Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector

References

• Airey, D., & Shackley, M. (1997). Tourism development in Uzbekistan. Tourism Management, 18(4), 1–16.
   Web of Science ®Google Scholar
• Alrawadieh, Z., Alrawadieh, Z., & Cetin, G. (2021). Digital transformation and revenue management: Evidence from the hotel industry. Tourism Economics, 27(2), 1–17. https://doi.org/10.1177/1354816620901928
   Web of Science ®Google Scholar
• Anderson, W., & Sanga, J. J. (2019). Academia–industry partnerships for hospitality and tourism education in Tanzania. Journal of Hospitality & Tourism Education, 31(1), 34–48. https://doi.org/10.1080/10963758.2018.1480959
   Web of Science ®Google Scholar
• Bassano, C., Barile, S., Piciocchi, P., Spohrer, J. C., Iandolo, F., & Fisk, R. (2019). Storytelling about places: Tourism marketing in the digital age. Cities, 87, 10–20. https://doi.org/10.1016/j.cities.2018.12.025
   Web of Science ®Google Scholar
• Baum, T. (Ed.). (2016). Human resource issues in international tourism. Elsevier.
   Google Scholar
• Beatty, R. W. (2015). HR analytics and metrics: scoring on the business scorecard. In The rise of HR (pp. 285–294). HR Certification Institute.
   Google Scholar
• Beritelli, P., & Laesser, C. (2011). Power dimensions and influence reputation in tourist destinations: Empirical evidence from a network of actors and stakeholders. Tourism Management, 32(6), 1299–1309.
   Web of Science ®Google Scholar
• Biagi, B., Ladu, M. G., & Royuela, V. (2017). Human development and tourism specialization. Evidence from a panel of developed and developing countries. International Journal of Tourism Research, 19(2), 160–178. https://doi.org/10.1002/jtr.2094
   Web of Science ®Google Scholar
• Blake, A., Arbache, J. S., Sinclair, M. T., & Teles, V. (2008). Tourism and poverty relief. Annals of Tourism Research, 35(1), 107–126. https://doi.org/10.1016/j.annals.2007.06.013
   Web of Science ®Google Scholar
• Booyens, I. (2020). Education and skills in tourism: Implications for youth employment in South Africa. Development Southern Africa, 37(5), 825–839. https://doi.org/10.1080/0376835X.2020.1725447
   Web of Science ®Google Scholar
• Brida, J. G., Cortes-Jimenez, I., & Pulina, M. (2016). Has the tourism-led growth hypothesis been validated? A literature reviews. Current Issues in Tourism, 19(5), 394–430. https://doi.org/10.1080/13683500.2013.868414
   Web of Science ®Google Scholar
• Byrd, E. T. (2007). Stakeholders in sustainable tourism development and their roles: applying stakeholder theory to sustainable tourism development. Tourism Review, 62(2), 6–13. https://doi.org/10.1108/16605370780000309
   Google Scholar
• Chan, N. L., & Guillet, B. D. (2011). Investigation of social media marketing: how does the hotel industry in Hong Kong perform in marketing on social media websites? Journal of Travel & Tourism Marketing, 28(4), 345–368. https://doi.org/10.1080/10548408.2011.571571
   Web of Science ®Google Scholar
• Creswell, J. W., & Clark, V. L. P. (2017). Designing and conducting mixed methods research. Sage publications.
   Google Scholar
• Croes, R., Ridderstaat, J., & Shapoval, V. (2020). Extending tourism competitiveness to human development. Annals of Tourism Research, 80, 102825. https://doi.org/10.1016/j.annals.2019.102825
   Web of Science ®Google Scholar
• Espino-Rodríguez, T. F., & Gil-Padilla, A. M. (2015). The structural and infrastructural decisions of operations management in the hotel sector and their impact on organizational performance. Tourism and Hospitality Research, 15(1), 3–18. https://doi.org/10.1177/1467358414553866
   Web of Science ®Google Scholar
• Fang, W. T. (2020). Tourism in emerging economies. Springer Singapore.
   Google Scholar
• Figueroa-Domecq, C., Kimbu, A., de Jong, A., & Williams, A. M. (2022). Sustainability through the tourism entrepreneurship journey: A gender perspective. Journal of Sustainable Tourism, 30(7), 1562–1585. https://doi.org/10.1080/09669582.2020.1831001
   Web of Science ®Google Scholar
• Folarin, O., Oladipupo, E., Ajogbeje, K., & Adeniyi, O. (2017). Does tourism development contribute to human capital development in Africa? Tourism: An International Interdisciplinary Journal, 65(3), 314–329.
   Google Scholar
• Griffin, W. C. (2022). Perceptions of hospitality industry professionals and hospitality faculty on industry-academia collaborations. Journal of Hospitality & Tourism Education, 34(2), 99–110. https://doi.org/10.1080/10963758.2020.1791137
   Web of Science ®Google Scholar
• Gupta, V., & Sahu, G. (2021). Reviving the Indian hospitality industry after the Covid-19 pandemic: the role of innovation in training. Worldwide Hospitality and Tourism Themes, 13(5), 599–609. https://doi.org/10.1108/WHATT-05-2021-0065
   Web of Science ®Google Scholar
• Haldorai, K., Kim, W. G., Pillai, S. G., Park, T. E., & Balasubramanian, K. (2019). Factors affecting hotel employees’ attrition and turnover: Application of pull-push-mooring framework. International Journal of Hospitality Management, 83, 46–55. https://doi.org/10.1016/j.ijhm.2019.04.003
   Web of Science ®Google Scholar
• Hareebin, Y. (2020). Factors affecting human capital and innovative entrepreneurial capabilities of tour operators: Evidence from Andaman Coast, Thailand. The Journal of Asian Finance, Economics and Business, 7(10), 359–368. https://doi.org/10.13106/jafeb.2020.vol7.no10.359
   Web of Science ®Google Scholar
• Huynh, D. V., Truong, T. T. K., Duong, L. H., Nguyen, N. T., Dao, G. V. H., & Dao, C. N. (2021). The COVID-19 pandemic and its impacts on tourism business in a developing city: Insight from Vietnam. Economies, 9(4), 172. https://doi.org/10.3390/economies9040172
   Web of Science ®Google Scholar
• Janjua, Z. U. A., Krishnapillai, G., & Rahman, M. (2021). A systematic literature review of rural homestays and sustainability in tourism. SAGE Open, 11(2), 215824402110071. https://doi.org/10.1177/21582440211007117
   Web of Science ®Google Scholar
• Johnson, K. R., & Bartlett, K. R. (2013). The role of tourism in national human resource development: a Jamaican perspective. Human Resource Development International, 16(2), 205–219. https://doi.org/10.1080/13678868.2013.771867
   Google Scholar
• Johnson, M. H., Bartlett, K. R., Cunningham, P., Lynham, S. A., & Von der Marwitz, J. (2010). A necessary dialogue: a South African case study exploring the role of national HRD in HIV/AIDS non-government organizations. Human Resource Development International, 13(2), 165–183. https://doi.org/10.1080/13678861003703708
   Google Scholar
• Johnson, R. B., & Onwuegbuzie, A. J. (2004). Mixed methods research: A research paradigm whose time has come. Educational Researcher, 33(7), 14–26. https://doi.org/10.3102/0013189X033007014
   Google Scholar
• Kantarci, K., Uysal, M., Magnini, V., & Bas, M. A. (2016). Tourism in central Asia (pp. 295–306). Routledge.
   Google Scholar
• Kaplan, L. (2004). Skills development in tourism: South Africa’s tourism-led development strategy. GeoJournal, 60(3), 217–227. https://doi.org/10.1023/B:GEJO.0000034729.04687.a2
   Google Scholar
• Kapoor, R., & Kapoor, K. (2021). The transition from traditional to digital marketing: a study of the evolution of e-marketing in the Indian hotel industry. Worldwide Hospitality and Tourism Themes, 13(2), 199–213. https://doi.org/10.1108/WHATT-10-2020-0124
   Web of Science ®Google Scholar
• Khitarishvili, T. (2016). Gender inequalities in labour markets in Central Asia [Paper presentation]. In UNDP/ILO conference on employment, trade and human development in Central Asia.
   Google Scholar
• Khoo-Lattimore, C., Mura, P., & Yung, R. (2019). The time has come: A systematic literature review of mixed methods research in tourism. Current Issues in Tourism, 22(13), 1531–1550. https://doi.org/10.1080/13683500.2017.1406900
   Web of Science ®Google Scholar
• Khurana, K. (2021). Uzbekistan: The silk route of handloom. In Handloom sustainability and culture (pp. 281–294). Springer.
   Google Scholar
• Khurana, K., & Ryabchykova, K. (2018). Sustainable business strategies for local fashion communities (small and medium scale enterprises) in Ethiopia and Ukraine. Fashion & Textile Research Journal, 20(1), 22–33.
   Google Scholar
• Knight, D. W., & Cottrell, S. P. (2016). Evaluating tourism-linked empowerment in Cuzco, Peru. Annals of Tourism Research, 56, 32–47. https://doi.org/10.1016/j.annals.2015.11.007
   Web of Science ®Google Scholar
• Koodsela, W., Dong, H., & Sukpatch, K. (2019). A holistic conceptual framework into practice-based on urban tourism toward sustainable development in Thailand. Sustainability, 11(24), 7152. https://doi.org/10.3390/su11247152
   Web of Science ®Google Scholar
• Mamirkulova, G., Mi, J., Abbas, J., Mahmood, S., Mubeen, R., & Ziapour, A. (2020). New Silk Road infrastructure opportunities in developing tourism environment for residents better quality of life. Global Ecology and Conservation, 24, e01194. https://doi.org/10.1016/j.gecco.2020.e01194
   Web of Science ®Google Scholar
• Marler, J. H., & Boudreau, J. W. (2017). An evidence-based review of HR Analytics. The International Journal of Human Resource Management, 28(1), 3–26. https://doi.org/10.1080/09585192.2016.1244699
   Web of Science ®Google Scholar
• Marques, L., & Borba, C. (2017). Co-creating the city: Digital technology and creative tourism. Tourism Management Perspectives, 24, 86–93. https://doi.org/10.1016/j.tmp.2017.07.007
   Web of Science ®Google Scholar
• McCartney, G., & Kwok, S. S. (2022). Closing the gap between hospitality industry and academia research agendas: An exploratory analysis case study. Journal of Quality Assurance in Hospitality & Tourism, 24(2), 192–210. https://doi.org/10.1080/1528008X.2021.2024782
   Web of Science ®Google Scholar
• Mehrotra, S. K., & Delamonica, E. (2007). Eliminating human poverty: macroeconomic and social policies for equitable growth. (Vol. 1, No. 84277–84774). zed Books.
   Google Scholar
• Nair, V., Munikrishnan, U. T., Rajaratnam, S. D., & King, N. (2015). Redefining rural tourism in Malaysia: A conceptual perspective. Asia Pacific Journal of Tourism Research, 20(3), 314–337. https://doi.org/10.1080/10941665.2014.889026
   Web of Science ®Google Scholar
• Napathorn, C., & Kuruvilla, S. (2017). Human resource management in Indonesia, Malaysia, and Thailand. In Routledge handbook of human resource management in Asia (pp. 333–354). Routledge.
   Google Scholar
• Nyanjom, J., Boxall, K., & Slaven, J. (2018). Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism. Tourism Geographies, 20(4), 675–697. https://doi.org/10.1080/14616688.2018.1477828
   Web of Science ®Google Scholar
• Olimovich, D. I. (2015). Tourism potential of Uzbekistan. Lucrările Seminarului Geografic Dimitrie Cantemir, 40, 125–130.
   Google Scholar
• Pablo-Romero, M. D. P., & Molina, J. A. (2013). Tourism and economic growth: A review of empirical literature. Tourism Management Perspectives, 8, 28–41. https://doi.org/10.1016/j.tmp.2013.05.006
   Google Scholar
• Pasanchay, K., & Schott, C. (2021). Community-based tourism homestays’ capacity to advance the Sustainable Development Goals: A holistic sustainable livelihood perspective. Tourism Management Perspectives, 37, 100784. https://doi.org/10.1016/j.tmp.2020.100784
   Web of Science ®Google Scholar
• Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology & Tourism, 22(3), 455–476. https://doi.org/10.1007/s40558-019-00160-3
   Web of Science ®Google Scholar
• Rai, S., & Nayak, J. K. (2019). Hospitality branding in emerging economies: an Indian perspective. Journal of Tourism Futures, 5(1), 22–34. https://doi.org/10.1108/JTF-07-2018-0047
   Web of Science ®Google Scholar
• Rekha, Y. C., & Reddy, S. S. (2013). Human resource development in tourism industry. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2365729
   Google Scholar
• Richman, N. (2015). Human resource management and human resource development: Evolution and contributions. Creighton Journal of Interdisciplinary Leadership, 1(2), 120–129. https://doi.org/10.17062/cjil.v1i2.19
   Google Scholar
• Ritsri, U., & Meeprom, S. (2020). Does knowledge management practice produce accounting employee productivity in the tourism business in Thailand? Anatolia, 31(1), 99–110. https://doi.org/10.1080/13032917.2019.1708424
   Google Scholar
• Rivera, M. A. (2017). The synergies between human development, economic growth, and tourism within a developing country: An empirical model for Ecuador. Journal of Destination Marketing & Management, 6(3), 221–232. https://doi.org/10.1016/j.jdmm.2016.04.002
   Web of Science ®Google Scholar
• Saarinen, J., & Rogerson, C. M. (2014). Tourism and the millennium development goals: Perspectives beyond 2015. Tourism Geographies, 16(1), 23–30. https://doi.org/10.1080/14616688.2013.851269
   Web of Science ®Google Scholar
• Saito, H., & Ruhanen, L. (2017). Power in tourism stakeholder collaborations: Power types and power holders. Journal of Hospitality and Tourism Management, 31, 189–196. https://doi.org/10.1016/j.jhtm.2017.01.001
   Web of Science ®Google Scholar
• Sami, B. A., & Mohamed, G. (2014). Determinants of tourism hotel profitability in Tunisia. Tourism and Hospitality Research, 14(4), 163–175. https://doi.org/10.1177/1467358414543970
   Google Scholar
• Scheyvens, R., & Laeis, G. (2021). Linkages between tourist resorts, local food production and the sustainable development goals. Tourism Geographies, 23(4), 787–809. https://doi.org/10.1080/14616688.2019.1674369
   Web of Science ®Google Scholar
• Sergeyeva, A., Abdullina, A., Nazarov, M., Turdimambetov, I., Maxmudov, M., & Yanchuk, S. (2022). Development of Cross-Border Tourism in Accordance with the Principles of Sustainable Development on the Kazakhstan-Uzbekistan Border. Sustainability, 14(19), 12734. https://doi.org/10.3390/su141912734
   Google Scholar
• Sheehan, L. R., & Ritchie, J. B. (2005). Destination stakeholders exploring identity and salience. Annals of Tourism Research, 32(3), 711–734. https://doi.org/10.1016/j.annals.2004.10.013
   Web of Science ®Google Scholar
• Soh, J. K. M. M. (2008). Human resource development in the tourism sector in Asia. Perspectives in Asian Leisure and Tourism, 1(1), 7.
   Google Scholar
• Stewart, J., & Sambrook, S. (2012). The historical development of human resource development in the United Kingdom. Human Resource Development Review, 11(4), 443–462. https://doi.org/10.1177/1534484312454118
   Web of Science ®Google Scholar
• Tabassum, N., Shafique, S., Konstantopoulou, A., & Arslan, A. (2019). Antecedents of women managers’ resilience: conceptual discussion and implications for HRM. International Journal of Organizational Analysis, 27(2), 241–268. https://doi.org/10.1108/IJOA-07-2018-1476
   Web of Science ®Google Scholar
• Tharenou, P., Saks, A. M., & Moore, C. (2007). A review and critique of research on training and organizational-level outcomes. Human Resource Management Review, 17(3), 251–273. https://doi.org/10.1016/j.hrmr.2007.07.004
   Google Scholar
• Truong, D., Xiaoming Liu, R., & Yu, J. J. (. (2020). Mixed methods research in tourism and hospitality journals. International Journal of Contemporary Hospitality Management, 32(4), 1563–1579. https://doi.org/10.1108/IJCHM-03-2019-0286
   Web of Science ®Google Scholar
• Tynaliev, U. M., & McLean, G. N. (2011). Labour migration and national human resource development in the context of post-Soviet Kyrgyzstan. Human Resource Development International, 14(2), 199–215. https://doi.org/10.1080/13678868.2011.558316
   Google Scholar
• Ulrich, D., & Dulebohn, J. H. (2015). Are we there yet? What’s next for HR? Human Resource Management Review, 25(2), 188–204. https://doi.org/10.1016/j.hrmr.2015.01.004
   Web of Science ®Google Scholar
• Wang, X., & McLean, G. N. (2007). The dilemma of defining international human resource development. Human Resource Development Review, 6(1), 96–108. https://doi.org/10.1177/1534484306296305
   Google Scholar
• Wang, Y., Kitterlin-Lynch, M., & Williams, J. (2018). Hospitality cooperative education: What are the benefits for industry partners? Journal of Hospitality & Tourism Education, 30(2), 127–133. https://doi.org/10.1080/10963758.2018.1436970
   Web of Science ®Google Scholar
• Welter, F., Smallbone, D., & Mirzakhalikova, D. (2017). Women entrepreneurs between tradition and modernity–the case of Uzbekistan. In Enterprising women in transition economies. (pp. 59–80). Routledge.
   Google Scholar
• Yeh, S.-S. (2021). Tourism recovery strategy against COVID-19 pandemic. Tourism Recreation Research, 46(2), 188–194. https://doi.org/10.1080/02508281.2020.1805933
   Web of Science ®Google Scholar
• Zopiatis, A., Papadopoulos, C., & Theofanous, Y. (2021). A systematic review of literature on hospitality internships. Journal of Hospitality, Leisure, Sport & Tourism Education, 28, 100309. https://doi.org/10.1016/j.jhlste.2021.100309
   Web of Science ®Google Scholar