28
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Are engineers more likely to avoid algorithms after they see them err? A longitudinal study

, &
Received 17 Mar 2023, Accepted 08 Apr 2024, Published online: 24 Apr 2024

References

  • Abbiati, M., and B. Cerutti. 2023. “Do Students’ Personality Traits Change During Medical Training? A Longitudinal Cohort Study.” Advances in Health Sciences Education, https://doi.org/10.1007/s10459-023-10205-2.
  • Agrawal, A., J. Gans, and A. Goldfarb. 2022. Prediction Machines, Updated and Expanded: The Simple Economics of Artificial Intelligence. Boston, MA: Harvard Business Press.
  • Aguinis, H., R. K. Gottfredson, and S. A. Culpepper. 2013. “Best-Practice Recommendations for Estimating Cross-Level Interaction Effects Using Multilevel Modeling.” Journal of Management 39 (6): 1490–1528. https://doi.org/10.1177/0149206313478188.
  • Ajzen, I. 1991. “The Theory of Planned Behavior.” Organizational Behavior and Human Decision Processes 50 (2): 179–211. https://doi.org/10.1016/0749-5978(91)90020-T.
  • Alam, M. Z., N. Nasir, and C. A. Rehman. 2020. “Intrapreneurship Concepts for Engineers: A Systematic Review of the Literature on its Theoretical Foundations and Agenda for Future Research.” Journal of Innovation and Entrepreneurship 9 (1): 1–21. https://doi.org/10.1186/s13731-020-00119-3.
  • Allen, R. T., and P. Choudhury. 2022. “Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion.” Organization Science 33 (1): 149–169. https://doi.org/10.1287/ORSC.2021.1554.
  • Araujo, T., N. Helberger, S. Kruikemeier, and C. H. de Vreese. 2020. “In AI we Trust? Perceptions About Automated Decision-Making by Artificial Intelligence.” AI and Society 35 (3): 611–623. https://doi.org/10.1007/S00146-019-00931-W.
  • Berger, B., M. Adam, A. Rühr, and A. Benlian. 2020. “Watch Me Improve—Algorithm Aversion and Demonstrating the Ability to Learn.” Business and Information Systems Engineering, 1–14. https://doi.org/10.1007/s12599-020-00678-5.
  • Bielefeldt, A., and G. Rulifson. 2016. “Attitudes that Students Believe Best Characterize Engineers.” ASEE Annual Conference & Exposition. https://peer.asee.org/attitudes-that-students-believe-best-characterize-engineers.
  • Bigman, Y. E., and K. Gray. 2018. “People are Averse to Machines Making Moral Decisions.” Cognition 181: 21–34. https://doi.org/10.1016/j.cognition.2018.08.003.
  • Bolger, N., and J.-P. Laurenceau. 2013. Intensive Longitudinal Methods: An Introduction to Diary and Experience Sampling Research. New York, NY: Guilford Press.
  • Bonaccio, S., and R. S. Dalal. 2006. “Advice Taking and Decision-Making: An Integrative Literature Review, and Implications for the Organizational Sciences.” Organizational Behavior and Human Decision Processes 101 (2): 127–151. https://doi.org/10.1016/j.obhdp.2006.07.001.
  • Brown, C. L., and D. R. Utley. 2019. “Ambiguity Aversion in Engineers.” Engineering Management Journal 31 (1): 2–7. https://doi.org/10.1080/10429247.2018.1503037.
  • Bryan, J. D., and T. Zuva. 2021. “A Review on TAM and TOE Framework Progression and How These Models Integrate.” Advances in Science, Technology and Engineering Systems Journal 6 (3): 137–145. https://doi.org/10.25046/AJ060316.
  • Burghardt, M. 1995. Introduction to the Engineering Profession. 2nd ed.. New York, NY: HarperCollins.
  • Burton, J. W., M. Stein, and T. B. Jensen. 2020. “A Systematic Review of Algorithm Aversion in Augmented Decision Making.” Journal of Behavioral Decision Making 33 (2): 220–239. https://doi.org/10.1002/bdm.2155.
  • Camilleri, M. A. 2023. “Artificial Intelligence Governance: Ethical Considerations and Implications for Social Responsibility.” Expert Systems, e13406. https://doi.org/10.1111/exsy.13406.
  • Capponi, A., S. Ólafsson, and T. Zariphopoulou. 2022. “Personalized Robo-Advising: Enhancing Investment Through Client Interaction.” Management Science 68 (4): 2485–2512. https://doi.org/10.1287/MNSC.2021.4014.
  • Carmeli, A., Z. Sheaffer, and M. Y. Halevi. 2009. “Does Participatory Decision-Making in top Management Teams Enhance Decision Effectiveness and Firm Performance?” Personnel Review 38 (6): 696–714. https://doi.org/10.1108/00483480910992283/FULL/XML.
  • Carpentier, C. L., and H. Braun. 2020. “Agenda 2030 for Sustainable Development: A Powerful Global Framework.” Journal of the International Council for Small Business 1 (1): 14–23. https://doi.org/10.1080/26437015.2020.1714356.
  • Carter, J. R., and M. D. Irons. 1991. “Are Economists Different, and If So, Why?” Journal of Economic Perspectives 5 (2): 171–177. https://doi.org/10.1257/jep.5.2.171.
  • Castelo, N., M. W. Bos, and D. R. Lehmann. 2019. “Task-dependent Algorithm Aversion.” Journal of Marketing Research 56 (5): 809–825. https://doi.org/10.1177/0022243719851788.
  • Chacon, A., E. E. Kausel, and T. Reyes. 2022. “A Longitudinal Approach for Understanding Algorithm use.” Journal of Behavioral Decision Making 35 (4): e2275. https://doi.org/10.1002/bdm.2275.
  • Chacon, A., E. E. Kausel, T. Reyes, and S. Trautmann. 2021. “Preventing Algorithm Aversion? People Are Willing to Use Algorithms They Perceive as Learning.” Balas Annual Conference.
  • Cheng, M., and R. Hackett. 2021. “A Critical Review of Algorithms in HRM: Definition, Theory, and Practice.” Human Resource Management Review 31 (1): 100698. https://doi.org/10.1016/j.hrmr.2019.100698.
  • Chong, L., G. Zhang, K. Goucher-Lambert, K. Kotovsky, and J. Cagan. 2022. “Human Confidence in Artificial Intelligence and in Themselves: The Evolution and Impact of Confidence on Adoption of AI Advice.” Computers in Human Behavior 127: 107018. https://doi.org/10.1016/J.CHB.2021.107018.
  • Choudhury, P., E. Starr, and R. Agarwal. 2020. “Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation.” Strategic Management Journal 41 (8): 1381–1411. https://doi.org/10.1002/SMJ.3152.
  • Cormen, T. H., C. E. Leiserson, R. L. Rivest, and C. Stein. 2022. Introduction to Algorithms. Cambridge, MA: MIT press.
  • Culp, G., and A. Smith. 2009. “Consulting Engineers: Myers-Briggs Type and Temperament Preferences.” Leadership and Management in Engineering 9 (2): 65–70. https://doi.org/10.1061/(ASCE)1532-6748(2009)9:2(65).
  • Davis, F. D. 1989. “Perceived Usefulness, Perceived Ease of use, and User Acceptance of Information Technology.” MIS Quarterly: Management Information Systems 13 (3): 319–339. https://doi.org/10.2307/249008.
  • Dawes, R. M. 1979. “The Robust Beauty of Improper Linear Models in Decision Making.” American Psychologist 34 (7): 571–582. https://doi.org/10.1037/0003-066X.34.7.571.
  • Dawson, J. F. 2014. “Moderation in Management Research: What, why, When, and how.” Journal of Business and Psychology 29 (1): 1–19. https://doi.org/10.1007/s10869-013-9308-7.
  • Debus, M. E., S. Sonnentag, W. Deutsch, and F. W. Nussbeck. 2014. “Making Flow Happen: The Effects of Being Recovered on Work-Related Flow Between and Within Days.” Journal of Applied Psychology 99 (4): 713–722. https://doi.org/10.1037/a0035881.
  • Dietvorst, B. J., J. P. Simmons, and C. Massey. 2015. “Algorithm Aversion: People Erroneously Avoid Algorithms After Seeing Them err.” Journal of Experimental Psychology: General 144 (1): 114–126. https://doi.org/10.1037/xge0000033.
  • Dietvorst, B. J., J. P. Simmons, and C. Massey. 2018. “Overcoming Algorithm Aversion: People Will use Imperfect Algorithms if They Can (Even Slightly) Modify Them.” Management Science 64 (3): 1155–1170. https://doi.org/10.1287/mnsc.2016.2643.
  • Dzindolet, M. T., L. G. Pierce, H. P. Beck, and L. A. Dawe. 2002. “The Perceived Utility of Human and Automated Aids in a Visual Detection Task.” Human Factors: The Journal of the Human Factors and Ergonomics Society 44 (1): 79–94. https://doi.org/10.1518/0018720024494856.
  • Etzioni, A. 2015. “The Moral Effects of Economic Teaching.” Sociological Forum 30 (1): 228–233. https://doi.org/10.1111/socf.12153.
  • Fenneman, A., J. Sickmann, T. Pitz, and A. G. Sanfey. 2021. “Two Distinct and Separable Processes Underlie Individual Differences in Algorithm Adherence: Differences in Predictions and Differences in Trust Thresholds.” PLoS One 16 (2): e0247084. https://doi.org/10.1371/JOURNAL.PONE.0247084.
  • Frank, R. H., T. Gilovich, and D. Regan. 1993. “Does Studying Economics Inhibit Cooperation?” Journal of Economic Perspectives 7 (2): 159–171. https://doi.org/10.1515/9781400833917.155.
  • Frank, B., and G. G. Schulze. 2000. “Does Economics Make Citizens Corrupt?” Journal of Economic Behavior and Organization 43 (1): 101–113. https://doi.org/10.1016/s0167-2681(00)00111-6.
  • Gardner, N. R., J. D. Ritschel, E. D. White, and A. T. Wallen. 2017. “Forecasting Foreign Currency Exchange Rates for Department of Defense Budgeting.” Journal of Public Procurement 17 (3): 315–336. https://doi.org/10.1108/JOPP-17-03-2017-B002.
  • Germonprez, M., and I. Zigurs. 2009. “Task, Technology, and Tailoring in Communicative Action: An in-Depth Analysis of Group Communication.” Information and Organization 19 (1): 22–46. https://doi.org/10.1016/J.INFOANDORG.2008.03.002.
  • Gillespie, T. 2014. “The Relevance of Algorithms.” Media Technologies: Essays on Communication, Materiality, and Society 167. https://doi.org/10.7551/mitpress/9780262525374.001.0001
  • Gino, F., and D. A. Moore. 2007. “Effects of Task Difficulty on use of Advice.” Journal of Behavioral Decision Making 20 (1): 21–35. https://doi.org/10.1002/bdm.539.
  • Goldman, B., D. A. Cooper, and C. Koc. 2019. “An Exploration of Whether Engineers Differ from non-Engineers in Their Approach to Negotiations.” International Journal of Conflict Management 30 (4): 420–440. https://doi.org/10.1108/IJCMA-02-2019-0034/FULL/HTML.
  • Greenwood, E. 1957. “Attributes of a Profession.” Social Work 2 (3): 45–55. https://doi.org/10.1093/sw/2.3.45.
  • Gridley, M. C. 2007. “Differences in Thinking Styles of Artists and Engineers.” Career Development Quarterly 56 (2): 177–182. https://doi.org/10.1002/J.2161-0045.2007.TB00030.X.
  • Grove, W. M., D. H. Zald, B. S. Lebow, B. E. Snitz, and C. Nelson. 2000. “Clinical Versus Mechanical Prediction: A Meta-Analysis.” Psychological Assessment 12 (1): 19–30. https://doi.org/10.1037/1040-3590.12.1.19.
  • Haesevoets, T., D. De Cremer, K. Dierckx, and A. Van Hiel. 2021. “Human-machine Collaboration in Managerial Decision Making.” Computers in Human Behavior 119: 106730. https://doi.org/10.1016/J.CHB.2021.106730.
  • Harmon, L. W., D. W. DeWitt, D. P. Campbell, and J. I. C. Hansen. 1994. Strong Interest Inventory: Applications and Technical Guide: Form T317 of the Strong Vocational Interest Blanks. Stanford University Press.
  • Harris, J. 1994. “Perceptions of Engineering, Nursing, and Psychology Students’ Personalities.” Canadian Journal of Behavioural Science/Revue Canadienne Des Sciences Du Comportement 26 (4): 484. https://psycnet.apa.org/record/1995-23201-001.
  • Haumer, F., L. Schlicker, P. C. Murschetz, and C. Kolo. 2021. “Tailor the Message and Change Will Happen? An Experimental Study of Message Tailoring as an Effective Communication Strategy for Organizational Change.” Journal of Strategy and Management 14 (4): 426–443. https://doi.org/10.1108/JSMA-08-2020-0207.
  • Ho, G., D. Wheatley, and C. T. Scialfa. 2005. “Age Differences in Trust and Reliance of a Medication Management System.” Interacting with Computers 17 (6): 690–710. https://doi.org/10.1016/J.INTCOM.2005.09.007.
  • Holcomb, T. R., J. G. Combs, D. G. Sirmon, and J. Sexton. 2010. “Modeling Levels and Time in Entrepreneurship Research.” Organizational Research Methods 13 (2): 348–389. https://doi.org/10.1177/1094428109338401.
  • Howell, L. L., C. D. Sorensen, and M. R. Jones. 2014. “Are Undergraduate GPA and General GRE Percentiles Valid Predictors of Student Performance in an Engineering Graduate Program?” International Journal of Engineering Education 30 (5): 1145–1165.
  • Hox, J. J., M. Moerbeek, and R. Van de Schoot. 2017. Multilevel Analysis: Techniques and Applications. New York, NY: Routledge.
  • Jensen, J. 2006. A User’s Guide to Engineering. Pearson: Prentice Hall.
  • Jiang, X. Y., X. C. Huang, J. P. Huang, and Y. F. Tong. 2022. “Real-Time Intelligent Elevator Monitoring and Diagnosis: Case Studies and Solutions with Applications using Artificial Intelligence.” Computers and Electrical Engineering 100: 107965. https://doi.org/10.1016/J.COMPELECENG.2022.107965.
  • Kaufmann, E., A. Chacon, E. Kausel, N. Herrera, and T. Reyes. 2023. “Task-specific Algorithm Advice Acceptance: A Review and Directions for Future Research.” Data and Information Management 7 (3): 100040. https://doi.org/10.1016/J.DIM.2023.100040.
  • Kawaguchi, K. 2020. “When Will Workers Follow an Algorithm? A Field Experiment with a Retail Business.” Management Science 67 (3): 1670–1695. https://doi.org/10.1287/mnsc.2020.3599.
  • Kellogg, K., M. Valentine, and A. Christin. 2020. “Algorithms at Work: The new Contested Terrain of Control.” Academy of Management Annals 14 (1): 366–410. https://doi.org/10.5465/annals.2018.0174.
  • Komiak, S. Y., and I. Benbasat. 2006. “The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents.” MIS Quarterly: Management Information Systems 30 (4): 941–960. https://doi.org/10.2307/25148760.
  • Kreitz, G., and F. Niemelä. 2010. “Spotify - Large Scale, low Latency, P2P Music-on-Demand Streaming.” 2010 IEEE 10th International Conference on Peer-to-Peer Computing, P2P 2010 - Proceedings, 1–10. https://doi.org/10.1109/P2P.2010.5569963.
  • Langer, M., and R. N. Landers. 2021. “The Future of Artificial Intelligence at Work: A Review on Effects of Decision Automation and Augmentation on Workers Targeted by Algorithms and Third-Party Observers.” Computers in Human Behavior 123: 106878. https://doi.org/10.1016/J.CHB.2021.106878.
  • Leary, M. R., and R. H. Hoyle, eds. 2009. Handbook of Individual Differences in Social Behavior. New York, NY: Guilford Press.
  • Lee, K., H. G. Woo, W. Cho, and S. B. de Jong. 2022. “When Can AI Reduce Individuals’ Anchoring Bias and Enhance Decision Accuracy? Evidence from Multiple Longitudinal Experiments.” Proceedings of the 55th Hawaii International Conference on System Sciences, 2174–2183. https://doi.org/10.24251/hicss.2022.273.
  • Li, Z., P. Rau, and D. Huang. 2020. “Who Should Provide Clothing Recommendation Services: Artificial Intelligence or Human Experts?” Journal of Information Technology Research (JITR) 13 (3): 113–125. https://doi.org/10.4018/JITR.2020070107.
  • Logg, J. M. 2016. When do People Rely on Algorithms? Berkeley: University of California.
  • Logg, J. M., J. A. Minson, and D. A. Moore. 2019. “Algorithm Appreciation: People Prefer Algorithmic to Human Judgment.” Organizational Behavior and Human Decision Processes 151: 90–103. https://doi.org/10.1016/j.obhdp.2018.12.005.
  • Loi, R., N. Hang-yue, and S. Foley. 2004. “The Effect of Professional Identification On Job Attitudes: A Study of Lawyers in Hong Kong.” Organizational Analysis 12 (2): 109–128. https://doi.org/10.1108/EB028988/FULL/XML.
  • Lourenço, C. J. S., B. G. C. Dellaert, and B. Donkers. 2020. “Whose Algorithm Says So: The Relationships Between Type of Firm, Perceptions of Trust and Expertise, and the Acceptance of Financial Robo-Advice.” Journal of Interactive Marketing 49 (1): 107–124. https://doi.org/10.1016/J.INTMAR.2019.10.003/ASSET/IMAGES/LARGE/10.1016_J.INTMAR.2019.10.003-FIG2.JPEG.
  • Madhavan, P., and D. A. Wiegmann. 2007. “Effects of Information Source, Pedigree, and Reliability on Operator Interaction with Decision Support Systems.” Human Factors 49 (5): 773–785. https://doi.org/10.1518/001872007X230154.
  • Mahmud, H., A. N. Islam, S. I. Ahmed, and K. Smolander. 2022. “What Influences Algorithmic Decision-Making? A Systematic Literature Review on Algorithm Aversion.” Technological Forecasting and Social Change 175), https://doi.org/10.1016/j.techfore.2021.121390.
  • Mahmud, H., A. N. Islam, and R. K. Mitra. 2023. “What Drives Managers Towards Algorithm Aversion and how to Overcome it? Mitigating the Impact of Innovation Resistance Through Technology Readiness.” Technological Forecasting and Social Change 193: 122641. https://doi.org/10.1016/j.techfore.2023.122641.
  • Malek, M. A. 2022. “Criminal Courts’ Artificial Intelligence: The way it Reinforces Bias and Discrimination.” AI and Ethics 2 (1): 233–245. https://doi.org/10.1007/S43681-022-00137-9.
  • Martin, D. A., E. Conlon, and B. Bowe. 2021. “Using Case Studies in Engineering Ethics Education: The Case for Immersive Scenarios Through Stakeholder Engagement and Real Life Data.” Australasian Journal of Engineering Education 26 (1): 47–63. https://doi.org/10.1080/22054952.2021.1914297.
  • Mathieu, J. E., H. Aguinis, S. A. Culpepper, and G. Chen. 2012. “Understanding and Estimating the Power to Detect Cross-Level Interaction Effects in Multilevel Modeling.” Journal of Applied Psychology 97 (5): 951–966. https://doi.org/10.1037/a0028380.
  • Moosa, I. 2013. “Why is it so Difficult to Outperform the Random Walk in Exchange Rate Forecasting?” Applied Economics 45 (23): 3340–3346. https://doi.org/10.1080/00036846.2012.709605.
  • Morewedge, C. K., S. Mullainathan, H. F. Naushan, C. R. Sunstein, J. Kleinberg, M. Raghavan, and J. O. Ludwig. 2023. “Human Bias in Algorithm Design.” Nature Human Behaviour 7 (11): 1822–1824. https://doi.org/10.1038/s41562-023-01724-4.
  • National_Academy_of_Engineering. 2004. The Engineer of 2020: Visions of Engineering in the New Century. Washington, DC: National Academies Press.
  • Önkal, D., M. S. Gönül, and S. De Baets. 2019. “Trusting Forecasts.” Futures & Foresight Science 1 (3-4): e19. https://doi.org/10.1002/ffo2.19.
  • Önkal, D., P. Goodwin, M. Thomson, S. Gönül, and A. Pollock. 2009. “The Relative Influence of Advice from Human Experts and Statistical Methods on Forecast Adjustments.” Journal of Behavioral Decision Making 22 (4): 390–409. https://doi.org/10.1002/bdm.637.
  • Pawley, A. L. 2009. “Universalized Narratives: Patterns in how Faculty Members Define “Engineering”.” Journal of Engineering Education 98 (4): 309–319. https://doi.org/10.1002/j.2168-9830.2009.tb01029.x.
  • Prahl, A., and L. Van Swol. 2017. “Understanding Algorithm Aversion: When is Advice from Automation Discounted?” Journal of Forecasting 36 (6): 691–702. https://doi.org/10.1002/for.2464.
  • Preacher, K. J., P. J. Curran, and D. J. Bauer. 2006. “Computational Tools for Probing Interactions in Multiple Linear Regression, Multilevel Modeling, and Latent Curve Analysis.” Journal of Educational and Behavioral Statistics 31 (4): 437–448. https://doi.org/10.3102/10769986031004437.
  • Pyster, A., N. Hutchison, and D. Henry. 2018. The Paradoxical Mindset of Systems Engineers: Uncommon Minds, Skills, and Careers. Hoboken, NJ: John Wiley & Sons.
  • Renier, L., M. Mast, and A. Bekbergenova. 2021. “To err is Human, not Algorithmic–Robust Reactions to Erring Algorithms.” Computers in Human Behavior 124: 106879. https://doi.org/10.1016/j.chb.2021.106879.
  • Robinson, M. A. 2010. “An Empirical Analysis of Engineers’ Information Behaviors.” Journal of the American Society for Information Science and Technology 61 (4): 640–658. https://doi.org/10.1002/ASI.21290.
  • Shanteau, J., and D. J. Weiss. 2014. “Individual Expertise Versus Domain Expertise.” American Psychologist 69 (7): 711–712. https://doi.org/10.1037/a0037874.
  • Sniezek, J. A., and L. M. Van Swol. 2001. “Trust, Confidence, and Expertise in a Judge-Advisor System.” Organizational Behavior and Human Decision Processes 84 (2): 288–307. https://doi.org/10.1006/OBHD.2000.2926.
  • StataCorp, L. P. 2013. Stata Multilevel Mixed-Effects Reference Manual (Vol. 9, Issue 10). College Station, TX: StataCorp LP.
  • Sutherland, S. C., C. Harteveld, and M. E. Young. 2016. “Effects of the Advisor and Environment on Requesting and Complying with Automated Advice.” ACM Transactions on Interactive Intelligent Systems 6 (4), https://doi.org/10.1145/2905370.
  • Thurman, N., J. Moeller, N. Helberger, and D. Trilling. 2019. “My Friends, Editors, Algorithms, and I: Examining Audience Attitudes to News Selection.” Digital Journalism 7 (4): 447–469. https://doi.org/10.1080/21670811.2018.1493936.
  • UNESCO, I. for S. 2012. “International Standard Classification of Education: (ISCED) 2011.” Comparative Social Research 30), https://doi.org/10.15220/978-92-9189-123-8-EN.
  • Van_Berkel, N., D. Ferreira, and V. Kostakos. 2017. “The Experience Sampling Method on Mobile Devices.” ACM Computing Surveys 50 (6): 1–40. https://doi.org/10.1145/3123988.
  • Van_Der_Molen, H. T., H. G. Schmidt, and G. Kruisman. 2007. “Personality Characteristics of Engineers.” International Journal of Phytoremediation 32 (5): 495–501. https://doi.org/10.1080/03043790701433111.
  • Venkatesh, V., M. G. Morris, G. B. Davis, and F. D. Davis. 2003. “User Acceptance of Information Technology: Toward a Unified View.” Management Information Systems (MIS) Quarterly 27 (3): 425–478. https://doi.org/10.2307/30036540.
  • Wan, J., Q. Sun, X. Li, J. Ding, and Q. Zhu. 2018. “Personalized Professional Recommendation System Based on Undergraduate Questionnaires.” Proceedings - 2018 17th International Symposium on Distributed Computing and Applications for Business Engineering and Science, DCABES 2018, 140–143. https://doi.org/10.1109/DCABES.2018.00045.
  • Weiss, D. J., and J. Shanteau. 2003. “Empirical Assessment of Expertise.” Human Factors 45 (1): 104–114. https://doi.org/10.1518/hfes.45.1.104.27233.
  • Williamson, J. M., J. W. Lounsbury, and L. D. Han. 2013. “Key Personality Traits of Engineers for Innovation and Technology Development.” Journal of Engineering and Technology Management 30 (2): 157–168. https://doi.org/10.1016/J.JENGTECMAN.2013.01.003.
  • Yaniv, I. 2004. “Receiving Other People’s Advice: Influence and Benefit.” Organizational Behavior and Human Decision Processes 93 (1): 1–13. https://doi.org/10.1016/j.obhdp.2003.08.002.
  • Zakrzewska, D. 2009. “Cluster Analysis in Personalized e-Learning Systems.” Studies in Computational Intelligence 252: 229–250. https://doi.org/10.1007/978-3-642-04170-9_10/COVER.
  • Zhang, L., X. W. Meng, J. L. Chen, K. Duan, and Y. Peng. 2009. “Personalized Service Recommendation Algorithm.” Proceedings - 2009 2nd IEEE International Conference on Computer Science and Information Technology, ICCSIT 2009, 522–526. https://doi.org/10.1109/ICCSIT.2009.5234516.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.