What Determines the Engagement of Nurses in Organizational Learning Post Covid-19? The Role of Street-Level Bureaucracy and Florence Nightingale Theories

References

• Ali, H. (2018). Societal factors that induce career change decision among nurses working at different Sohag city hospitals. Egyptian Nursing Journal, 14(2), 130–140.
   Google Scholar
• Alvesson, M., & Kärreman, D. (2011). Qualitative research and theory development. Sage.
   Google Scholar
• Alvesson, M., & Kärreman, D. (2011a). Qualitative research and theory development. Sage.
   Google Scholar
• Argote, L., & Miron-Spektor, E. (2011b). Organizational learning: From experience to knowledge. Organization Science, 22(5), 1123–1137. https://doi.org/10.1287/orsc.1100.0621
   Web of Science ®Google Scholar
• Argyris, C. (1982). Reasoning, learning, and action: Individual and organizational. Jossey-Bass, Inc.
   Google Scholar
• Argyris, C., & Schön, D. (1978). Organizational learning: A theory of action perspective. Addison Wesley.
   Google Scholar
• Bellizzi, S., & Padrini, S. (2021). Report of the ‘satisfaction’ survey amongst public health services nurses in port said. BMC Nursing, 20(1), 199. https://doi.org/10.1186/s12912-021-00707-y
   PubMed Web of Science ®Google Scholar
• Bloomfield, B., & Dale, K. (2015). Fit for work? Redefining ‘normal’ and ‘extreme’ through human enhancement technologies. Organization, 22(4), 552–569. https://doi.org/10.1177/1350508415572507
   Web of Science ®Google Scholar
• Brodkin, E. Z. (2011). Policy work: Street-level organizations under new managerialism. Journal of Public Administration Research and Theory, 21(Supplement 2), i253–i277. https://doi.org/10.1093/jopart/muq093
   Web of Science ®Google Scholar
• Cai, M., Tindal, S., Tartanoglu Bennett, S., & Velu, J. (2021). It’s like a war zone’: Jay’s liminal experience of normal and extreme work in a UK supermarket during the COVID-19 pandemic. Work, Employment and Society, 35(2), 386–395. https://doi.org/10.1177/0950017020966527
   Web of Science ®Google Scholar
• Cham, B. S., Boeing, A. A., Wilson, M. D., Griffin, M. A., & Jorritsma, K. (2021). Endurance in extreme work environments. Organizational Psychology Review, 11(4), 343–364. https://doi.org/10.1177/20413866211006441
   Web of Science ®Google Scholar
• Chui, C. H. (2022). Opportunities for organizational learning and innovation: A nonprofit case study during COVID-19 in Hong Kong. Nonprofit Management & Leadership, 33(2), 441–452. https://doi.org/10.1002/nml.21528
   Web of Science ®Google Scholar
• Cohen, L., Manion, L., & Morrison, K. (2000). Research methods in education. Routledge.
   Google Scholar
• Crossan, M. M., Lane, H. W., & White, R. E. (1999). An organizational learning framework: From intuition to institution. The Academy of Management Review, 24(3), 522–537. https://doi.org/10.2307/259140
   Web of Science ®Google Scholar
• Crossan, M. M., Maurer, C. C., & White, R. E. (2011). Reflections on the 2009 AMR decade award: Do we have a theory of organizational learning? Academy of Management Review, 36(3), 446–460. https://doi.org/10.5465/amr.2010.0544
   Web of Science ®Google Scholar
• Dee, J. R., & Leišyte, L. (2016). “Organizational learning in higher education institutions: Theories, frameworks, and a potential research agenda. In Paulsen, M.B. (Ed.), Higher education: Handbook of theory and research (pp. 275–348). Springer International Publishing.
   Google Scholar
• Denzin, N. K., & Lincoln, Y. S. (Eds.). (2011). The Sage handbook of qualitative research. Sage.
   Google Scholar
• Driggin, E., Madhavan, M. V., Bikdeli, B., Chuich, T., Laracy, J., Biondi-Zoccai, G., Brown, T. S., Der Nigoghossian, C., Zidar, D. A., Haythe, J., Brodie, D., Beckman, J. A., Kirtane, A. J., Stone, G. W., Krumholz, H. M., & Parikh, S. A. (2020). Cardiovascular considerations for patients, health care workers, and health systems during the coronavirus disease 2019 (COVID 19). Journal of the American College of Cardiology, 75(18), 2352–2371. https://doi.org/10.1016/j.jacc.2020.03.031
   PubMed Web of Science ®Google Scholar
• Edmonstone, J. D. (2018). Organizational learning. Leadership in Health Services (Bradford, England), 31(4), 434–440. https://doi.org/10.1108/LHS-08-2017-0050
   PubMedGoogle Scholar
• Elhabashy, S., & Abdelgawad, E. M. (2019). The history of nursing profession in ancient Egyptian society. International Journal of Africa Nursing Sciences, 11, 100174. https://doi.org/10.1016/j.ijans.2019.100174
   Google Scholar
• Etikan, I., Musa, S. A., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4. https://doi.org/10.11648/j.ajtas.20160501.11
   Google Scholar
• Fang, S. C., & Chen, H. K. (2016). Strategic intent, organizational environment and organizational learning mechanisms: A multiple-case study in the construction industry in Taiwan. Personnel Review, 45(5), 928–946. https://doi.org/10.1108/PR-11-2014-0266
   Web of Science ®Google Scholar
• Farr-Wharton, B., Brunetto, Y., Wankhade, P., Saccon, C., & Xerri, M. (2021). Comparing the impact of authentic leadership on Italian and UK police officers’ discretionary power, well-being and commitment. Policing: An International Journal, 44(5), 741–755. https://doi.org/10.1108/PIJPSM-09-2020-0156
   Web of Science ®Google Scholar
• Firew, T., Sano, E. D., Lee, J. W., Flores, S., Lang, K., Salman, K., Greene, M. C., & Chang, B. P. (2020). Protecting the front line: A cross-sectional survey analysis of the occupational factors contributing to healthcare workers’ infection and psychological distress during the COVID-19 pandemic in the USA. BMJ Open, 10(10), e042752. https://doi.org/10.1136/bmjopen-2020-042752
   PubMed Web of Science ®Google Scholar
• García-Morales, V. J., Jiménez-Barrionuevo, M. M., & Gutiérrez-Gutiérrez, L. (2012). Transformational leadership influence on organizational performance through organizational learning and innovation. Journal of Business Research, 65(7), 1040–1050. https://doi.org/10.1016/j.jbusres.2011.03.005
   Web of Science ®Google Scholar
• Garud, R., Dunbar, R. L. M., & Bartel, C. A. (2011). Dealing with unusual experiences: A narrative perspective on organizational learning. Organization Science, 22(3), 587–601. https://doi.org/10.1287/orsc.1100.0536
   Web of Science ®Google Scholar
• Gascoigne, C., Parry, E., & Buchanan, D. (2015). Extreme work, gendered work? How extreme jobs and the discourse of ‘personal choice’ perpetuate gender inequality. Organization, 22(4), 457–475. https://doi.org/10.1177/1350508415572511
   Web of Science ®Google Scholar
• Granter, E., McCann, L., & Boyle, M. (2015). Extreme work/normal work: Intensification, storytelling and hypermediation in the (re)construction of ‘the New Normal’. Organization, 22(4), 443–456. https://doi.org/10.1177/1350508415573881
   Web of Science ®Google Scholar
• Grima, F., Georgescu, I., & Prud’Homme, L. (2020). How physicians cope with extreme overwork: An exploratory study of French public-sector healthcare professionals. Public Management Review, 22(1), 27–47. https://doi.org/10.1080/14719037.2019.1638440
   Web of Science ®Google Scholar
• Hemmler, V. L., Kenney, A. W., Langley, S. D., Callahan, C. M., Gubbins, E. J., & Holder, S. (2022). Beyond a coefficient: An interactive process for achieving inter-rater consistency in qualitative coding. Qualitative Research, 22(2), 194–219. https://doi.org/10.1177/1468794120976072
   Web of Science ®Google Scholar
• Hewlett, S. A., & Luce, C. B. (2006). Extreme jobs: The dangerous allure of the 70-hour workweek. Harvard Business Review, 84(12), 49–59, 162.
   PubMed Web of Science ®Google Scholar
• Hu, D., Kong, Y., Li, W., Han, Q., Zhang, X., Zhu, L. X., Wan, S. W., Liu, Z., Shen, Q., Yang, J., He, H.-G., & Zhu, J. (2020). Frontline nurses’ burnout, anxiety, depression, and fear statuses and their associated factors during the COVID-19 outbreak in Wuhan, China: A large-scale cross-sectional study. EClinicalMedicine, 24, 100424. https://doi.org/10.1016/j.eclinm.2020.100424
   PubMedGoogle Scholar
• Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures. Organization Science, 2(1), 88–115. https://doi.org/10.1287/orsc.2.1.88
   Web of Science ®Google Scholar
• Jarvie, W., & Stewart, J. (2018). Conceptualizing learning in the public sector: The importance of context. International Journal of Public Sector Management, 31(1), 14–30. https://doi.org/10.1108/IJPSM-08-2016-0137
   Google Scholar
• Lee, J., & Jin, M. H. (2022). Understanding the organizational learning culture—Innovative behavior relation in local government: The roles of knowledge sharing and job autonomy. Public Administration, 101(4), 1326–1348. https://doi.org/10.1111/padm.12884
   Web of Science ®Google Scholar
• Li, T.-M., Pien, L.-C., Kao, C.-C., Kubo, T., & Cheng, W.-J. (2021). Effects of work conditions and organisational strategies on nurses’ mental health during the COVID-19 pandemic. Journal of Nursing Management, 30(1), 71–78. https://doi.org/10.1111/jonm.13485
   PubMed Web of Science ®Google Scholar
• Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage.
   Google Scholar
• Lipsky, M. (1980). Street-level Bureaucracy: Dilemmas of the Individual in Public Services., Russell Sage Foundation.
   Google Scholar
• Lipsky, M. (2010). Street-level Bureaucracy (30th Ann. Ed.) In Dilemmas of the individual in public service. Russell Sage Foundation.
   Google Scholar
• Lyman, B., Biddulph, M. E., & George, K. C. (2021). Organizational learning and motivation in certified nurse aides: A qualitative study. Research in Gerontological Nursing, 14(5), 255–263. https://doi.org/10.3928/19404921-20210708-02
   PubMed Web of Science ®Google Scholar
• Lyman, B., Hammond, E. L., & Cox, J. R. (2018). Organisational learning in hospitals: A concept analysis. Journal of Nursing Management, 27(3), 633–646. https://doi.org/10.1111/jonm.12722
   PubMed Web of Science ®Google Scholar
• Lyman, B., Jacobs, J. D., Hammond, E. L., & Gunn, M. M. (2019). Organizational learning in hospitals: A realist review. Journal of Advanced Nursing, 75(11), 2352–2377. https://doi.org/10.1111/jan.14091
   PubMed Web of Science ®Google Scholar
• Mahler, J. (1997). Influences of organizational culture on learning in public agencies. Journal of Public Administration Research and Theory, 7(4), 519–540. https://doi.org/10.1093/oxfordjournals.jpart.a024364
   Google Scholar
• McCarthy, D. J., & Puffer, S. M. (2013). Business and management in Russia: A review of the pos Soviet literature and future research directions. European J. of International Management, 7(1), 74–110. https://doi.org/10.1504/EJIM.2013.052089
   Web of Science ®Google Scholar
• Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage.
   Google Scholar
• Mousa, M. (2017). How do nurses perceive their cultural diversity? An exploratory case study. African Journal of Business Management, 11(17), 446–455.
   Google Scholar
• Mousa, M. (2021). The hidden curriculum in business schools: Does it initiate the implementation of responsible management education in fragile states? A conceptual analytical study. Journal of Education for Business, 97(6), 393–400. https://doi.org/10.1080/08832323.2021.1973944
   Web of Science ®Google Scholar
• Mousa, M. (2022a). Winterizing the Egyptian spring: Why might business schools fail to develop responsible leaders? European Journal of Training and Development, 47(5/6), 599–614. https://doi.org/10.1108/EJTD-11-2021-0194
   Web of Science ®Google Scholar
• Mousa, M. (2022b). Career shock of female academics during Covid-19: Can the transactional stress model offer coping strategies? European Journal of Training and Development, 48(1/2), 196–213. https://doi.org/10.1108/EJTD-04-2022-0052
   Web of Science ®Google Scholar
• Mousa, M. (2024). From announcing their pregnancy to returning to work: The experience of pregnant street-level bureaucrats in non-Western public contexts. Public Integrity, 1–17. https://doi.org/10.1080/10999922.2024.2304763
   Web of Science ®Google Scholar
• Mousa, M., Abdelgaffar, H. A., Chaouali, W., & Aboramadan, M. (2020). Organizational learning, organizational resilience and the mediating role of multi-stakeholder networks: A study of Egyptian academics. Journal of Workplace Learning, 32(3), 161–181. https://doi.org/10.1108/JWL-05-2019-0057
   Web of Science ®Google Scholar
• Mousa, M., Arslan, A., Cooper, C., & Tarba, S. (2023b). Live like an ant to eat sugar: Nurses’ engagement in extreme work conditions and their perceptions of its ethicality. The International Journal of Human Resource Management, 35(2), 309–332. https://doi.org/10.1080/09585192.2023.2237877
   Web of Science ®Google Scholar
• Mousa, M., Arslan, A., & Szczepańska-Woszczyna, K. (2022). Talent management practices in the extreme context of hospitality sector: An exploratory study. International Journal of Organizational Analysis, 31(7), 3502–3518. https://doi.org/10.1108/IJOA-07-2022-3356
   Web of Science ®Google Scholar
• Mousa, M., Avolio, B., & Pahlevan Sharif, S. (2023c). Emancipation and Street-Level Bureaucracy in non-Western Contexts: The representation of neurodiverse individuals in Public Sector Organizations. Public Integrity, 1–16. https://doi.org/10.1080/10999922.2023.2247867
   Web of Science ®Google Scholar
• Mousa, M., Massoud, H., & Ayoubi, R. (2022). Contexts of organizational learning in developing countries: The role of training programmes in Egyptian public banks. Personnel Review, 51(3), 1169–1186. https://doi.org/10.1108/PR-06-2020-0453
   Web of Science ®Google Scholar
• Mousa, M., Massoud, H., & Ayoubi, R. M. (2019). Organizational learning, authentic leadership and resistance to change: A study on Egyptian academia. Management Research: Journal of the Iberoamerican Academy of Management, 18(1), 5–28. https://doi.org/10.1108/MRJIAM-05-2019-0921
   Google Scholar
• Mousa, M., Tarba, S., Arslan, A., & Cooper, C. (2023a). When extreme work becomes the norm: An exploration of coping strategies of public sector nurses. Public Management Review, 1–20. https://doi.org/10.1080/14719037.2023.2246493
   Web of Science ®Google Scholar
• Nelson, J. (2017). Using conceptual depth criteria: Addressing the challenge of reaching saturation in qualitative research. Qualitative Research, 17(5), 554–570. https://doi.org/10.1177/1468794116679873
   Web of Science ®Google Scholar
• Nightingale, F. (1859/1992). Notes on nursing: What it is, and what it is not. J. B. Lippincott.
   Google Scholar
• Nightingale, F. (1860). Notes on nursing: What it is and what it is not. D Appleton & Co.
   Google Scholar
• Nightingale, F. (1863). Notes on hospitals. (3rd ed.). Longman, Green, Longman, Roberts and Green.
   Google Scholar
• Nightingale, F. (1859). Florence Nightingale’s letter to William Farr (re sanitary matters). UK. Retrieved from http://archives.bu.edu/web/florence-nightingale/detail?id=360259
   Google Scholar
• Olejarski, A. M., Potter, M., & Morrison, R. l (2018). Organizational learning in the public sector: culture, politics, and performance. Public Integrity, 21(1), 69–85. https://doi.org/10.1080/10999922.2018.1445411
   Web of Science ®Google Scholar
• Peterson, J. S. (2019). Presenting a qualitative study: A reviewer’s perspective. Gifted Child Quarterly, 63(3), 147–158. https://doi.org/10.1177/0016986219844789
   Web of Science ®Google Scholar
• Riegel, F., Crossetti, M. G. O., Martini, J. G., & Nes, A. A. G. (2021). Florence Nightingale’s theory and her contributions to holistic critical thinking in nursing. Revista Brasileira de Enfermagem, 74(2), e20200139. https://doi.org/10.1590/0034-7167-2020-0139
   PubMed Web of Science ®Google Scholar
• Riegel, F., Crossetti, M. G. O., & Siqueira, D. S. (2018). Contributions of Jean Watson’s theory to holistic critical thinking of nurses. Revista Brasileira de Enfermagem, 71(4), 2072–2076. https://doi.org/10.1590/0034-7167-2017-0065
   PubMedGoogle Scholar
• Riessman, C. K. (1993). Narrative analysis. Sage.
   Google Scholar
• Rodgers, W., Degbey, W. Y., Housel, T. J., & Arslan, A. (2020). Microfoundations of collaborative networks: The impact of social capital formation and learning on investment risk assessment. Technological Forecasting and Social Change, 161, 120295. https://doi.org/10.1016/j.techfore.2020.120295
   Web of Science ®Google Scholar
• Schofield, J., & Wilson, D. C. (1995). The role of capital investment project teams in organizational learning. Scandinavian Journal of Management, 11(4), 423–436. https://doi.org/10.1016/0956-5221(95)00027-S
   Google Scholar
• Straif, K., Baan, R., Grosse, Y., Secretan, B., El Ghissassi, F., Bouvard, V., Altieri, A., Benbrahim-Tallaa, L., & Cogliano, V, WHO International Agency For Research on Cancer Monograph Working Group. (2007). Carcinogenicity of shift-work, painting, and fire-fighting. The Lancet. Oncology, 8(12), 1065–1066. https://doi.org/10.1016/S1470-2045(07)70373-X
   PubMed Web of Science ®Google Scholar
• Tajeddini, K. (2016). Analyzing the influence of learning orientation and innovativeness on performance of public organizations: The case of Iran. Journal of Management Development, 35(2), 134–153. https://doi.org/10.1108/JMD-03-2015-0033
   Web of Science ®Google Scholar
• Tariga, J. A., Dela Rosa, R., & Almazan, J. (2022). Effectiveness of pediatric learning modules in enhancing competencies among nurses in a specialized unit. Nursing Forum, 57(1), 56–68. https://doi.org/10.1111/nuf.12651
   PubMed Web of Science ®Google Scholar
• Turnbull, P. J., & Wass, V. (2015). Normalizing extreme work in the Police Service? Austerity and the inspecting ranks. Organization, 22(4), 512–529. https://doi.org/10.1177/1350508415572513
   Web of Science ®Google Scholar
• United Nations. (2020). COVID-19 response: Civil society unit. Retrieved from https://mailchi.mp/un/civilsocietycovid-19
   Google Scholar
• Wahda, W. (2017), “Mediating effect of knowledge management on organizational learning culture in the context of organizational performance”, Journal of Management Development, Vol. 36 No. 7, pp. 846–858. https://doi.org/10.1108/JMD-11-2016-0252
   Google Scholar
• Wang, X., Liu, K., You, L-m., Xiang, J-g., Hu, H-g., Zhang, L-f., Zheng, J., & Zhu, X-w (2014). The relationship between patient safety culture and adverse events: A questionnaire survey. International Journal of Nursing Studies, 51(8), 1114–1122. https://doi.org/10.1016/j.ijnurstu.2013.12.007
   PubMed Web of Science ®Google Scholar
• Yin, R. K. (2009). Case study research (4th ed.) Sage.
   Google Scholar
• Yukl, G. (2009). Leading organizational learning: Reflections on theory and research. The Leadership Quarterly, 20(1), 49–53. https://doi.org/10.1016/j.leaqua.2008.11.006
   Web of Science ®Google Scholar