Using a stakeholder co-design approach to develop interventions for quality improvement based on patient complaints

Emily O’Dowda Irish Centre for Applied Patient Safety and Simulation, School of Medicine, University of Galway, Galway, Ireland;b Department of Surgical Affairs, RCSI, Dublin, IrelandCorrespondence[email protected] [email protected]

https://orcid.org/0000-0001-9283-5459 View further author information

Sinéad Lydona Irish Centre for Applied Patient Safety and Simulation, School of Medicine, University of Galway, Galway, Ireland;c Discipline of General Practice, School of Medicine, University of Galway, Galway, IrelandView further author information

Chris Rudlandd National Complaints Governance and Learning Team, Health Service Executive, Limerick, IrelandView further author information

Alex Gillespiee London School of Economics, London, UK;f Quality and Safety Improvement Directorate, St James's Hospital, Dublin, IrelandView further author information

Elaine Ahernd National Complaints Governance and Learning Team, Health Service Executive, Limerick, IrelandView further author information

Marie E. Wardg Quality and Safety Improvement Directorate, St James’s Hospital, Dublin, Ireland;h Centre for Innovative Human Systems, School of Psychology, Trinity College, The University of Dublin, Dublin, IrelandView further author information

Maria Kanef Quality and Safety Improvement Directorate, St James's Hospital, Dublin, IrelandView further author information

Tom Readere London School of Economics, London, UKView further author information

Paul O’Connora Irish Centre for Applied Patient Safety and Simulation, School of Medicine, University of Galway, Galway, Ireland;c Discipline of General Practice, School of Medicine, University of Galway, Galway, IrelandView further author information

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Using a stakeholder co-design approach to develop interventions for quality improvement based on patient complaints

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