A meta-analysis of antecedents and outcomes of psychological capital in hospitality and tourism

ABSTRACT

While numerous studies have explored psychological capital (PsyCap), there has been a limited endeavor to offer a comprehensive overview of PsyCap within the realm of hospitality and tourism. This study conducted a meta-analytical review, seeking to elucidate the direction and magnitude of effect sizes pertaining to the relationships between PsyCap, its antecedents and outcomes, while also considering the moderating effects of national culture, measurement and time lag. To test the proposed hypotheses, altogether, 68 empirical studies (21 antecedents and outcomes, total sample size N = 22,071) were collected and utilized. The results demonstrated that PsyCap had significant associations with antecedents such as leaderships and organizational context and outcomes including work attitudes, emotional labor, role conflicts and stressors, organizational contexts, performance, wellness and life satisfaction and intention to stay or leave. The findings also highlighted the moderating effects of national culture, measurement and time lag on the relationships between PsyCap and its outcomes. To our knowledge, this is the first meta-analysis of PsyCap in the context of hospitality and tourism. In addition, the current research adds value by examining various moderators, which has not been done in previous review articles of PsyCap.

摘要

虽然许多研究都探讨了心理资本 (PsyCap), 但在酒店和旅游领域提供心理资本的全面概述的文章却屈指可数。 这项研究利用荟萃分析试图阐明心理资本与其前因变量和结果变量之间关系的效应量的方向和大小, 同时也考虑到国家文化、测量工具和时间间隔的调节作用。 为了检验所提出的假设, 总共收集并利用了68项实证研究 (21个前因和结果变量, 总样本量 N=22071)。 结果表明, 心理资本与与其前因变量诸如领导力、组织环境以及结果变量包括工作态度、情绪劳动、角色冲突和压力源、组织环境、绩效、健康和生活满意度、留职或离职的意愿等显著相关。 研究结果还强调了国家文化、测量工具和时间间隔对心理资本及其结果变量之间关系的调节作用。 据我们所知, 这是 PsyCap 在酒店和旅游业背景下的首次荟萃分析。 此外, 目前的研究通过检验各种调节变量增加了价值, 这在 PsyCap以往的综述文章中是没有做到的。

KEYWORDS:

• Meta-analysis
• psychological capital
• antecedents
• outcomes

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

The work was supported by the General items of pedagogy in 2021 (The National Social Science Fund of China) [BJA210103].