Review, 10(2), 63–74.
   Google Scholar
• Orb, A., Eisenhauer, L., & Wynaden, D. (2001). Ethics in qualitative research. Journal of Nursing Scholarship, 33(1), 93–96. https://doi.org/10.1111/j.1547-5069.2001.00093.x
   PubMed Web of Science ®Google Scholar
• Pradhan, S., Srivastava, A., & Mishra, D. K. (2020). Abusive supervision and knowledge hiding: The mediating role of psychological contract violation and supervisor directed aggression. Journal of Knowledge Management, 24(2), 216–234. https://doi.org/10.1108/JKM-05-2019-0248
   Web of Science ®Google Scholar
• Raza, B., St-Onge, S., & Ullah, S. (2023). Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation. Tourism Management, 98, 104748. https://doi.org/10.1016/j.tourman.2023.104748
   Web of Science ®Google Scholar
• Restubog, S. L. D., Bordia, P., & Tang, R. L. (2006). Effects of psychological contract breach on performance of IT employees: The mediating role of affective commitment. Journal of Occupational and Organizational Psychology, 79(2), 299–306. https://doi.org/10.1348/096317905X53183
   Web of Science ®Google Scholar
• Restubog, S. L. D., Hornsey, M. J., Bordia, P., & Esposo, S. R. (2008). Effects of psychological contract breach on organizational citizenship behaviour: Insights from the group value model. Journal of Management Studies, 45(8), 1377–1400. https://doi.org/10.1111/j.1467-6486.2008.00792.x
   Web of Science ®Google Scholar
• Ronen, S., & Donia, M. B. (2020). Stifling my fire: The impact of abusive supervision on employees’ motivation and ensuing outcomes at work. Revista de Psicología del Trabajo y de las Organizaciones, 36(3), 205–214. https://doi.org/10.5093/jwop2020a20
   Web of Science ®Google Scholar
• Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10(1–2), 5–11. https://doi.org/10.1111/1468-2389.00189
   Web of Science ®Google Scholar
• Said, H., Ali, L., Ali, F., & Chen, X. (2021). COVID-19 and unpaid leave: Impacts of psychological contract breach on organizational distrust and turnover intention: Mediating role of emotional exhaustion. Tourism Management Perspectives, 39, 100854. https://doi.org/10.1016/j.tmp.2021.100854
   PubMed Web of Science ®Google Scholar
• Shen, Y., Schaubroeck, J. M., Zhao, L., & Wu, L. (2019). Work group climate and behavioral responses to psychological contract breach. Frontiers in Psychology, 10, 67. https://doi.org/10.3389/fpsyg.2019.00067
   PubMed Web of Science ®Google Scholar
• Shoss, M. K., Jiang, L., & Probst, T. M. (2018). Bending without breaking: A two-study examination of employee resilience in the face of job insecurity. Journal of Occupational Health Psychology, 23(1), 112–126. https://doi.org/10.1037/ocp0000060
   PubMed Web of Science ®Google Scholar
• Smith, B. W., Dalen, J., Wiggins, K., Tooley, E., Christopher, P., & Bernard, J. (2008). The brief resilience scale: Assessing the ability to bounce back. International Journal of Behavioral Medicine, 15(3), 194–200. https://doi.org/10.1080/10705500802222972
   PubMed Web of Science ®Google Scholar
• Smyth, J. M., Jones, D. R., Wen, C. K., Materia, F. T., Schneider, S., & Stone, A. (2021). Influence of ecological momentary assessment study design features on reported willingness to participate and perceptions of potential research studies: An experimental study. BMJ Open, 11(7), e049154. https://doi.org/10.1136/bmjopen-2021-049154
   PubMed Web of Science ®Google Scholar
• Sulea, C., Fine, S., Fischmann, G., Sava, F. A., & Dumitru, C. (2013). Abusive supervision and counterproductive work behaviors. Journal of Personnel Psychology, 12(4), 196–200. https://doi.org/10.1027/1866-5888/a000097
   Web of Science ®Google Scholar
• Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43(2), 178–190. https://doi.org/10.2307/1556375
   Web of Science ®Google Scholar
• Wang, Y., Li, Z., Wang, Y., & Gao, F. (2017). Psychological contract and turnover intention: The mediating role of organizational commitment. Journal of Human Resource and Sustainability Studies, 05(01), 21–35. https://doi.org/10.4236/jhrss.2017.51003
   Google Scholar
• Yu, Y., Xu, S. T., & Li, G. (2023). Abusive supervision and emotional labour on a daily Basis: The role of employee mindfulness. Tourism Management, 96, 104719. https://doi.org/10.1016/j.tourman.2023.104719
   Web of Science ®Google Scholar
• Zheng, W., Wu, Y.-C J., Chen, X., & Lin, S.-J. (2017). Why do employees have counterproductive work behavior? The role of founder’s Machiavellianism and the corporate culture in China. Management Decision, 55(3), 563–578. https://doi.org/10.1108/MD-10-2016-0696
   Web of Science ®Google Scholar