28
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Managing “Who I Am”: An Exploration of Chinese Employees’ Identity Tension Management Strategies in MNCs

&

References

  • Alvesson, M., Lee Ashcraft, K., & Thomas, R. (2008). Identity matters: Reflections on the construction of identity scholarship in organization studies. Organization, 15(1), 5–28. https://doi.org/10.1177/1350508407084426
  • Alvesson, M., & Willmott, H. (2002). Identity regulation as organizational control: Producing the appropriate individual. Journal of Management Studies, 39(5), 619–644. https://doi.org/10.1111/1467-6486.00305
  • Apker, J., & Fox, D. H. (2002). Communication: Improving RNs’ organizational and professional identification in managed care hospitals. JONA: The Journal of Nursing Administration, 32(2), 106–114. https://doi.org/10.1097/00005110-200202000-00010
  • Apker, J., Propp, K. M., & Zabava Ford, W. S. (2005). Negotiating status and identity tensions in healthcare team interactions: An exploration of nurse role dialectics. Journal of Applied Communication Research, 33(2), 93–115. https://doi.org/10.1080/00909880500044620
  • Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34(3), 325–374. https://doi.org/10.1177/0149206308316059
  • Ashforth, B. E., & Johnson, S. A. (2001). Which hat to wear? The relative salience of multiple identities in organizational contexts. In M. A. Hogg & D. J. Terry (Eds.), Social identity processes in organizational contexts (pp. 31–48). Psychology Press. https://doi.org/10.4324/9781315800530.
  • Ashforth, B. E., Kreiner, G. E., & Fugate, M. (2000). All in a day’s work: Boundaries and micro role transitions. Academy of Management Review, 25(3), 472–491. https://doi.org/10.2307/259305
  • Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20–39. https://doi.org/10.2307/258189
  • Atewologun, D., Sealy, R., & Vinnicombe, S. (2016). Revealing intersectional dynamics in organizations: Introducing ‘intersectional identity work’. Gender, Work & Organization, 23(3), 223–247. https://doi.org/10.1111/gwao.12082
  • Barge, J. K., & Hirokawa, R. Y. (1989). Toward a communication competency model of group leadership. Small Group Behavior, 20(2), 167–189. https://doi.org/10.1177/104649648902000203
  • Bisel, R. S., & Barge, J. K. (2011). Discursive positioning and planned change in organizations. Human Relations, 64(2), 257–283. https://doi.org/10.1177/0018726710375996
  • Bowen, G. A. (2008). Naturalistic inquiry and the saturation concept: A research note. Qualitative Research, 8(1), 137–152. https://doi.org/10.1177/1468794107085301
  • Brewer, M. B. (1996). Managing diversity: The role of social identities. In S. E. Jackson & M. N. Ruderman (Eds.), Diversity in work teams (pp. 47–68). American Psychological Association. https://doi.org/10.1037/10189-010.
  • Burke, P. J. (2003). Relationships among multiple identities. In P. J. Burke, T. J. Owens, R. T. Serpe, & P. A. Thoits (Eds.), Advances in identity theory and research (pp. 195–214). Springer US. https://doi.org/10.1007/978-1-4419-9188-1_14.
  • Caprar, D. V. (2011). Foreign locals: A cautionary tale on the culture of MNC local employees. Journal of International Business Studies, 42(5), 608–628. https://doi.org/10.1057/jibs.2011.9
  • Charmaz, K. (2000). Grounded theory: Objectivist and constructivist methods. In N. K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 509–535). Sage.
  • Collinson, D. L. (2002). Managing humour. Journal of Management Studies, 39(3), 269–288. https://doi.org/10.1111/1467-6486.00292
  • Cox, T., Jr. (1991). The multicultural organization. Academy of Management Perspectives, 5(2), 34–47. https://doi.org/10.5465/ame.1991.4274675
  • Cresswell, J. (2012). Qualitative inquiry & research design: Choosing between five methods (3rd ed.). Sage.
  • Dietz, B. E., & Ritchey, P. N. (1996). The relative influence of individual identities, identity accumulation, and identity combinations on facets of psychological well-being. Sociological Spectrum, 16(1), 1–25. https://doi.org/10.1080/02732173.1996.9982117
  • Drago, R. W. (2007). Striking a balance: Work, family, life. Dollars & Sense.
  • Eagly, A. H., & Carli, L. L. (2007). Through the labyrinth: The truth about how women become leaders. Harvard Business Press.
  • Elsbach, K. D., & Kramer, R. M. (1996). Members’ responses to organizational identity threats: Encountering and countering the business week rankings. Administrative Science Quarterly, 41(3), 442–476. https://doi.org/10.2307/2393938
  • Fitzsimmons, S. R. (2013). Multicultural employees: A framework for understanding how they contribute to organizations. Academy of Management Review, 38(4), 525–549. https://doi.org/10.5465/amr.2011.0234
  • Frame, A. (2016). Intersectional identities in interpersonal communication. In K., Ciepiela (Eds.), Studying identity in communicative contexts (pp. 12–24). Peter Lang.
  • Frame, A. (2017). What future for the concept of culture in the social sciences? Epistémè: revue internationale de sciences humaines et sociales appliquées. EPISTÉMÈ, 17, 151–171. https://doi.org/10.38119/cacs.2017.17.8
  • Gibbs, J. (2009). Dialectics in a global software team: Negotiating tensions across time, space, and culture. Human Relations, 62(6), 905–935. https://doi.org/10.1177/0018726709104547
  • Glaser, B. G. (1992). Emergence vs forcing basics of grounded theory analysis. Sociology Press.
  • Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. Aldine Transaction.
  • Harter, L. M., & Krone, K. J. (2001). Exploring the emergent identities of future physicians: Toward an understanding of the ideological socialization of osteopathic medical students. Southern Communication Journal, 67(1), 66–83. https://doi.org/10.1080/10417940109373219
  • Haseki, M., Scott, C. R., & Gailliard, B. M. (2021). Communicatively managing multiple, intersecting identities among immigrant women entrepreneurs. International Journal of Business Communication, 58(2), 282–303. https://doi.org/10.1177/2329488420907139
  • Hofstede, G. (1985). The interaction between national and organizational value systems [1]. Journal of Management Studies, 22(4), 347–357. https://doi.org/10.1111/j.1467-6486.1985.tb00001.x
  • Hogg, M. A., Abrams, D., Otten, S., & Hinkle, S. (2004). The social identity perspective: Intergroup relations, self-conception, and small groups. Small Group Research, 35(3), 246–276. https://doi.org/10.1177/1046496404263424
  • Hogg, M. A., Terry, D. J., & White, K. M. (1995). A tale of two theories: A critical comparison of identity theory with social identity theory. Social Psychology Quarterly, 58(4), 255–269. https://doi.org/10.2307/2787127
  • Hong, J., & Engeström, Y. (2004). Changing principles of communication between Chinese managers and workers: Confucian authority chains and Guanxi as social networking. Management Communication Quarterly, 17(4), 552–585. https://doi.org/10.1177/0893318903262266
  • Ip, P. K. (2009). Is Confucianism good for business ethics in China? Journal of Business Ethics, 88(3), 463–476. https://doi.org/10.1007/s10551-009-0120-2
  • Kang, S. K., & Bodenhausen, G. V. (2015). Multiple identities in social perception and interaction: Challenges and opportunities. Annual Review of Psychology, 66(1), 547–574. https://doi.org/10.1146/annurev-psych-010814-015025
  • Kramer, M. W. (2011). A study of voluntary organizational membership: The assimilation process in a community choir. Western Journal of Communication, 75(1), 52–74. https://doi.org/10.1080/10570314.2010.536962
  • Kramer, M. W., Dougherty, D. S., & Pierce, T. A. (2004). Managing uncertainty during a corporate acquisition. Human Communication Research, 30(1), 71–101. https://doi.org/10.1111/j.1468-2958.2004.tb00725.x
  • Kramer, M. W., & Noland, T. L. (1999). Communication during job promotions: A case of ongoing assimilation. Journal of Applied Communication Research, 27(4), 335–355. https://doi.org/10.1080/00909889909365544
  • Kreiner, G. E., Hollensbe, E. C., & Sheep, M. L. (2006). On the edge of identity: Boundary dynamics at the interface of individual and organizational identities. Human Relations, 59(10), 1315–1341. https://doi.org/10.1177/0018726706071525
  • Kriz, A., Gummesson, E., & Quazi, A. (2013). Methodology meets culture: Relational and guanxi-oriented research in China. International Journal of Cross Cultural Management, 14(1), 27–46. https://doi.org/10.1177/1470595813493265
  • Lindlof, T. R., & Taylor, B. C. (2011). Qualitative communication research methods (3rd ed.). Sage.
  • Li, X., & Wang, F. (2019). Over 950 thousand foreigners work in china. Xinhuanet. Retrieved April 14, 2019, from http://www.xinhuanet.com/fortune/2019-04/14/c_1124365178.htm
  • Long, Z., Buzzanell, P. M., & Kuang, K. (2016). Positioning work amid discontinuities and continuities: Chinese Post80s workers’ dialogical constructions of meanings of work. Management Communication Quarterly, 30(4), 532–556. https://doi.org/10.1177/0893318916636237
  • Maneerat, N., Hale, C. L., & Singhal, A. (2005). The communication glue that binds employees to an organization: A study of organizational identification in two Thai organizations. Asian Journal of Communication, 15(2), 188–214. https://doi.org/10.1080/01292980500118821
  • Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224–253. https://doi.org/10.1037/0033-295X.98.2.224
  • Meisenbach, R. J., & Kramer, M. W. (2014). Exploring nested identities: Voluntary membership, social category identity, and identification in a community choir. Management Communication Quarterly, 28(2), 187–213. https://doi.org/10.1177/0893318914524059
  • Miller, K., Joseph, L., & Apker, J. (2000). Strategic ambiguity in the role development process. Journal of Applied Communication Research, 28(3), 193–214. https://doi.org/10.1080/00909880009365571
  • Mumby, D. K. (2005). Theorizing resistance in organization studies: A dialectical approach. Management Communication Quarterly, 19(1), 19–44. https://doi.org/10.1177/0893318905276558
  • Mumby, D. K. (2016). Organizations, power, and resistance. In Oxford research encyclopedia of communication. https://doi.org/10.1093/acrefore/9780190228613.013.140.
  • Munro, D. J. (Ed.). (1985). Individualism and holism: Studies in confucian and taoist values. Center for Chinese Studies, University of Michigan. https://doi.org/10.3998/mpub.19095
  • Nippert-Eng, C. (1996). Calendars and keys: The classification of “home” and “work”. Sociological Forum, 11(3), 563–582. https://doi.org/10.1007/bf02408393
  • Nisbett, R. E., Peng, K., Choi, I., & Norenzayan, A. (2001). Culture and systems of thought: Holistic versus analytic cognition. Psychological Review, 108(2), 291–310. https://doi.org/10.1037/0033-295X.108.2.291
  • Olson-Buchanan, J. B., & Boswell, W. R. (2006). Blurring boundaries: Correlates of integration and segmentation between work and nonwork. Journal of Vocational Behavior, 68(3), 432–445. https://doi.org/10.1016/j.jvb.2005.10.006
  • Prasad, P., & Prasad, A. (2000). Stretching the iron cage: The constitution and implications of routine workplace resistance. Organization Science, 11(4), 387–403. https://doi.org/10.1287/orsc.11.4.387.14597
  • Putnam, L. L., Grant, D., Michelson, G., & Cutcher, L. (2005). Discourse and resistance: Targets, practices, and consequences. Management Communication Quarterly, 19(1), 5–18. https://doi.org/10.1177/0893318905276557
  • Roccas, S., & Brewer, M. B. (2002). Social identity complexity. Personality and Social Psychology Review, 6(2), 88–106. https://doi.org/10.1207/s15327957pspr0602_01
  • Sharpe, D. (2006). Shopfloor practices under changing forms of managerial control: A comparative ethnographic study of micro-politics, control and resistance within a Japanese multinational. Journal of International Management, 12(3), 318–339. https://doi.org/10.1016/j.intman.2006.06.003
  • Strauss, A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory procedure and techniques. Sage.
  • Strauss, A., & Corbin, J. (1998). Basics of qualitative research techniques: Techniques and procedures for developing ground theory (2nd ed.). Sage.
  • Stryker, S., & Burke, P. J. (2000). The past, present, and future of an identity theory. Social Psychology Quarterly, 63(4), 284–297. https://doi.org/10.2307/2695840
  • Suddaby, R. (2006). From the editors: What grounded theory is not. Academy of Management Journal, 49(4), 633–642. https://doi.org/10.5465/amj.2006.22083020
  • Tajfel, H., & Turner, J. C. (1985). The social identity theory of intergroup behavior. S. Worchel, S. Austin, S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (2nd ed. pp. 7–24). Nelson-Hall.
  • Turner, J. (1985). Social categorization and the self-concept: A social cognitive theory of group behavior. In E. J. Lawler (Ed.), Advances in group process (pp. 77–121). JAI Press.
  • Van Marrewijk, A. (2004). The management of strategic alliances: Cultural resistance. Comparing the cases of a Dutch telecom operator in the Netherlands Antilles and Indonesia. Culture and Organization, 10(4), 303–314. https://doi.org/10.1080/1475955042000313740
  • Vora, D., Martin, L., Fitzsimmons, S. R., Pekerti, A. A., Lakshman, C., & Raheem, S. (2019). Multiculturalism within individuals: A review, critique, and agenda for future research. Journal of International Business Studies, 50(4), 499–524. https://doi.org/10.1057/s41267-018-0191-3

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.