439
Views
0
CrossRef citations to date
0
Altmetric
Management

Unveiling paradoxes: navigating SMEs readiness in the post-pandemic normality

ORCID Icon &
Article: 2330114 | Received 30 Jun 2023, Accepted 01 Mar 2024, Published online: 27 Mar 2024

References

  • Adam, N. A., & Alarifi, G. (2021). Innovation practices for survival of small and medium enterprises (SMEs) in the COVID-19 times: The role of external support. Journal of Innovation and Entrepreneurship, 10(1), 1. https://doi.org/10.1186/s13731-021-00156-6
  • Ahmadi, M., & Osman, M. H. M. (2020). Exploitative dominant balanced ambidexterity solving the paradox of innovation strategies in SMEs. International Journal of Business Innovation and Research, 21(1), 79–107. https://doi.org/10.1504/IJBIR.2020.104033
  • Ahmadi, M., Mohd Osman, M. H., & Aghdam, M. M. (2020). Integrated exploratory factor analysis and data envelopment analysis to evaluate balanced ambidexterity fostering innovation in manufacturing SMEs. Asia Pacific Management Review, 25(3), 142–25. https://doi.org/10.1016/j.apmrv.2020.06.003
  • Al-Fadly, A. (2020). Impact of Covid-19 on SMEs and employment. Entrepreneurship and Sustainability Issues, 8(2), 629–648. https://doi.org/10.9770/jesi.2020.8.2(38)
  • Alhusen, H., & Bennat, T. (2021). Combinatorial innovation modes in SMEs: Mechanisms integrating STI processes into DUI mode learning and the role of regional innovation policy. European Planning Studies, 29(4), 779–805. https://doi.org/10.1080/09654313.2020.1786009
  • Alonso-Almeida, M. D. M., & Bremser, K. (2013). Strategic responses of the Spanish hospitality sector to the financial crisis. International Journal of Hospitality Management, 32, 141–148. https://doi.org/10.1016/j.ijhm.2012.05.004
  • Alves, J. C., Lok, T. C., Luo, Y., & Hao, W. (2020). Crisis challenges of small firms in Macao during the COVID-19 pandemic. Frontiers of Business Research in China, 14(1), 26. https://doi.org/10.1186/s11782-020-00094-2
  • Alves, M. F. R., & Galina, S. V. R. (2020). Measuring dynamic absorptive capacity in national innovation surveys. Management Decision, 59(2), 463–477. https://doi.org/10.1108/MD-05-2019-0560
  • Aničić, Z., & Paunović, B. (2022). The Covid-19 crisis and small and medium-sized enterprises (SMEs) in Serbia: Responsive strategies and significance of the government measures. Journal of East European Management Studies, 27(3), 404–433. https://doi.org/10.5771/0949-6181-2022-3-404
  • Ashiru, F., Adegbite, E., Nakpodia, F., & Koporcic, N. (2022). Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis. Industrial Marketing Management, 105, 18–32. https://doi.org/10.1016/j.indmarman.2022.05.011
  • Avlonitis, G. J., & Salavou, H. E. (2007). Entrepreneurial orientation of SMEs, product innovativeness, and performance. Journal of Business Research, 60(5), 566–575. https://doi.org/10.1016/j.jbusres.2007.01.001
  • Ayyagari, M., Beck, T., & Demirguc-Kunt, A. (2007). Small and medium enterprises across the globe. Small Business Economics, 29(4), 415–434. https://doi.org/10.1007/s11187-006-9002-5
  • Azar, G., & Ciabuschi, F. (2017). Organizational innovation, technological innovation, and export performance: The effects of innovation radicalness and extensiveness. International Business Review, 26(2), 324–336. https://doi.org/10.1016/j.ibusrev.2016.09.002
  • Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
  • Beliaeva, T., Shirokova, G., Wales, W., & Gafforova, E. (2020). Benefiting from economic crisis? Strategic orientation effects, trade-offs, and configurations with resource availability on SME performance. International Entrepreneurship and Management Journal, 16(1), 165–194. https://doi.org/10.1007/s11365-018-0499-2
  • Bivona, E., & Cruz, M. (2021). Can business model innovation help SMEs in the food and beverage industry to respond to crises? Findings from a Swiss brewery during COVID-19. British Food Journal, 123(11), 3638–3660. https://doi.org/10.1108/BFJ-07-2020-0643
  • Bongso, G., & Hartoyo, R. (2022). The urgency of business agility during COVID-19 pandemic: Distribution of small and medium business products and services. Journal of Distribution Science, 20(6), 57–66. https://doi.org/10.15722/jds.20.06.202206.57
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
  • Buekens, W. (2013). Coping with the innovation paradoxes: The challenge for a new game leadership. Procedia Economics and Finance, 6, 205–212. https://doi.org/10.1016/S2212-5671(13)00133-0
  • Bundy, J., Pfarrer, M. D., Short, C. E., & Coombs, W. T. (2017). Crises and crisis management: Integration, interpretation, and research development. Journal of Management, 43(6), 1661–1692. https://doi.org/10.1177/0149206316680030
  • Caballero-Morales, S.-O. (2021). Innovation as recovery strategy for SMEs in emerging economies during the COVID-19 pandemic. Research in International Business and Finance, 57, 101396. https://doi.org/10.1016/j.ribaf.2021.101396
  • Caiazza, R., Phan, P., Lehmann, E., & Etzkowitz, H. (2021). An absorptive capacity-based systems view of Covid-19 in the small business economy. International Entrepreneurship and Management Journal, 17(3), 1419–1439. https://doi.org/10.1007/s11365-021-00753-7
  • Calabrese, G., Coccia, M., & Rolfo, S. (2005). Strategy and market management of new product development and incremental innovation: Evidence from Italian SMEs. International Journal of Product Development, 2(1/2), 170–189. https://doi.org/10.1504/IJPD.2005.006675
  • Calabrese, R., Cowling, M., & Liu, W. (2022). Understanding the dynamics of UK Covid‐19 SME financing. British Journal of Management, 33(2), 657–677. https://doi.org/10.1111/1467-8551.12576
  • Cankurtaran, P., & Beverland, M. B. (2020). Using design thinking to respond to crises: B2B lessons from the 2020 COVID-19 pandemic. Industrial Marketing Management, 88, 255–260. https://doi.org/10.1016/j.indmarman.2020.05.030
  • Çela, S., Gjoni (Karameta), A., Shehi, F., & Duli, B. (2022). Analysis of the effect of simplified profit tax on SMEs at the level of factual budgeted revenues in Albania. Wseas Transactions on Business and Economics, 19, 1507–1516. https://doi.org/10.37394/23207.2022.19.135
  • Cepel, M., Gavurova, B., Dvorsky, J., & Belas, J. (2020). The impact of the COVID-19 crisis on the perception of business risk in the SME segment. Journal of International Studies, 13(3), 248–263. https://doi.org/10.14254/2071-8330.2020/13-3/16
  • Chattopadhyay, P., Glick, W. H., & Huber, G. P. (2001). Organizational actions in response to threats and opportunities. Academy of Management Journal, 44(5), 937–955. https://doi.org/10.2307/3069439
  • Cho, Y. S., & Linderman, K. (2020). Resource-based product and process innovation model: Theory development and empirical validation. Sustainability, 12(3), 913. https://doi.org/10.3390/su12030913
  • Chou, H.-H., & Zolkiewski, J. (2018). Coopetition and value creation and appropriation: The role of interdependencies, tensions and harmony. Industrial Marketing Management, 70, 25–33. https://doi.org/10.1016/j.indmarman.2017.08.014
  • Çiçeklioğlu, Hüseyin. (2020). VUCA Concept and Leadership. In Management & Strategy (Vol. 1, pp. 229–244). Artikel Akademi.
  • Clampit, J. A., Lorenz, M. P., Gamble, J. E., & Lee, J. (2022). Performance stability among small and medium-sized enterprises during COVID-19: A test of the efficacy of dynamic capabilities. International Small Business Journal, 40(3), 403–419. https://doi.org/10.1177/02662426211033270
  • Corredera-Catalán, F., di Pietro, F., & Trujillo-Ponce, A. (2021). Post-COVID-19 SME financing constraints and the credit guarantee scheme solution in Spain. Journal of Banking Regulation, 22(3), 250–260. https://doi.org/10.1057/s41261-021-00143-7
  • Cowling, M., Brown, R., & Rocha, A. (2020). Did you save some cash for a rainy COVID-19 day? The crisis and SMEs. International Small Business Journal, 38(7), 593–604. https://doi.org/10.1177/0266242620945102
  • Davis, P., Gajendran, T., Vaughan, J., & Owi, T. (2016). Assessing construction innovation: Theoretical and practical perspectives. Construction Economics and Building, 16(3), 104–115. https://doi.org/10.5130/AJCEB.v16i3.5178
  • Dayour, F., Adongo, C. A., Amuquandoh, F. E., & Adam, I. (2020). Managing the COVID-19 crisis: Coping and post-recovery strategies for hospitality and tourism businesses in Ghana. Journal of Hospitality and Tourism Insights, 4(4), 373–392. https://doi.org/10.1108/JHTI-08-2020-0150
  • De Clercq, D., Thongpapanl, N., & Dimov, D. (2014). Contextual ambidexterity in SMEs: The roles of internal and external rivalry. Small Business Economics, 42(1), 191–205. https://doi.org/10.1007/s11187-013-9471-2
  • De Visser, M., de Weerd-Nederhof, P., Faems, D., Song, M., van Looy, B., & Visscher, K. (2010). Structural ambidexterity in NPD processes: A firm-level assessment of the impact of differentiated structures on innovation performance. Technovation, 30(5–6), 291–299. https://doi.org/10.1016/j.technovation.2009.09.008
  • De Vries, H. J., & Verhagen, W. P. (2016). Impact of changes in regulatory performance standards on innovation: A case of energy performance standards for newly built houses. Technovation, 48–49, 56–68. https://doi.org/10.1016/j.technovation.2016.01.008
  • Dejardin, M., Raposo, M. L., Ferreira, J. J., Fernandes, C. I., Veiga, P. M., & Farinha, L. (2022). The impact of dynamic capabilities on SME performance during COVID-19. Review of Managerial Science, 17(5), 1703–1729. https://doi.org/10.1007/s11846-022-00569-x
  • Devi, Y., & Srivastava, A. (2022). Addressing sustainability during and post-COVID-19 pandemic crisis: A literature review and bibliometric analysis to explore the future avenues. Benchmarking: An International Journal, 30(9), 3225–3252. https://doi.org/10.1108/BIJ-04-2021-0223
  • Doerr, S., Erdem, M., Franco, G., Gambacorta, L., & Illes, A. (2021). Technological capacity and firms’ recovery from Covid-19. Economics Letters, 209, 110102. https://doi.org/10.1016/j.econlet.2021.110102
  • Du, L. (2021). How knowledge affects incremental innovation in SMEs: Knowledge base and knowledge heterogeneity. Journal of General Management, 46(2), 91–102. https://doi.org/10.1177/0306307020930196
  • Duran, P., Kammerlander, N., van Essen, M., & Zellweger, T. (2016). Doing more with less: Innovation input and output in family firms. Academy of Management Journal, 59(4), 1224–1264. https://doi.org/10.5465/amj.2014.0424
  • Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11), 1105–1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E
  • El Chaarani, H., Vrontis, P. D., El Nemar, S., & El Abiad, Z. (2022). The impact of strategic competitive innovation on the financial performance of SMEs during COVID-19 pandemic period. Competitiveness Review: An International Business Journal, 32(3), 282–301. https://doi.org/10.1108/CR-02-2021-0024
  • El Nemar, S., El-Chaarani, H., Dandachi, I., & Castellano, S. (2022). Resource-based view and sustainable advantage: A framework for SMEs. Journal of Strategic Marketing, 2022(1), 1–24. https://doi.org/10.1080/0965254X.2022.2160486
  • Endrődi-Kovács, V., & Stukovszky, T. (2022). The adoption of industry 4.0 and digitalisation of Hungarian SMEs. Society and Economy, 44(1), 138–158. https://doi.org/10.1556/204.2021.00024
  • Eriksson, P. E. (2017). Procurement strategies for enhancing exploration and exploitation in construction projects. Journal of Financial Management of Property and Construction, 22(2), 211–230. https://doi.org/10.1108/JFMPC-05-2016-0018
  • Eriksson, P. E., & Szentes, H. (2017). Managing the tensions between exploration and exploitation in large construction projects. Construction Innovation, 17(4), 492–510. https://doi.org/10.1108/CI-05-2016-0032
  • Estensoro, M., Larrea, M., Müller, J. M., & Sisti, E. (2022). A resource-based view on SMEs regarding the transition to more sophisticated stages of industry 4.0. European Management Journal, 40(5), 778–792. https://doi.org/10.1016/j.emj.2021.10.001
  • Falahat, M., Ramayah, T., Soto-Acosta, P., & Lee, Y. Y. (2020). SMEs internationalization: The role of product innovation, market intelligence, pricing and marketing communication capabilities as drivers of SMEs’ international performance. Technological Forecasting and Social Change, 152, 119908. https://doi.org/10.1016/j.techfore.2020.119908
  • Fasth, J., Åkerman, N., Elliot, V., & Hilmersson, M. (2022). Small and medium-sized enterprises response to Covid-19: The effect of external openness and procedural management. International Small Business Journal: Researching Entrepreneurship, 41(5), 465–487. https://doi.org/10.1177/02662426221101528
  • Fath, B., Fiedler, A., Sinkovics, N., Sinkovics, R. R., & Sullivan-Taylor, B. (2020). International relationships and resilience of New Zealand SME exporters during COVID-19. Critical Perspectives on International Business, 17(2), 359–379. https://doi.org/10.1108/cpoib-05-2020-0061
  • Fortes, M. V. B., Agostini, L., Wegner, D., & Nosella, A. (2023). Paradoxes and Tensions in Interorganizational Relationships: A Systematic Literature Review. Journal of Risk and Financial Management, 16(1), 35. https://doi.org/10.3390/jrfm16010035
  • Fragkandreas, T. (2017). Innovation paradoxes: A review and typology of explanations. Prometheus, 35(4), 267–290. https://doi.org/10.1080/08109028.2018.1506620
  • Franczak, J., & Weinzimmer, L. (2022). How SMEs leverage adaptability, risk-taking, and action into positive performance—A moderated mediation model. Journal of Small Business Strategy, 32(4), 16–29. https://doi.org/10.53703/001c.40318
  • Freeman, J., Carroll, G. R., & Hannan, M. T. (1983). The liability of newness: Age dependence in organizational death rates. American Sociological Review, 48(5), 692–710. https://doi.org/10.2307/2094928
  • García-Villagrán, A., Cano-Olivos, P., Martínez-Flores, J. L., & Sánchez-Partida, D. (2020). The COVID-19 Effect in Mexican SMEs. Advances in Science, Technology and Engineering Systems Journal, 5(6), 63–71. https://doi.org/10.25046/aj050608
  • Gavrila, S., & de Lucas Ancillo, A. (2021). Spanish SMEs’ digitalization enablers: E-receipt applications to the offline retail market. Technological Forecasting and Social Change, 162, 120381. https://doi.org/10.1016/j.techfore.2020.120381
  • Gnizy, I., E. Baker, W., & Grinstein, A. (2014). Proactive learning culture. International Marketing Review, 31(5), 477–505. https://doi.org/10.1108/IMR-10-2013-0246
  • Graves, C., & Thomas, J. (2006). Internationalization of Australian family businesses: A managerial capabilities perspective. Family Business Review, 19(3), 207–224. https://doi.org/10.1111/j.1741-6248.2006.00066.x
  • Greenhalgh, T. (1997). How to read a paper: Papers that summarise other papers (systematic reviews and meta-analyses). BMJ (Clinical Research ed.), 315(7109), 672–675. https://doi.org/10.1136/bmj.315.7109.672
  • Henley, A., & Song, M. (2020). Innovation, internationalisation and the performance of microbusinesses. International Small Business Journal: Researching Entrepreneurship, 38(4), 337–364. https://doi.org/10.1177/0266242619893938
  • Hernández-Linares, R., Kellermanns, F. W., & López-Fernández, M. C. (2021). Dynamic capabilities and SME performance: The moderating effect of market orientation. Journal of Small Business Management, 59(1), 162–195. https://doi.org/10.1111/jsbm.12474
  • Hölzl, W. (2009). Is the R&D behaviour of fast-growing SMEs different? Evidence from CIS III data for 16 countries. Small Business Economics, 33(1), 59–75. https://doi.org/10.1007/s11187-009-9182-x
  • Hong, P., Huang, C., & Li, B. (2012). Crisis management for SMEs: Insights from a multiple-case study. International Journal of Business Excellence, 5(5), 535–553. https://doi.org/10.1504/IJBEX.2012.048802
  • Hossain, M. R., Akhter, F., & Sultana, M. M. (2022). SMEs in Covid-19 crisis and combating strategies: A systematic literature review (SLR) and a case from emerging economy. Operations Research Perspectives, 9, 100222. https://doi.org/10.1016/j.orp.2022.100222
  • Hudson, M., Smart, A., & Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations & Production Management, 21(8), 1096–1115. https://doi.org/10.1108/EUM0000000005587
  • Hussain, A., Shahzad, A., Hassan, R., & Doski, S. A. M. (2021). COVID-19 impact on B2B E-commerce: A multi-group analysis of sports and surgical SME’s. Pakistan Journal of Commerce and Social Science, 15(1), 166–195.
  • Ighomereho, S. O., Afolabi, S. T., Agada, S. A., & Ojo, A. A. (2022). Market and entrepreneurial orientations as predictors of small and medium enterprises’ performance in the COVID-19 era. Innovative Marketing, 18(2), 161–173. https://doi.org/10.21511/im.18(2).2022.14
  • Juergensen, J., Guimón, J., & Narula, R. (2020). European SMEs amidst the COVID-19 crisis: Assessing impact and policy responses. Journal of Industrial and Business Economics, 47(3), 499–510. https://doi.org/10.1007/s40812-020-00169-4
  • Kang, Y., Scott-Kennel, J., Battisti, M., & Deakins, D. (2021). Linking inward/outward FDI and exploitation/exploration strategies: Development of a framework for SMEs. International Business Review, 30(3), 101790. https://doi.org/10.1016/j.ibusrev.2020.101790
  • Kaur, V. (2020, June 24). Frugal Innovation: Knowledge-Based Dynamic Capabilities and Pandemic Response [CMR Insights]. California Review Management. https://cmr.berkeley.edu/2020/06/frugal-innovation/
  • Kim, M., Mahoney, J. T., & Tan, D. (2015). Re-conceptualising exploitative and explorative FDI: A balancing-process approach to firm internationalisation. European Journal of International Management, 9(5), 537–565. https://doi.org/10.1504/EJIM.2015.071513
  • Klyver, K., & Nielsen, S. L. (2021). Which crisis strategies are (expectedly) effective among SMEs during COVID-19? Journal of Business Venturing Insights, 16, e00273. https://doi.org/10.1016/j.jbvi.2021.e00273
  • Kowalik, I., & Pleśniak, A. (2022). Marketing determinants of innovation ambidexterity in small and medium‐sized manufacturers. Entrepreneurial Business and Economics Review, 10(2), 163–185. https://doi.org/10.15678/EBER.2022.100210
  • Kraus, S., Clauss, T., Breier, M., Gast, J., Zardini, A., & Tiberius, V. (2020). The economics of COVID-19: Initial empirical evidence on how family firms in five European countries cope with the corona crisis. International Journal of Entrepreneurial Behavior & Research, 26(5), 1067–1092. https://doi.org/10.1108/IJEBR-04-2020-0214
  • Kukanja, M., Planinc, T., & Sikošek, M. (2020). Crisis management practices in tourism SMEs during the Covid-19 pandemic. Organizacija, 53(4), 346–361. https://doi.org/10.2478/orga-2020-0023
  • Kukanja, M., Planinc, T., & Sikošek, M. (2021). Crisis management practices in tourism SMEs during COVID-19 – An integrated model based on SMEs and managers’ characteristics. Tourism, 70(1), 113–126. https://doi.org/10.37741/t.70.1.8
  • Kusuma, G. A. T., Sapta, I. K. S., Wijana, I. M. D., Tahu, G. P., & Indiani, N. L. P. (2022). Building SMEs’ passion for utilising digital media: A study of SMEs during the COVID-19 pandemic. Forum Scientiae Oeconomia, 10(3), 151–168. https://doi.org/10.23762/FSO_VOL10_NO3_8
  • Kyvik, O. (2018). The global mindset: A must for international innovation and entrepreneurship. International Entrepreneurship and Management Journal, 14(2), 309–327. https://doi.org/10.1007/s11365-018-0505-8
  • Lee, H., Kelley, D., Lee, J., & Lee, S. (2012). SME survival: The impact of internationalization, technology resources, and alliances. Journal of Small Business Management, 50(1), 1–19. https://doi.org/10.1111/j.1540-627X.2011.00341.x
  • Liu, Z., & Laperche, B. (2015). The knowledge capital of SMEs: The French paradox. Journal of Innovation Economics & Management, n°17(2), 27–48. https://doi.org/10.3917/jie.017.0027
  • MacGregor Pelikanova, R., Cvik, E. D., & MacGregor, R. K. (2021). Addressing the COVID-19 challenges by SMEs in the hotel industry – a Czech sustainability message for emerging economies. Journal of Entrepreneurship in Emerging Economies, 13(4), 525–546. https://doi.org/10.1108/JEEE-07-2020-0245
  • Mäki, M., & Toivola, T. (2021). Global Market Entry for Finnish SME eCommerce Companies. Technology Innovation Management Review, 11(1), 11–21. https://doi.org/10.22215/timreview/1413
  • Manfield, R. C., & Newey, L. R. (2018). Resilience as an entrepreneurial capability: Integrating insights from a cross-disciplinary comparison. International Journal of Entrepreneurial Behavior & Research, 24(7), 1155–1180. https://doi.org/10.1108/IJEBR-11-2016-0368
  • March, J. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71–87. https://doi.org/10.1287/orsc.2.1.71
  • McCann, F., McGeever, N., & Yao, F. (2023). SME viability in the COVID-19 recovery. Small Business Economics, 61(3), 1053–1074. https://doi.org/10.1007/s11187-022-00723-5
  • Mihai, L. (2021). Study regarding the leadership styles practiced in Catalan SMEs during the COVID-19 pandemic. Journal of EU Research in Business, 2021(2021), 1–24. https://doi.org/10.5171/2021.414966
  • Miocevic, D. (2021). Investigating strategic responses of SMEs during COVID-19 pandemic: A cognitive appraisal perspective. BRQ Business Research Quarterly, 26(4), 313–326. https://doi.org/10.1177/23409444211005779
  • Morgan, T., Anokhin, S., Ofstein, L., & Friske, W. (2020). SME response to major exogenous shocks: The bright and dark sides of business model pivoting. International Small Business Journal: Researching Entrepreneurship, 38(5), 369–379. https://doi.org/10.1177/0266242620936590
  • Nani, G. V., & Ndlovu, I. (2022). Survival of the fittest. How small and medium enterprises (SMEs) in the Bulawayo metropolitan province, Zimbabwe, experienced the covid-19 pandemic. Journal of Global Business and Technology, 18(1), 56–70.
  • Ogrean, C., & Herciu, M. (2021). Romania’s SMEs on the way to EU’s twin transition to digitalization and sustainability. Studies in Business and Economics, 16(2), 282–295. https://doi.org/10.2478/sbe-2021-0040
  • Olejnik, E., & Swoboda, B. (2012). SMEs’ internationalisation patterns: Descriptives, dynamics and determinants. International Marketing Review, 29(5), 466–495. https://doi.org/10.1108/02651331211260340
  • Ortega-Argilés, R., Vivarelli, M., & Voigt, P. (2009). R&D in SMEs: A paradox? Small Business Economics, 33(1), 3–11. https://doi.org/10.1007/s11187-009-9187-5
  • Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ (Clinical Research ed.), 372, n71. https://doi.org/10.1136/bmj.n71
  • Patel, P. C., Messersmith, J. G., & Lepak, D. P. (2013). Walking the tightrope: An assessment of the relationship between high-performance work systems and organizational ambidexterity. Academy of Management Journal, 56(5), 1420–1442. https://doi.org/10.5465/amj.2011.0255
  • Patma, T. S., Wardana, L. W., Wibowo, A., & Narmaditya, B. S. (2020). The shifting of business activities during the COVID-19 pandemic: Does social media marketing matter? Journal of Asian Finance, Economics and Business, 7(12), 283–292. https://doi.org/10.13106/jafeb.2020.vol7.no12.283
  • Pearson, C. M., & Clair, J. A. (1998). Reframing crisis management. Academy of Management Review, 23(1), 59–76. https://doi.org/10.2307/259099
  • Pedauga, L., Sáez, F., & Delgado-Márquez, B. L. (2022). Macroeconomic lockdown and SMEs: The impact of the COVID-19 pandemic in Spain. Small Business Economics, 58(2), 665–688. https://doi.org/10.1007/s11187-021-00476-7
  • Pedersen, C. L., Ritter, T., & Di Benedetto, C. A. (2020). Managing through a crisis: Managerial implications for business-to-business firms. Industrial Marketing Management, 88, 314–322. https://doi.org/10.1016/j.indmarman.2020.05.034
  • Podsakoff, P. M., MacKenzie, S. B., Bachrach, D. G., & Podsakoff, N. P. (2005). The influence of management journals in the 1980s and 1990s. Strategic Management Journal, 26(5), 473–488. https://doi.org/10.1002/smj.454
  • Pressey, A. D., & Vanharanta, M. (2016). Dark network tensions and illicit forbearance: Exploring paradox and instability in illegal cartels. Industrial Marketing Management, 55, 35–49. https://doi.org/10.1016/j.indmarman.2016.02.009
  • Quansah, E., Hartz, D. E., & Salipante, P. (2022). Adaptive practices in SMEs: Leveraging dynamic capabilities for strategic adaptation. Journal of Small Business and Enterprise Development, 29(7), 1130–1148. https://doi.org/10.1108/JSBED-07-2021-0269
  • Quintana, T. A., Park, S., & Cabrera, Y. A. (2015). Assessing the effects of leadership styles on employees’ outcomes in international luxury hotels. Journal of Business Ethics, 129(2), 469–489. https://doi.org/10.1007/s10551-014-2170-3
  • Radicic, D., & Petković, S. (2023). Impact of digitalization on technological innovations in small and medium-sized enterprises (SMEs). Technological Forecasting and Social Change, 191, 122474. https://doi.org/10.1016/j.techfore.2023.122474
  • Rakshit, S., Islam, N., Mondal, S., & Paul, T. (2021). Mobile apps for SME business sustainability during COVID-19 and onwards. Journal of Business Research, 135, 28–39. https://doi.org/10.1016/j.jbusres.2021.06.005
  • Rao, P., Verma, S., Rao, A. A., & Joshi, R. (2022). A conceptual framework for identifying sustainable business practices of small and medium enterprises. Benchmarking: An International Journal, 30(6), 1806–1831. https://doi.org/10.1108/BIJ-11-2021-0699
  • Rêgo, B. S., Jayantilal, S., Ferreira, J. J., & Carayannis, E. G. (2021). Digital transformation and strategic management: A systematic review of the literature. Journal of the Knowledge Economy, 13(4), 3195–3222. https://doi.org/10.1007/s13132-021-00853-3
  • Ribau, C. P., Moreira, A. C., & Raposo, M. (2018). SME internationalization research: Mapping the state of the art. Canadian Journal of Administrative Sciences / Revue Canadienne Des Sciences de L’Administration, 35(2), 280–303. https://doi.org/10.1002/cjas.1419
  • Rozak, H., Adhiatma, A., Fachrunnisa, O., & Rahayu, T. (2023). Social media engagement, organizational agility and digitalization strategic plan to improve SMEs’ performance. IEEE Transactions on Engineering Management, 70(11), 3766–3775. https://doi.org/10.1109/TEM.2021.3085977
  • Runge, S., Schwens, C., & Schulz, M. (2022). The invention performance implications of coopetition: How technological, geographical, and product market overlaps shape learning and competitive tension in R&D alliances. Strategic Management Journal, 43(2), 266–294. https://doi.org/10.1002/smj.3334
  • Rupeika-Apoga, R., Petrovska, K., & Bule, L. (2022). The effect of digital orientation and digital capability on digital transformation of SMEs during the COVID-19 pandemic. Journal of Theoretical and Applied Electronic Commerce Research, 17(2), 669–685. https://doi.org/10.3390/jtaer17020035
  • Saci, K., & Mansour, W. (2023). Risk sharing, SMEs’ financial strategy, and lending guarantee technology. Risks, 11(2), 33. https://doi.org/10.3390/risks11020033
  • Salavou, H., & Lioukas, S. (2003). Radical product innovations in SMEs: The dominance of entrepreneurial orientation. Creativity and Innovation Management, 12(2), 94–108. https://doi.org/10.1111/1467-8691.00272
  • Saroso, H., Dwidienawati, D., Tjahjana, D., Gandasari, D., & Faisal, M. (2022). The impact of COVID-19 on consumer behavior and how business mitigates it: Indonesian small to medium business owners’ perspective – An explorative study. International Journal of Industrial Engineering and Production Research, 33(3), 1–10. https://doi.org/10.22068/ijiepr.33.3.5
  • Siahaan, D. T., & Tan, C. S. L, Department of Accounting, Faculty of Business & Economics, Universitas Indonesia, Indonesia. (2022). What drives the adaptive capability of Indonesian SMEs during the Covid-19 pandemic: The interplay between perceived institutional environment, entrepreneurial orientation, and digital capability. Asian Journal of Business Research, 12(2), 8–27. https://doi.org/10.14707/ajbr.220125
  • Simms, C., McGowan, P., Pickernell, D., Vazquez-Brust, D., & Williams, A. (2022). Uncovering the effectual-causal resilience nexus in the era of Covid-19: A case of a food sector SME’s resilience in the face of the global pandemic. Industrial Marketing Management, 106, 166–182. https://doi.org/10.1016/j.indmarman.2022.08.012
  • Škare, M., & Soriano, D. R. (2021). A dynamic panel study on digitalization and firm’s agility: What drives agility in advanced economies 2009–2018. Technological Forecasting and Social Change, 163, 120418. https://doi.org/10.1016/j.techfore.2020.120418
  • Smith, W. K., & Lewis, M. W. (2011). Toward a Theory of Paradox: A Dynamic equilibrium Model of Organizing. Academy of Management Review, 36(2), 381–403. https://doi.org/10.5465/amr.2009.0223
  • Solberg, E., Traavik, L. E. M., & Wong, S. I. (2020). Digital mindsets: Recognizing and leveraging individual beliefs for digital transformation. California Management Review, 62(4), 105–124. https://doi.org/10.1177/0008125620931839
  • Soluk, J., & Kammerlander, N. (2021). Digital transformation in family-owned Mittelstand firms: A dynamic capabilities perspective. European Journal of Information Systems, 30(6), 676–711. https://doi.org/10.1080/0960085X.2020.1857666
  • Sunarjo, W. A., Nurhayati, S., & Muhardono, A. (2021). Consumer behavior toward adoption of mobile payment: A case study in Indonesia during the COVID-19 pandemic*. Journal of Asian Finance, Economics and Business, 8(4), 581–590. https://doi.org/10.13106/jafeb.2021.vol8.no4.0581
  • Sutrisno Fachrunnisa, O., & Widodo  . (2022). The effectiveness of directing optional activities as capital for small and medium enterprises based on digitalization in the crisis.International Journal of Professional Business Review, 7(2), e0468. https://doi.org/10.26668/businessreview/2022.v7i2.468
  • Syarief, E. (2021). The role of market uncertainty in fostering innovation and green supply chain management on the performance of tourism SMEs. Uncertain Supply Chain Management, 9(3), 617–624. https://doi.org/10.5267/j.uscm.2021.5.009
  • Talapatra, S., Santos, G., Uddin, K., & Carvalho, F, Khulna University of Engineering & Technology, Khulna, Bangladesh. (2019). Main benefits of integrated management systems through literature review. International Journal for Quality Research, 13(4), 1037–1054. https://doi.org/10.24874/IJQR13.04-19
  • Tan, X., Ma, S., Wang, X., Feng, C., & Xiang, L. (2022). The impact of the COVID-19 pandemic on the global dynamic spillover of financial market risk. Frontiers in Public Health, 10, 963620. https://doi.org/10.3389/fpubh.2022.963620
  • Tang, S., Liao, S., Wang, L., Chen, W., & Guo, Z. (2021). A configurational analysis of small and medium-sized enterprises’ radical innovations: The perspective of dynamic capabilities. Frontiers in Psychology, 12, 784738. https://doi.org/10.3389/fpsyg.2021.784738
  • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
  • Terziovski, M. (2010). Innovation practice and its performance implications in SMEs in the manufacturing sector: A resource-based view. Strategic Management Journal, 31(2), 892–902. https://doi.org/10.1002/smj.841
  • Thomä, J., & Zimmermann, V. (2020). Interactive learning—The key to innovation in non-R&D-intensive SMEs? A cluster analysis approach. Journal of Small Business Management, 58(4), 747–776. https://doi.org/10.1080/00472778.2019.1671702
  • Thorgren, S., & Williams, T. A. (2020). Staying alive during an unfolding crisis: How SMEs ward off impending disaster. Journal of Business Venturing Insights, 14, e00187. https://doi.org/10.1016/j.jbvi.2020.e00187
  • Tidström, A. (2014). Managing tensions in coopetition. Industrial Marketing Management, 43(2), 261–271. https://doi.org/10.1016/j.indmarman.2013.12.001
  • Todericiu, R. (2021). Challenges for Romanian SMEs: A study of the romanian central region SMEs. Studies in Business and Economics, 16(3), 266–277. https://doi.org/10.2478/sbe-2021-0059
  • Tranfield, D., & Denyer, D. (2009). Producing a systematic review. In D. A. Buchanan & A. Bryman (Eds.), The Sage handbook of organizational research methods (pp. 671–689). Sage Publications Ltd. http://gent.uab.cat/diego_prior/sites/gent.uab.cat.diego_prior/files/01_a_01_Denyer-Tranfield-Producing-a-Systematic-Review.pdf
  • Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
  • Trawnih, A., Yaseen, H., Al-Adwan, A. S., Alsoud, A. R., & Jaber, O. A. (2021). Factors influencing social media adoption among SMEs during Covid-19 crisis. Journal of Management Information and Decision Sciences, 24(6), 1–18.
  • Tushman, M. L., & O’Reilly, C. A.III, (1996). Ambidextrous organizations: Managing evolutionary and revolutionary change. California Management Review, 38(4), 8–29. https://doi.org/10.2307/41165852
  • Udomdech, P., Papadonikolaki, E., & Davies, A. (2019). Organisational Ambidexterity for Radical Innovation Adoption in Built Environment SMEs. (pp. 1–15).
  • Urbanska, K., Parkitna, A., & Kubicka, J. (2021). Success of SMEs in the era of pandemics. European Research Studies Journal, XXIV(Issue 2), 407–423. https://doi.org/10.35808/ersj/2134
  • Usai, A., Fiano, F., Messeni Petruzzelli, A., Paoloni, P., Farina Briamonte, M., & Orlando, B. (2021). Unveiling the impact of the adoption of digital technologies on firms’ innovation performance. Journal of Business Research, 133, 327–336. https://doi.org/10.1016/j.jbusres.2021.04.035
  • Van Wart, M. (2012). The role of trust in leadership. Public Administration Review, 72(3), 454–458. https://doi.org/10.1111/j.1540-6210.2011.02576.x
  • Vargo, J., & Seville, E. (2011). Crisis strategic planning for SMEs: Finding the silver lining. International Journal of Production Research, 49(18), 5619–5635. https://doi.org/10.1080/00207543.2011.563902
  • Wahid, R. A., & Zulkifli, N. A. (2021). Factors affecting the adoption of digital transformation among SME’s in Malaysia. Journal of Information Technology Management, 13(3), 126–140. https://doi.org/10.22059/JITM.2021.83233
  • Wang, L., Yu, J., & Chan, K. C. (2021). Product line transformation, foreign sales, and firm value: Evidence from COVID-19 pandemic governance in urban China. Research in International Business and Finance, 58, 101487. https://doi.org/10.1016/j.ribaf.2021.101487
  • Wang, Y. L., Wang, Y., & Horng, R. Y. (2010). Learning and innovation in small and medium enterprises. Industrial Management & Data Systems, 110(2), 175–192. https://doi.org/10.1108/02635571011020296
  • Wang, Y., & Shi, X. (2011). Thrive, not just survive: Enhance dynamic capabilities of SMEs through IS competence. Journal of Systems and Information Technology, 13(2), 200–222. https://doi.org/10.1108/13287261111136016
  • Wenzel, M., Stanske, S., & B. Lieberman, M. (2021). Strategic responses to crisis. Strategic Management Journal, 42(2), 7–18. https://doi.org/10.1002/smj.3161
  • Widianto, S., & Harsanto, B. (2017). The impact of transformational leadership and organizational culture on firm performance in Indonesia SMEs. In The Palgrave handbook of leadership in transforming Asia (pp. 503–517). Palgrave Macmillan. https://doi.org/10.1057/978-1-137-57940-9_27
  • World Economic Forum. (2023). The Global Risks Report 2023.
  • Xu, Y. (2020). Digital innovation ecosystem: Research context, research hotspot and research trends – Knowledge mapping analysis using citespace. Journal of Electronics and Information Science, 5(1), 72–80. https://doi.org/10.23977/jeis.2020.51011
  • Yeon, G., Hong, P. C., Elangovan, N., & Divakar, G. M. (2022). Implementing strategic responses in the COVID-19 market crisis: A study of small and medium enterprises (SMEs) in India. Journal of Indian Business Research, 14(3), 319–338. https://doi.org/10.1108/JIBR-04-2021-0137
  • Yu, L. (2022). How informal networks impacts ambidextrous innovation via absorptive capacity. Frontiers in Business, Economics and Management, 5(3), 138–142. https://doi.org/10.54097/fbem.v5i3.1995
  • Yusof, N., Kamal, E. M., Lou, E. C., & Kamaruddeen, A. M. (2023). Effects of innovation capability on radical and incremental innovations and business performance relationships. Journal of Engineering and Technology Management, 67, 101726. https://doi.org/10.1016/j.jengtecman.2022.101726
  • Zahra, S. A. (2022). International entrepreneurship by family firms post Covid. Journal of Family Business Strategy, 13(2), 100482. https://doi.org/10.1016/j.jfbs.2021.100482
  • Zhang, H., Lu, Y., Wang, B., & Wu, S. (2015). The impacts of technological environments and co-creation experiences on customer participation. Information & Management, 52(4), 468–482. https://doi.org/10.1016/j.im.2015.01.008
  • Zhang, Z., Zhu, H., Zhou, Z., & Zou, K. (2022). How does innovation matter for sustainable performance? Evidence from small and medium-sized enterprises. Journal of Business Research, 153, 251–265. https://doi.org/10.1016/j.jbusres.2022.08.034