Work-family conflict’s mediating effect on the relationship between job insecurity and job satisfaction in the hospitality industry: Evidence from the Algarve, Portugal

Abstract

This study examined work-family and family-work conflicts’ mediating effect on the relationship between hotel workers’ job insecurity and job satisfaction in the Algarve, Portugal. The final sample comprised 166 employees who voluntarily completed a survey. SPSS and PROCESS macro software was used to analyze the data. Multiple regression analysis revealed that job insecurity is significantly related to job satisfaction both directly and indirectly via work-family conflict. Family-work conflict does not significantly mediate the abovementioned relationship. Hotel managers should continually monitor and enhance employees’ job satisfaction including providing more job security and implementing practices that foster a work-family balance.

Keywords:

• Hospitality
• job insecurity
• job satisfaction
• Portugal
• work-family conflict

Acknowledgments

The authors wish to thank the participating companies for the support they provided during the team’s data collection and the respondents for the time they invested in completing the survey, without which this study would not have been possible.

Disclosure statement

The authors report there are no competing interests to declare.

Additional information

Funding

This research was supported by Portugal’s Fundação para a Ciência e a Tecnologia under Grant UIDB/00315/2020 and contract DL 57/2016/CP1359/CT0004.