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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 35, 2024 - Issue 2
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Research Notes

Could we rely on incremental ICT use to improve the hotel’s operations performance?

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References

  • Gonzalez, R., Gasco, J., & Llopis, J. (2019). Icts in hotel management: A research review. International Journal of Contemporary Hospitality Management, 31(9), 3583–3609. https://doi.org/10.1108/IJCHM-07-2017-0470
  • Limbu, Y. B., Jayachandran, C., & Babin, B. J. (2014). Does information and communication technology improve job satisfaction? The moderating role of sales technology orientation. Industrial Marketing Management, 43(7), 1236–1245. https://doi.org/10.1016/j.indmarman.2014.06.013
  • Melián-González, S., & Bulchand-Gidumal, J. (2016). A model that connects information technology and hotel performance. Tourism Management, 53, 30–37. https://doi.org/10.1016/j.tourman.2015.09.005
  • Sirirak, S., Islam, N., & Khang, D. B. (2011). Does ICT adoption enhance hotel performance? Journal of Hospitality and Tourism Technology, 2(1), 34–49. https://doi.org/10.1108/17579881111112403
  • Yunis, M., Tarhini, A., & Kassar, A. (2018). The role of ICT and innovation in enhancing organizational performance: The catalysing effect of corporate entrepreneurship. Journal of Business Research, 88, 344–356. https://doi.org/10.1016/j.jbusres.2017.12.030

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