Examining Instructional Technologies in Hospitality and Tourism Education: A Systematic Review of Literature

ABSTRACT

This paper reviews the state-of-art articles on instructional technologies for hospitality and tourism education. The types of technologies, roles in instruction, theoretical underpinnings, assessments, benefits, and challenges are synthesized. Education context, knowledge, skills, and attitudes developed through instructional technologies are also explored. Virtual reality, virtual games, social media, online courses, and simulations have been primarily used. Instructional technologies were applied to facilitate content delivery, practice, communication, assessments, feedback, and authentic learning experiences. Most studies did not ground their educational technologies in defensible learning theories. Only a limited number of studies employed adoption theories to examine the intention of using technologies. Further studies should investigate whether certain instructional technologies provide significant benefits to learning relative to their costs.

KEYWORDS:

• Hospitality and tourism education
• instructional technology
• evidence-based education
• learning outcomes
• virtual reality
• game-based learning
• MOOC

Disclosure Statement

No potential conflict of interest was reported by the author(s).