Journal of Hospitality Marketing & Management, Volume 33, Issue 3 (2024)

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Journal of Hospitality Marketing & Management, Volume 33, Issue 3 (2024)

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Research Article

Article
How does artificial intelligence (AI) enhance hospitality employee innovation? The roles of exploration, AI trust, and proactive personality
Haiyan Kong, Zihan Yin, Kaye Chon, Yue Yuan & Jinhan Yu
Pages: 261-287
Published online: 26 Sep 2023
AbstractforHow does artificial intelligence (AI) enhance hospitality employee innovation? The roles of exploration, AI trust, and proactive personality | Full Text | References | PDF (906.9 KB) | EPUB
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Article
Navigating the online reputation maze: impact of review availability and heuristic cues on restaurant influencer marketing effectiveness
Nadia Hanin Nazlan, Huiying Zhang, Jie Sun & Wen Chang
Pages: 288-307
Published online: 18 Aug 2023
AbstractforNavigating the online reputation maze: impact of review availability and heuristic cues on restaurant influencer marketing effectiveness | Full Text | References | PDF (723 KB) | EPUB
  • 928 Views
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Article
Investigating a sequential mediation effect between unethical leadership and unethical pro-family behavior: testing moral awareness as a moderator
Saeid Nosrati, Niusha Talebzadeh, Ali Ozturen & Levent Altinay
Pages: 308-332
Published online: 24 Sep 2023
AbstractforInvestigating a sequential mediation effect between unethical leadership and unethical pro-family behavior: testing moral awareness as a moderator | Full Text | References | PDF (1.2 MB) | EPUB
  • 659 Views
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Article
Facing the era of smartness – delivering excellent smart hospitality experiences through cloud computing
Hsuan Hsu
Pages: 333-359
Published online: 28 Aug 2023
AbstractforFacing the era of smartness – delivering excellent smart hospitality experiences through cloud computing | Full Text | References | PDF (2.1 MB) | EPUB | Supplemental
  • 462 Views
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Article
Hi Alexa, do hotel guests have privacy concerns with you?: A cross-cultural study
Jungsun (Sunny) Kim, Mehmet Erdem & Boran Kim
Pages: 360-383
Published online: 31 Aug 2023
AbstractforHi Alexa, do hotel guests have privacy concerns with you?: A cross-cultural study | Full Text | References | PDF (1.6 MB) | EPUB
  • 651 Views
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Article
From screen to service: how corporate social responsibility messages on social media shape hotel consumer advocacy
Naveed Ahmad, Aqeel Ahmad, Anna Lewandowska & Heesup Han
Pages: 384-413
Published online: 12 Nov 2023
AbstractforFrom screen to service: how corporate social responsibility messages on social media shape hotel consumer advocacy | Full Text | References | PDF (2.9 MB) | EPUB
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