The current state of big data analytics research in marketing: A systematic review using TCCM approach

ABSTRACT

There has been an explosive interest in big data analytics among marketing academics. Despite the growing scholarly interest, there has been a lack of effort in reviewing the past studies on this topic. Based on bibliometric analyses and drawing on the Theory-Context-Characteristics-Methods (TCCM) framework, the current study provides a comprehensive understanding of the common theories, contexts (i.e. industries and countries), characteristics (i.e. key variables and their relationships), and methods (i.e. research methods and analytical techniques) employed in this research domain. Through a systematic review of 64 articles, four distinct themes were identified. Analyses also revealed a general divide in findings between studies that used different research methodologies (i.e. big data vs. traditional method). The current research concludes with implications and directions for future research.

KEYWORDS:

• Big data analytics
• marketing
• systematic review
• TCCM
• bibliometric analysis

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No potential conflict of interest was reported by the authors.

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Funding

The author(s) reported there is no funding associated with the work featured in this article.