678
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Role of Justice Perception in Relationship Duration, Brand Equity, and Strategic Integration

&

References

  • Andersen, P. H., P. R. Christensen, and T. Damgaard. 2009. Diverging expectations in buyer–seller relationships: Institutional contexts and relationship norms. Industrial Marketing Management 38 (7):814–24. doi:10.1016/j.indmarman.2008.04.016.
  • Anderson, J. C., and J. A. Narus. 1990. A model of distributor firm and manufacturer firm working partnerships. Journal of Marketing 54 (1):42–58. doi:10.1177/002224299005400103.
  • Aselage, J., and R. Eisenberger. 2003. Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior 24 (5):491–509. doi:10.1002/job.211.
  • Barney, J. 1991. Firm resources and sustained competitive advantage. Journal of Management 17 (1):99–120. doi:10.1177/014920639101700108.
  • Barry, J. M., S. S. Graça, V. P. Kharé, and Y. V. Yurova. 2021. Examining institutional effects on B2B relationships through the lens of transitioning economies. Industrial Marketing Management 93:221–34. doi:10.1016/j.indmarman.2020.09.012.
  • Baumgarth, C., and M. Schmidt. 2010. How strong is the business-to-business brand in the workforce? An empirically-tested model of ‘internal brand equity’ in a business-to-business setting. Industrial Marketing Management 39 (8):1250–60. doi:10.1016/j.indmarman.2010.02.022.
  • Bendixen, M., K. A. Bukasa, and R. Abratt. 2004. Brand equity in the business-to-business market. Industrial Marketing Management 33 (5):371–80. doi:10.1016/j.indmarman.2003.10.001.
  • Biedenbach, G., P. Hultén, and V. Tarnovskaya. 2019. B2B brand equity: Investigating the effects of human capital and relational trust. Journal of Business & Industrial Marketing 34 (1):1–11. doi:10.1108/JBIM-01-2018-0003.
  • Biedenbach, G., and A. Marell. 2010. The impact of customer experience on brand equity in a business-to-business services setting. Journal of Brand Management 17 (6):446–58. doi:10.1057/bm.2009.37.
  • Blessley, M., S. Mir, Z. Zacharia, and J. Aloysius. 2018. Breaching relational obligations in a buyer-supplier relationship: Feelings of violation, fairness perceptions and supplier switching. Industrial Marketing Management 74:215–26. doi:10.1016/j.indmarman.2018.04.011.
  • Bouazzaoui, M., H. J. Wu, J. K. Roehrich, B. Squire, and A. S. Roath. 2020. Justice in inter-organizational relationships: A literature review and future research agenda. Industrial Marketing Management 87:128–37. doi:10.1016/j.indmarman.2020.02.003.
  • Brown, J. R., A. Cobb, and R. F. Lusch. 2006. The roles played by interorganizational contracts and justice in marketing channel relationships. Journal of Business Research 59 (2):166–75. doi:10.1016/j.jbusres.2005.04.004.
  • Buchanan, T. 2008. The same-sex-referent-work satisfaction relationship: Assessing the mediating role of distributive justice perception. Sociological Focus 41 (2):177–96. doi:10.1080/00380237.2008.10571329.
  • Byrne, B. M. 2010. Structural equation modeling with AMOS: Basic concepts, applications, and programming. 2nd ed. New York: Routledge.
  • Cai, S., Z. Yang, and Z. Hu. 2009. Exploring the governance mechanisms of quasi-integration in buyer–supplier relationships. Journal of Business Research 62 (6):660–66. doi:10.1016/j.jbusres.2008.02.004.
  • Choi, J., and C. C. Chen. 2007. The relationships of distributive justice and compensation system fairness to employee attitudes in international joint ventures. Journal of Organizational Behavior 28 (6):687–703. doi:10.1002/job.438.
  • Colquitt, J. A., D. E. Conlon, M. J. Wesson, C. O. Porter, and K. Y. Ng. 2001. Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology 86 (3):425–45. doi:10.1037/0021-9010.86.3.425.
  • Cortez, R. M., A. H. Clarke, and P. V. Freytag. 2021. B2B market segmentation: A systematic review and research agenda. Journal of Business Research 126:415–28. doi:10.1016/j.jbusres.2020.12.070.
  • Crosno, J. L., C. Manolis, and R. Dahlstrom. 2013. Toward understanding passive opportunism in dedicated channel relationships. Marketing Letters 24 (4):353–68. doi:10.1007/s11002-012-9220-3.
  • Dash, G., and J. Paul. 2021. CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting. Technological Forecasting and Social Change 173:121092. doi:10.1016/j.techfore.2021.121092.
  • Davis, D. F., and J. T. Mentzer. 2008. Relational resources in interorganizational exchange: The effects of trade equity and brand equity. Journal of Retailing 84 (4):435–48. doi:10.1016/j.jretai.2008.08.002.
  • Dong, X., S. Zou, G. Sun, and Z. Zhang. 2019. Conditional effects of justice on instability in international joint ventures. Journal of Business Research 101:171–82. doi:10.1016/j.jbusres.2019.04.027.
  • Dowell, D., M. Morrison, and T. Heffernan. 2015. The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships. Industrial Marketing Management 44:119–30. doi:10.1016/j.indmarman.2014.10.016.
  • Duffy, R., A. Fearne, S. Hornibrook, K. Hutchinson, and A. Reid. 2013. Engaging suppliers in CRM: The role of justice in buyer–supplier relationships. International Journal of Information Management 33 (1):20–27. doi:10.1016/j.ijinfomgt.2012.04.005.
  • Erdogan, B., and R. C. Liden. 2006. Collectivism as a moderator of responses to organizational justice: Implications for leader‐member exchange and ingratiation. Journal of Organizational Behavior 27 (1):1–17. doi:10.1002/job.365.
  • Fink, R. C., W. L. James, and K. J. Hatten. 2008. Duration and relational choices: Time based effects of customer performance and environmental uncertainty on relational choice. Industrial Marketing Management 37 (4):367–79. doi:10.1016/j.indmarman.2007.02.004.
  • Fornell, C., and D. F. Larcker. 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18 (1):39–50. doi:10.1177/002224378101800104.
  • Franco-Santos, M., M. Kennerley, P. Micheli, V. Martinez, S. Mason, B. Marr, D. Gray, and A. Neely. 2007. Towards a definition of a business performance measurement system. International Journal of Operations & Production Management 27 (8):784–801. doi:10.1108/01443570710763778.
  • Gassenheimer, J. B., F. S. Houston, and J. C. Davis. 1998. The role of economic value, social value, and perceptions of fairness in interorganizational relationship retention decisions. Journal of the Academy of Marketing Science 26 (4):322–37. doi:10.1177/0092070398264005.
  • Geyskens, I., K. Gielens, and S. Wuyts. 2015. United we stand: The impact of buying groups on retailer productivity. Journal of Marketing 79 (4):16–33. doi:10.1509/jm.14.0202.
  • Ghauri, S., T. Mazzarol, and G. N. Soutar. 2021. Why do SMEs join co-operatives? A comparison of SME owner-managers and co-operative executives views. Journal of Co-Operative Organization and Management 9 (1):100128. doi:10.1016/j.jcom.2020.100128.
  • Ghisi, F. A., J. A. G. da Silveira, T. Kristensen, M. Hingley, and A. Lindgreen. 2008. Horizontal alliances amongst small retailers in Brazil. British Food Journal 110 (4/5):514–38. doi:10.1108/00070700810868997.
  • Ghosh, D., T. Sekiguchi, and L. Gurunathan. 2017. Organizational embeddedness as a mediator between justice and in-role performance. Journal of Business Research 75:130–37. doi:10.1016/j.jbusres.2017.02.013.
  • Gilliland, S. W. 1994. Effects of procedural and distributive justice on reactions to a selection system. Journal of Applied Psychology 79 (5):691–701. doi:10.1037/0021-9010.79.5.691.
  • Greenberg, J. 1990. Organizational justice: Yesterday, today, and tomorrow. Journal of Management 16 (2):399–432. doi:10.1177/014920639001600208.
  • Griffith, D. A., M. G. Harvey, and R. F. Lusch. 2006. Social exchange in supply chain relationships: The resulting benefits of procedural and distributive justice. Journal of Operations Management 24 (2):85–98. doi:10.1016/j.jom.2005.03.003.
  • Gu, F. F., and D. T. Wang. 2011. The role of program fairness in asymmetrical channel relationships. Industrial Marketing Management 40 (8):1368–76. doi:10.1016/j.indmarman.2011.07.005.
  • Han, S. L., and H. S. Sung. 2008. Industrial brand value and relationship performance in business markets: A general structural equation model. Industrial Marketing Management 37 (7):807–18. doi:10.1016/j.indmarman.2008.03.003.
  • Hauenstein, N., T. McGonigle, and S. W. Flinder. 2001. A meta-analysis of the relationship between procedural justice and distributive justice: Implications for justice research. Employee Responsibilities & Rights Journal 13 (1):39–56. doi:10.1023/A:1014482124497.
  • Hennig‐Thurau, T., and A. Klee. 1997. The impact of customer satisfaction and relationship quality on customer retention: A critical reassessment and model development. Psychology & Marketing 14 (8):737–64. doi:10.1002/(SICI)1520-6793(199712)14:8<737:AID-MAR2>3.0.CO;2-F.
  • Hernández-Espallardo, M. 2006. Interfirm strategic integration in retailer buying groups: Antecedents and consequences on the retailer’s economic satisfaction. The International Review of Retail, Distribution & Consumer Research 16 (1):69–91. doi:10.1080/09593960500453575.
  • Hernández-Espallardo, M., and M. Á. Navarro-Bailón. 2009. Accessing retailer equity through integration in retailers’ buying groups. International Journal of Retail & Distribution Management 37 (1):43–62. doi:10.1108/09590550910927153.
  • Hofer, A. R., A. M. Knemeyer, and P. R. Murphy. 2012. The roles of procedural and distributive justice in logistics outsourcing relationships. Journal of Business Logistics 33 (3):196–209. doi:10.1111/j.2158-1592.2012.01052.x.
  • Homburg, C., M. Klarmann, and J. Schmitt. 2010. Brand awareness in business markets: When is it related to firm performance? International Journal of Research in Marketing 27 (3):201–12. doi:10.1016/j.ijresmar.2010.03.004.
  • Hoppner, J. J., D. A. Griffith, and C. Yeo. 2014. The intertwined relationships of power, justice and dependence. European Journal of Marketing 48 (9/10):1690–708. doi:10.1108/EJM-03-2013-0147.
  • Jap, S. D., and S. Ganesan. 2000. Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment. Journal of Marketing Research 37 (2):227–45. doi:10.1509/jmkr.37.2.227.18735.
  • Jean, R.-J., Z. Deng, D. Kim, and X. Yuan. 2016. Assessing endogeneity issues in international marketing research. International Marketing Review 33 (3):483–512. doi:10.1108/IMR-02-2015-0020.
  • Jia, F., L. Wei, L. Jiang, Z. Hu, and Z. Yang. 2021. Curbing opportunism in marketing channels: The roles of influence strategy and perceived fairness. Journal of Business Research 131:69–80. doi:10.1016/j.jbusres.2021.03.039.
  • Jin, B., J. Y. Park, and J. Kim. 2008. Cross‐cultural examination of the relationships among firm reputation, e‐satisfaction, e‐trust, and e‐loyalty. International Marketing Review 25 (3):324–37. doi:10.1108/02651330810877243.
  • Johnson, J. L. 1999. Strategic integration in industrial distribution channels: Managing the interfirm relationship as a strategic asset. Journal of the Academy of Marketing Science 27 (1):4–18. doi:10.1177/0092070399271001.
  • Joy, V. L., and L. A. Witt. 1992. Delay of gratification as a moderator of the procedural justice distributive justice relationship. Group & Organization Management 17 (3):297–308. doi:10.1177/1059601192173008.
  • Kahneman, D. 1992. Reference points, anchors, norms, and mixed feelings. Organizational Behavior and Human Decision Processes 51 (2):296–312. doi:10.1016/0749-5978(92)90015-Y.
  • Kang, B., and R. P. Jindal. 2015. Opportunism in buyer–seller relationships: Some unexplored antecedents. Journal of Business Research 68 (3):735–42. doi:10.1016/j.jbusres.2014.07.009.
  • Kaynak, R., T. Sert, G. Sert, and B. Akyuz. 2015. Supply chain unethical behaviors and continuity of relationship: Using the PLS approach for testing moderation effects of inter-organizational justice. International Journal of Production Economics 162:83–91. doi:10.1016/j.ijpe.2015.01.010.
  • Kennedy, A.-M. 2016. Re-imagining retailers’ co-operatives. The International Review of Retail, Distribution & Consumer Research 26 (3):304–22. doi:10.1080/09593969.2015.1096809.
  • Kim, C., M. Miao, and B. Hu. 2022. Relations between merchandising information orientation, strategic integration and retail performance. International Journal of Retail & Distribution Management 50 (1):18–35. doi:10.1108/IJRDM-07-2020-0244.
  • Kim, C., and K. Takashima. 2019. Effects of retail organisation design on improving private label merchandising. European Journal of Marketing 53 (12):2582–603. doi:10.1108/EJM-03-2018-0194.
  • Konovsky, M. A. 2000. Understanding procedural justice and its impact on business organizations. Journal of Management 26 (3):489–511. doi:10.1177/014920630002600306.
  • Korsgaard, M. A., D. M. Schweiger, and H. J. Sapienza. 1995. Building commitment, attachment, and trust in strategic decision-making teams: The role of procedural justice. Academy of Management Journal 38 (1):60–84. doi:10.2307/256728.
  • Kumar, V., T. R. Bohling, and R. N. Ladda. 2003. Antecedents and consequences of relationship intention: Implications for transaction and relationship marketing. Industrial Marketing Management 32 (8):667–76. doi:10.1016/j.indmarman.2003.06.007.
  • Kumar, N., L. K. Scheer, and J. B. E. Steenkamp. 1995. The effects of perceived interdependence on dealer attitudes. Journal of Marketing Research 32 (3):348–56. doi:10.1177/002224379503200309.
  • Leek, S., and G. Christodoulides. 2011. A literature review and future agenda for B2B branding: Challenges of branding in a B2B context. Industrial Marketing Management 40 (6):830–37. doi:10.1016/j.indmarman.2011.06.006.
  • Lee, M., and W. Shin. 2000. An empirical analysis of the role of reference point in justice perception in R&D settings in Korea. Journal of Engineering and Technology Management 17 (2):175–91. doi:10.1016/S0923-4748(00)00020-5.
  • Lindell, M. K., and D. J. Whitney. 2001. Accounting for common method variance in cross-sectional research designs. Journal of Applied Psychology 86 (1):114–21. doi:10.1037/0021-9010.86.1.114.
  • Ling-Yee, L. 2010. Encouraging extra-role behavior in a channel context: The role of economic-, social-, and justice-based sharedness mechanisms. Industrial Marketing Management 39 (2):195–201. doi:10.1016/j.indmarman.2008.12.011.
  • Lin, S. P., T. W. Tang, C. H. Li, C. M. Wu, and H. H. Lin. 2007. Mediating effect of cooperative norm in predicting organizational citizenship behaviors from procedural justice climate. Psychological Reports 101 (1):67–78. doi:10.2466/pr0.101.1.67-78.
  • Liu, Y., Y. Huang, Y. Luo, and Y. Zhao. 2012. How does justice matter in achieving buyer–supplier relationship performance? Journal of Operations Management 30 (5):355–67. doi:10.1016/j.jom.2012.03.003.
  • Liu, C. L. E., N. Sinkovics, R. R, and R. R. Sinkovics. 2020. Achieving relational governance effectiveness: An examination of B2B management practices in Taiwan. Industrial Marketing Management 90:453–65. doi:10.1016/j.indmarman.2020.08.004.
  • Liu, Y., C. Su, Y. Li, and T. Liu. 2010. Managing opportunism in a developing interfirm relationship: The interrelationship of calculative and loyalty commitment. Industrial Marketing Management 39 (5):844–52. doi:10.1016/j.indmarman.2009.09.004.
  • Li, X., R. Zhang, Y. Yin, and J. Deng. 2021. Reviewing global relational governance research from 2002 to 2020. Journal of Business-To-Business Marketing 28 (4):421–39. doi:10.1080/1051712X.2021.1974168.
  • Lumineau, F., and N. Oliveira. 2018. A pluralistic perspective to overcome major blind spots in research on interorganizational relationships. Academy of Management Annals 12 (1):440–65. doi:10.5465/annals.2016.0033.
  • Luo, Y. 2008. Procedural fairness and interfirm cooperation in strategic alliances. Strategic Management Journal 29 (1):27–46. doi:10.1002/smj.646.
  • Luo, Y., Y. Liu, Q. Yang, V. Maksimov, and J. Hou. 2015. Improving performance and reducing cost in buyer–supplier relationships: The role of justice in curtailing opportunism. Journal of Business Research 68 (3):607–15. doi:10.1016/j.jbusres.2014.08.011.
  • Mannix, E. A., M. A. Neale, and G. B. Northcraft. 1995. Equity, equality, or need? The effects of organizational culture on the allocation of benefits and burdens. Organizational Behavior and Human Decision Processes 63 (3):276–86. doi:10.1006/obhd.1995.1079.
  • Mascarenhas, O. A., R. Kesavan, and M. Bernacchi. 2008. Buyer–seller information asymmetry: Challenges to distributive and corrective justice. Journal of Macromarketing 28 (1):68–84. doi:10.1177/0276146707311515.
  • Mason, K., P. Doyle, and V. Wong. 2006. Market orientation and quasi-integration: Adding value through relationship. Industrial Marketing Management 35 (2):140–55. doi:10.1016/j.indmarman.2005.01.005.
  • Masterson, S. S., K. Lewis, B. M. Goldman, and M. S. Taylor. 2000. Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal 43 (4):738–48. doi:10.2307/1556364.
  • Mazzarol, T., D. Clark, S. Reboud, and E. M. Limnios. 2018. Developing a conceptual framework for the co-operative and mutual enterprise business model. Journal of Management & Organization 24 (4):551–81. doi:10.1017/jmo.2018.29.
  • Narasimhan, R., S. Narayanan, and R. Srinivasan. 2013. An investigation of justice in supply chain relationships and their performance impact. Journal of Operations Management 31 (5):236–47. doi:10.1016/j.jom.2013.05.001.
  • Niemand, T., and R. Mai. 2018. Flexible cutoff values for fit indices in the evaluation of structural equation models. Journal of the Academy of Marketing Science 46 (6):1148–72. doi:10.1007/s11747-018-0602-9.
  • Ordóñez, L. D., T. Connolly, and R. Coughlan. 2000. Multiple reference points in satisfaction and fairness assessment. Journal of Behavioral Decision Making 13 (3):329–44. doi:10.1002/1099-0771(200007/09)13:3<329:AID-BDM356>3.0.CO;2-Q.
  • Paese, P. W., E. A. Lind, and R. Kanfer. 1988. Procedural fairness and work group responses to performance evaluation systems. Social Justice Research 2 (3):193–205. doi:10.1007/BF01054556.
  • Pan, X., S. Zang, Y. Hu, and J. Liu. 2020. Identifying the positive sides of power use between (in)congruence in distributive fairness perception and supplier-buyer relationship quality. Industrial Marketing Management 91:362–72. doi:10.1016/j.indmarman.2020.09.013.
  • Paruchuri, S., J. A. Baum, and D. Potere. 2009. The Wal‐Mart effect: Wave of destruction or creative destruction? Economic Geography 85 (2):209–36. doi:10.1111/j.1944-8287.2009.01023.x.
  • Picot-Coupey, K., J. L. Viviani, and P. Amadieu. 2018. Determinants of retail store network expansion via shop-in-shops. International Journal of Retail & Distribution Management 46 (10):915–43. doi:10.1108/IJRDM-08-2016-0139.
  • Pierce, J. L., T. Kostova, and K. T. Dirks. 2001. Toward a theory of psychological ownership in organizations. The Academy of Management Review 26 (2):298–310. doi:10.2307/259124.
  • Poppo, L., and K. Z. Zhou. 2014. Managing contracts for fairness in buyer–supplier exchanges. Strategic Management Journal 35 (10):1508–27. doi:10.1002/smj.2175.
  • Poujol, J. F., B. Siadou-Martin, D. Vidal, and G. Pellat. 2013. The impact of salespeople’s relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships. Journal of Retailing and Consumer Services 20 (5):429–38. doi:10.1016/j.jretconser.2013.03.005.
  • Praxmarer-Carus, S., E. Sucky, and S. Durst. 2013. The relationship between the perceived shares of costs and earnings in supplier development programs and supplier satisfaction. Industrial Marketing Management 42 (2):202–10. doi:10.1016/j.indmarman.2012.12.008.
  • Qiu, T. 2018. Dependence concentration and fairness perceptions in asymmetric supplier–buyer relationships. Journal of Marketing Management 34 (3/4):395–419. doi:10.1080/0267257X.2018.1450281.
  • Rahman, M., M. Á. Rodríguez-Serrano, and A. R. Faroque. 2021. Corporate environmentalism and brand value: A natural resource-based perspective. Journal of Marketing Theory & Practice 29 (4):463–79. doi:10.1080/10696679.2021.1872387.
  • Rahman, M., M. Á. Rodríguez-Serrano, and M. Lambkin. 2018. Brand management efficiency and firm value: An integrated resource based and signalling theory perspective. Industrial Marketing Management 72:112–26. doi:10.1016/j.indmarman.2018.04.007.
  • Reijnders, W. J., and T. M. Verhallen. 1996. Strategic alliances among small retailing firms: Empirical evidence for the Netherlands. Journal of Small Business Management 34 (1):36–45.
  • Rich, M. K., and D. C. Smith. 2000. Determining relationship skills of prospective salespeople. Journal of Business & Industrial Marketing 15 (4):242–59. doi:10.1108/08858620010335100.
  • Rokkan, A. I., and A. Buvik. 2003. Inter-firm cooperation and the problem of free riding behavior: An empirical study of voluntary retail chains. Journal of Purchasing & Supply Management 9 (5/6):247–56. doi:10.1016/j.pursup.2003.09.004.
  • Rokkan, A. I., and S. A. Haugland. 2002. Developing relational exchange: Effectiveness and power. European Journal of Marketing 36 (1/2):211–30. doi:10.1108/03090560210412764.
  • Rousseau, D. M. 1998. The ‘problem’ of the psychological contract considered. Journal of Organizational Behavior 19:665–71.
  • Rutte, C. G., and D. M. Messick. 1995. An integrated model of perceived unfairness in organizations. Social Justice Research 8 (3):239–61. doi:10.1007/BF02334810.
  • Rutz, O. J., and G. F. Watson. 2019. Endogeneity and marketing strategy research: An overview. Journal of the Academy of Marketing Science 47 (3):479–98. doi:10.1007/s11747-019-00630-4.
  • Samaha, S. A., R. W. Palmatier, and R. P. Dant. 2011. Poisoning relationships: Perceived unfairness in channels of distribution. Journal of Marketing 75 (3):99–117. doi:10.1509/jmkg.75.3.99.
  • Sandberg, E., and C. Mena. 2015. Exploring strategic strengths and weaknesses of retail purchasing groups. The International Review of Retail, Distribution & Consumer Research 25 (3):276–97. doi:10.1080/09593969.2014.982679.
  • Scheer, L. K., N. Kumar, and J. B. E. Steenkamp. 2003. Reactions to perceived inequity in US and Dutch interorganizational relationships. Academy of Management Journal 46 (3):303–16. doi:10.2307/30040624.
  • Shaw, S. A., J. A. Dawson, and N. Harris. 1994. The characteristics and functions of retail buying groups in the United Kingdom: Results of a survey. The International Review of Retail, Distribution & Consumer Research 4 (1):83–105. doi:10.1080/09593969400000005.
  • Srinivasan, R., S. Narayanan, and R. Narasimhan. 2018. An investigation of justice, conflict, and moderating effects of supplier autonomy and cultural distance in buyer–supplier relationships. IEEE Transactions on Engineering Management 65 (1):6–20. doi:10.1109/TEM.2017.2751039.
  • Teece, D. J., G. Pisano, and A. Shuen. 1997. Dynamic capabilities and strategic management. Strategic Management Journal 18 (7):509–33. doi:10.1002/(SICI)1097-0266(199708)18:7<509:AID-SMJ882>3.0.CO;2-Z.
  • Trada, S., and V. Goyal. 2017. The dual effects of perceived unfairness on opportunism in channel relationships. Industrial Marketing Management 64:135–46. doi:10.1016/j.indmarman.2017.01.008.
  • Van Looy, A., and A. Shafagatova. 2016. Business process performance measurement: A structured literature review of indicators, measures and metrics. SpringerPlus 5 (1):1–24. doi:10.1186/s40064-016-3498-1.
  • van Riel, A. C. R., C. P. de Mortanges, and S. Streukens. 2005. Marketing antecedents of industrial brand equity: An empirical investigation in specialty chemicals. Industrial Marketing Management 34 (8):841–47. doi:10.1016/j.indmarman.2005.01.006.
  • Viswesvaran, C., and D. S. Ones. 2002. Examining the construct of organizational justice: A meta-analytic evaluation of relations with work attitudes and behaviors. Journal of Business Ethics 38 (3):193–203. doi:10.1023/A:1015820708345.
  • Wang, Y. J., N. Capon, V. L. Wang, and C. Guo. 2018. Building industrial brand equity on resource advantage. Industrial Marketing Management 72:4–16. doi:10.1016/j.indmarman.2017.11.009.
  • Wang, Q., C. W. Craighead, and J. J. Li. 2014. Justice served: Mitigating damaged trust stemming from supply chain disruptions. Journal of Operations Management 32 (6):374–86. doi:10.1016/j.jom.2014.07.001.
  • Webster, F. E., Jr, and K. L. Keller. 2004. A roadmap for branding in industrial markets. Journal of Brand Management 11 (5):388–402. doi:10.1057/palgrave.bm.2540184.
  • Whitman, D. S., S. Caleo, N. C. Carpenter, M. T. Horner, and J. B. Bernerth. 2012. Fairness at the collective level: A meta-analytic examination of the consequences and boundary conditions of organizational justice climate. Journal of Applied Psychology 97 (4):776–91. doi:10.1037/a0028021.
  • Yang, D., E. Sivadas, B. Kang, and S. Oh. 2012. Dissolution intention in channel relationships: An examination of contributing factors. Industrial Marketing Management 41 (7):1106–13. doi:10.1016/j.indmarman.2012.04.010.
  • Younts, C. W., and C. W. Mueller. 2001. Justice processes: Specifying the mediating role of perceptions of distributive justice. American Sociological Review 66 (1):125–45. doi:10.1177/000312240106600107.
  • Zaefarian, G., Z. Najafi-Tavani, S. C. Henneberg, and P. Naudé. 2016. Do supplier perceptions of buyer fairness lead to supplier sales growth? Industrial Marketing Management 53:160–71. doi:10.1016/j.indmarman.2015.07.003.
  • Zentes, J., and B. Swoboda. 2000. Allied groups on the road to complex networks. Technology in Society 22 (1):133–50. doi:10.1016/S0160-791X(99)00040-8.
  • Zhang, J., Y. Jiang, R. Shabbir, and M. Du. 2015. Building industrial brand equity by leveraging firm capabilities and co-creating value with customers. Industrial Marketing Management 51:47–58. doi:10.1016/j.indmarman.2015.05.016.
  • Zhang, Z., M. Jia, and R. Schalk. 2010. Procedural fairness and cooperation in public‐private partnerships in China. Journal of Managerial Psychology 25 (5):513–38. doi:10.1108/02683941011048409.
  • Zhang, J., Y. Zhang, and M. Du. 2021. The impact of relative governance on B2B firms’ value appropriation from industrial buyer–seller relationships: Empirical evidence from China. Journal of Business & Industrial Marketing 36 (2):230–43. doi:10.1108/JBIM-01-2019-0049.